2023 Kalia Road, Waikiki, Honolulu, HI 96815, United States
#26 of 331 hotels in Honolulu
Guests' ChoiceBased on 84 hotel reviews
8.6Cleanliness
9.2
Comfort
9.2
Location
9.0
Facilities
9.0
Staff
8.9
Value for money
7.9
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End of dialog contentReviewed: 24 June 2024
Jane
United StatesNot very friendly staff
Perfect location
Stayed in March 2024
Reviewed: 5 June 2024
Mary
AustraliaOur taxi driver dropped us at the lower level. There was no one to tell us where to go. We went to a central check in and were told we needed to be on the next level up, to check in. We had 7 young children and travelled for 20 hours. Wasn't a good start.
Access to the beach. We were a family of 15, spread over 4 suites. Ideal to have 2 bedroom suites for the larger families.
Stayed in June 2024
Reviewed: 20 May 2024
Filipino
PhilippinesBest location, personalized service of staff (Special mention to Bryan) very clean rooms and perfect room layout for my Family.
Stayed in April 2024
Reviewed: 4 May 2024
Keith
United StatesThere is nothing I would change
Staff was really welcoming, units were very clean.
Stayed in May 2024
Reviewed: 23 April 2024
Trista
United StatesThe beds were great but the pull-out sofa bed was very uncomfortable.
The pool was not crowded and easily accessible.
Stayed in April 2024
Reviewed: 25 March 2024
Julie
Australianothing
the location was sensational - close to the beach and walking distance into Waikiki
Stayed in March 2024
Reviewed: 8 March 2024
Chohye
New Zealandthe toilet occasionally smelt bad....not always though
good facility, centre of Waikiki and next to the beach
Stayed in March 2024
Reviewed: 24 February 2024
Christopher
United StatesRather expensive for less than 24 hours in the two-room suite!!!
The staff were especially helpful and friendly!!!
Stayed in January 2024
Reviewed: 17 January 2024
Debbie
United StatesShopping and dining close by
Stayed in January 2024
Reviewed: 4 January 2024
Ammar
AustraliaNothing
The pools, restaurants, views, beach, convenient stores
Stayed in January 2024
Reviewed: 31 October 2023
Htet
United StatesThe only complaint I have is that the parking is quite pricey.
It had everything you need to stay for a week, mainly in-unit washer and dryer.
Stayed in October 2023
Reviewed: 30 August 2023
Cindy
United StatesTropics dinner was subpar. Expensive and not tasty
Lawrence at check in was amazing.
Stayed in August 2023
Reviewed: 13 August 2023
Alejandro
MexicoRoom was better appointed in floor level 11 than that one of level 32.
Proximity to areas of interest in the island. Clean, top notch service by lobby personnel. Shout out to Shizu, Emy and Ayako who did a wonderful experience at check in and out.
Stayed in August 2023
Reviewed: 13 August 2023
Alejandro
MexicoThere are differences between rooms. I guess I liked more the room in floor 11 than that of floor 32.
Proximity to areas of interest in the island. Clean, top notch service by lobby personnel. Shout out for Shizu, Emy and Ayako who did a wonderful experience at check in and out
Stayed in August 2023
Reviewed: 26 June 2023
Rhonda
AustraliaNothing as we had no complaints whilst staying.
Great facilities in the resort for all ages as well as beautiful pool/spa and gym in the hotel itself. Plenty of restaurants catering for wide variety of tastes as well as budget. Teenage girls had a some much fun but we felt they were safe at all times. The kitchen and laundry in our suite made it even better as we did not have run around looking for laundry mats. Most of the buses and trams stoped outside the hotel which made it easy to get around without a car.
Stayed in May 2023
Reviewed: 12 June 2023
Laura
United Stateson booking.com said we got 2 bottles of water each day. this is not the case.
the hotel has a ton of amenities and is in a great location
Stayed in June 2023
Reviewed: 27 May 2023
Suzi
AustraliaSofa bed needs new springs and mattress
Great location, excellent room and facilities exceptionally pool and spa.
Stayed in May 2023
Reviewed: 26 May 2023
Elizabeth
United KingdomBeautiful apt and excellent facilities and the location was first class.
Excellent accommodation . The facilities in the kitchen was first class. Very comfortable stay and wish we could have stayed longer.
Stayed in May 2023
Reviewed: 27 April 2023
Amanda
United StatesReally nothing
The property is massive, but has great amenities. It is great for families because it has the lagoon, tons of convenient restaurants and abc stores, and is in an excellent location. The grand islander also has really big units, great customer service and cleaning service.
Stayed in April 2023
Reviewed: 24 April 2023
Yessenia
United StatesI like that the resort had all the shops there, there was no need to leave the resort at all
Stayed in April 2023
Reviewed: 13 April 2023
Brittany
CanadaThe beds were not super comfortable.
The location and the resort were absolutely amazing. On Friday nights they put on fireworks and the atmosphere is out of this world. Our tower at the resort was stunning, it must have been the newest one. If I ever visit Honolulu again, I would come back to this resort in a heartbeat.
Stayed in April 2023
Reviewed: 17 March 2023
Mary
United Statesnice and clean
Stayed in March 2023
Reviewed: 14 February 2023
Guerrero
United StatesToo many tourists and the time it took to check in. Also was unclear where to check in. Wasted an hour at the main lobby which would have been nice to have clearer directions where to check in.
the cleanliness and location close to a lot of amenities and restaurants, and most especially beach access.
Stayed in February 2023
Reviewed: 5 February 2023
Roxana
United StatesThe pillows were horrible.
Loved the location - so many shops and restaurants right at your door step. Also, loved the access to different pools and the beach was very close.
Stayed in February 2023
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