The hotel is lovely and you can walk everwhere you want to go! Perfect location!

Stayed in September 2024

The bar could use a bit of TlC, it is bit too plain.

The hotel is incredibly well run. The staff very professional and courteous. The rooms are spacious, and comfortable. The Spa is not bad at all either with its own pool. We loved it.

Stayed in August 2024

Beautiful property, great location and very clean and comfortable suite.

Stayed in August 2024

The location and decor are fabulous!

Stayed in August 2024

Nothing fell short

Location was great! The hotel had old world charm with new amenities. Loved the room and the breakfast cafe-great coffee and crepes as well as breakfast sandwiches. The property was beautiful at night and has a stately charm without the stuffiness. Just a sweet spot in Winter Park.

Stayed in August 2024

Wish we could have stayed longer

Beautiful! Love the art!

Stayed in August 2024

Gorgeous hotel.

Stayed in July 2024

There is nothing I didn’t like. Everything was lovely, although I did wish the restaurant closed later instead of at 9

The location and the staff. The staff and young men who handled the valet parking were exceptional. The Cafe has exceptional staff as well and very good value for money

Stayed in June 2024

So pretty - amazing art and super location. Best thing is all profits go to scholarships to Rollins College students.

Stayed in May 2024

My daughter is a student at Rollins and the convenience of walking to campus is the main reason we stay at the Alfond. It’s in a beautiful location near great restaurants. The hotel itself is gorgeous and we love everything about it… staff, restaurant, pool, rooms, comfortable beds.

Stayed in May 2024

Everything was perfect

Beautiful property with great facilities

Stayed in April 2024

Beautiful hotel, and they donate their profits to Rollins College.

Stayed in March 2024

N/A

Comfort

Stayed in April 2024

The only thing that concerned us was the loud closing of self-closing room doors at early and late hours. I urge the facilities manager to investigate 'softening' the door closers or provided better cushion seals on the room doors as it reminded me of a cheap hostel when being woken up at 6am or 2am by a loud self-closing door. Other than that, we had a wonderful stay.

Beautiful hotel with very friendly and helpful staff. Great location for us.

Stayed in April 2024

The bathtub was quite slippery and the hair dryer was kind of useless. The staff at the bar area were very nice but changed every nite. The same with the staff at the front desk.

Almost everything. The rooms were spacious and nicely decorated. The hotel is absolutely gorgeous and the location is ideal. The staff overall were very friendly.

Stayed in March 2024

Cell service spotty in one room

Location and comfort

Stayed in February 2024

Staff was not as informed as they should have about the event going on at their facility... but they always knew who to ask for answers a SUPER PLUS on the way they manage the Alfond!

We had a fantastic time. We celebrated New Years Eve there... great time, food exceptional. Music made my dance, and he hates to dance.. Alfond is worth visiting while in the area! Walk around Winter Park to visit the shops.. I live in Orlando and would still stay overnight.....

Stayed in January 2024

We stayed overnight for a doctors appt. A pleasant surprise

Stayed in December 2023

Nothing!

Beautiful! The art & decor are amazing!

Stayed in January 2024

Grab bars in the shower would have been helpful. The $50 per day pet charge seem a bit excessive.

Breakfast was adequate. Staff were exceptionally friendly and helpful. Very happy with the pet friendly atmosphere.

Stayed in January 2024

Front desk staff was a bit obtuse. Less accommodation than one may think in a hotel of this quality.

The hotel is gorgeous. I loved all the art, the attention to detail, and flower arrangements. The rooms were excellent.

Stayed in December 2023

Cheeper coffee.

I didn't care for the pomegranates.

Stayed in December 2023

Room got very warm and noisy air conditioning

Beautiful hotel - refurbished to high standard Spacious rooms, comfortable beds , excellent shower , the art work around the hotel

Stayed in December 2023

The service wasn't great. some of the staff in the bar and restaurant seemed quite intolerant and showed little patience. They didn't seem to want to be there. Despite having booked 4 rooms for 7 people we couldn't get into breakfast unless we pre-booked! It was Xmas. But how ridiculous is that, hotels should always have room for staying guests over outside visitors? They said they were full. They weren't, you could see empty tables on each of the three mornings.... They were under-staffed! So we were pushed to the hotel bar, where the bar staff did not want o be servicing breakfast! Lots of muttering under their breath (rude!). The feeling was abrupt staff who didn't have time, both in the bar and in the restaurant. We decide not to eat breakfast on the third morning because of the poor attitude. I believe there is a general training need for better customer service.

I thought this was a lovely hotel with an extremely high level of décor. Situated a short walk from Park Avenue with some great shops and restaurants. I loved the modern bedrooms, public spaces and really appreciated the cool wall art. The swimming pool was a good size too. Unfortunately some of the staff in the bar and restaurant were unfriendly and at times rude. It was Christmas so maybe they just didn't want to be there! The hotel is a 9, the staff a 6 or 7.

Stayed in December 2023