The bright, eclectic, homey decor. Loved it!

What a fun unique hotel. It was beautiful and perfect for what we needed.

Stayed in June 2024

The walk to our room was a trek to the other side of the building. The ride service that the hotel uses is not reliable and probably not licensed.

Box House was an impressive building, obviously recently renovated. The staff was quite friendly and generally helpful. The room had all we needed. The lobby area was decorative and open. The 3 Decker Diner was terrific (a little over a mile away).

Stayed in May 2024

The only bad thing was the Wi-Fi. It kept disconnecting automatically. It was impossible to remain connected for long on any device. This interrupted my work. If they fixed this, I'd give 10/10!

Great rooms, staff, facilities. In a nice neighbourhood. Loved this hotel.

Stayed in May 2024

The balcony was so small, that it wasn't really useable

The room was very nice, and the bed was extremely comfortable. The breakfast was ok. Since there isn't anything particularly nearby, I am glad breakfast was included.

Stayed in June 2024

The walk over Pulaski Bridge to the subway can be a warm one in the hotter months, but that is really a small thing. The view of the city makes up for it.

Third time staying at The Box House Hotel and it's yet to disappoint. Large (by NY standards) rooms, that are clean and well maintained. All the basic amenities are supplied and the staff are only more than happy to assist with any extra requests. Great location, the subway is just 10 mins walk away, and as the area changes there are more and more food and drink options nearby. Would definitely recommend The Box House Hotel to anyone heading to NY, but looking for a little break from how overwhelming Manhattan can be.

Stayed in May 2024

Small windows on the bedroom not a lot of sun. Breakfast was not great, the room is a bar and there is not a lot of options or even tables.

Big rooms, great neighborhood

Stayed in June 2024

Great design of the space, cozy room, friendly and helpful staff, and nice breakfast. The vibe is just so right and we never felt bored when staying inside the hotel/room. It was a shame we did not have too much time explore the nearby neighborhood, Brooklyn. But we could find many interesting shops and cafes on our walk to Greenpoint. The only thing I can imagine some people may feel not that good is transportation----it is accessible by subway though a walk of 15 minute is required. May not be that convenient for those with a suitcases. Well, we did not have the problem as we only had backpacks. Highly recommend the hotel.

Stayed in June 2024

Room had no view - would have paid for next level up if I'd known

Great location, Pulaski Bridge not noisy, Greenpoint is very cool

Stayed in May 2024

Just some accomodations that you wouls get for that price in any other city than new york. Free breakfast, that kinda thing (but there is so much good food around, maybe like. Complementary coffee bar or something?)

It has fun character, clean comfortable bed, nice linens, good location

Stayed in June 2024

Accommodating

Stayed in June 2024

The curtains suck what is the point of putting up see through curtains. It makes the room look cheap and waking up at sunrise is not what I want to do on my vacation

the rooms were SO clean. 12/10 I worked in hospitality and that is the biggest thing when I book a hotel. Also the late running breakfast, i have never stayed somewhere were the breakfast went until noon. For that reason alone I would book here again.

Stayed in June 2024

Charming boutique hotel with lovely staff and lovely rooms. Bathrooms were particularly beautiful and clean.

Stayed in May 2024

Quite expensive.

The position of the hotel is very good: 10 minutes walk to the metro station and then one stop to Grand Central Station. The breakfast is very good and the room is big, nice and comfortable.

Stayed in June 2024

I did not get the right amount of washcloths each day. Dirty plates were left in my room after cleaning service. My biggest issue was thinking the bed would be larger.

Breakfast was good and staff very friendly and helpful.

Stayed in June 2024

The loud music

There must have been a wedding or something going on and the music was loud and repetitive, although it was late in the afternoon we had planned on napping when we arrived at the hotel and before we went out for the night. This loud music made that impossible.

Stayed in June 2024

Ticked all our boxes

The room and balcony were lovely. Staff were incredibly helpful. Loved the location, great local (and more affordable) restaurants, cafes and bars nearby. As a tourist felt like an area people live in and enjoyed getting a window into what that might be like. 10/15 min walk to the subway, easy access to Matthatten and Brooklyn For new york and only booking a couple of months out this properly balanced not being insanely expensive with good reviews and location.

Stayed in May 2024

No complaints.

The location was great, the balcony was a very appreciated feature, and the staff was amazing.

Stayed in June 2024

Everything

Stayed in June 2024

Paper products- one ply toilet paper, bathroom dispenser towels as napkins, coffee cups that are too flimsy to hold coffee without double cupping. Cheapens the experience of an otherwise boutique hotel.

Design, location.

Stayed in June 2024

Lovely atmosphere, comfortable lodgings, good location

Stayed in May 2024

Parking

Felt like home!

Stayed in May 2024

Nothing to dislike

Everything - Wow what a hotel and the staff were very helpful and friendly

Stayed in June 2024

The restaurant inside the hotel The Lantern, was great service, clean, cute and it was a great /idea option to have paid for the breakfast service and it was of substance and not just a junk food breakfast however... we ordered a steak from the restaurant and it gave me a lot of trouble and one of the others who was with me. One person didn't eat the food from The Lantern and the 2 who did (including myself) became violently ill and I will leave precise details out but unfortunately I came there for the premiere of my film that was nominated at the Brooklyn film festival and I missed most of the night from falling ill after eating the hanger steak before going to the party. It was a very expensive trip and stay all to get a food borne illness... this makes me sad and disappointed. It wont keep me from choosing The Box House Hotel again I just wouldn't eat at the restaurant if I come back. We reported this to the front desk and was not offered a discount on the room or even a refund on the meal. I am hoping a manager reaches out to right the wrong.

The staff was exceptional so helpful, and kind and fun. Rooms were clean, comfortable and the terrace was awesome. we were 3 people and our suite with a terrace was awesome for us.

Stayed in June 2024

room was very clean, and view of city.

Stayed in June 2024