Too long waiting for elevator, small rooms

Location, staff, roof top bar

Stayed in November 2024

There wasn't anything in particular that stood out as a negative. We sometimes had to queue for the lifts but I think that's an issue in many NYC hotels. However there was a helpful host at the lobby during busy times who assisted with the lift queues (and access to the rooftop bar) so it wasn't really a big issue for us.

I liked the overall decor in the lobby and our room. We also visited the rooftop bar and that was a highlight of our stay.

Stayed in October 2024

Excellent location

Stayed in October 2024

Breakfast wasn’t the best

Location was perfect!

Stayed in October 2024

N/A

Staff members were great, very nice people! Place is clean and place is centric with a lot of stuff to do

Stayed in October 2024

The room was a little small for 4 people but for a 4 day stay we managed fine. The restaurant was not that lively but you're very close to Times Square so that's not surprising. Other than that, can't complain.

The Aliz is a small but well maintained hotel. The staff were all super friendly and helpful. The location was great, minutes away from the main areas of New York like Times Square and very close to underground stations and the Port authority bus terminal. Our room had a great view see the picture I've attached.

Stayed in October 2024

Nothing to do with the hotel per se but Times Square is awful, avoid staying on time square if you can!

Hotel was immaculate; very clean and tidy and rooms were turned down daily

Stayed in October 2024

Lift was very slow at busy times, 10 mind to get from 19th floor to reception on Saturday evening when the rooftop bar had heavy footfall from non residents.

Just one street and two blocks from Times Square. Could see Empire State Building in one direction and the edge in the other from the room. Rooftop bar amazing views. Shower was the first in a long time at hotels that don’t leave us moping the floor. Concierge service very helpful and accommodating.

Stayed in October 2024

Price

Central location

Stayed in October 2024

I had to leave the light on if I wanted to watch tv

Breakfast was delicious Rooms very clean Staff very friendly

Stayed in October 2024

Elevator situation and 1 ice maker in basement and valet $$$ takes 30 min to get car and only in 1x within 24 hour or it’s a 2 day fee of 160

Location staff and clean rooms

Stayed in August 2024

The staff weren’t very friendly or helpful. The lifts took ages to arrive. We had to ask for our room to be cleaned on numerous occasions even after leaving the clean our room light on.

The location was perfect

Stayed in October 2024

Rooms are very clean and nice but could be small for the price. Didn’t like so much the service, could be better However I think is a good option in NYC when you want to know it

I really like the location, it’s a great hotel very close to the Times Square, with subway in 1 block literally.

Stayed in September 2024

none

location and views

Stayed in October 2024

Long wait on lifts

v clean, great location

Stayed in October 2024

Very slow and overcrowded elevators.

Great location right in the heart of times square.

Stayed in October 2024

I didn't like the check-in / check-out process. Honestly, it was a little confusing - there were separate lines and it was a little chaotic. Then, when I was trying to take an elevator to my room, I think there was a line to go to the Rooftop Bar, but it wasn't easily distinguished.

I enjoyed the drink vouchers, as well as the $25 credit for my stay. I also enjoyed that the room was very spacious.

Stayed in October 2024

The elevator tend to be very busy in the afternoon when the restaurant is opened. You’re pretty jammed in, very over crowded. I valet my car at $75 per night, when it’s time to get my car back at the end of the stay, it was a nightmare. You have to give them one hour notice prior to getting your car, which I did. After waiting 90 minutes still no car, no sense of urgency from anyone after approaching them several times. As it was getting closer to the 2 hour mark and I started venting my frustrations my car showed. No apologies from the manager, no explanation, that experience alone will not have me returned to Aliz.

The location was great, close to attractions and activities. The room was small but doable.

Stayed in October 2024

The elevators are a nightmare. We stayed on the 36th floor, better go out early to make it to the lobby!

My family and friends went for a weekend getaway in New York. We had a very pleasant stay at Aliz Hotel. I came with my car, there is a parking lot available at the back of the hotel for $65 for 24 hours. The hotel is ideally located, there is a metro stop less than 500 ft from the hotel and you also have Penn Station with all the major metro lines available less than 5 minutes walk! It’s an ideal location for all the sightseeing activities and shopping. Definitely will be back.

Stayed in September 2024

the elevator was slow and the room size was not expected

room and location of the hotel. also the hotel rooftop

Stayed in September 2024

n/a

comfortable, personal of the hotel was great. Very clean.

Stayed in September 2024

The rooms were small compared to other hotels for similar prices

It was Clean and very good location

Stayed in September 2024

Staff. They don’t seem to want to work there except for a latin man in the counter that took care of my check out

Boutique hotel. Nice rooms

Stayed in July 2024

Great location if you want to visit Times Square, take the bus or train.

Stayed in August 2024