3315 Gateway Street, Eugene, OR 97477, United States
#26 of 41 hotels in Eugene
Guests' ChoiceBased on 685 hotel reviews
7.9Cleanliness
8.4
Comfort
8.5
Location
8.5
Facilities
8.1
Staff
8.5
Value for money
7.9
Free WiFi
7.0
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End of dialog contentReviewed: 7 May 2024
Jacqueline
United StatesHad to leave our room at 7 o’clock in the morning because a pipe broke in the bathroom and was flooding our room. It was a little bit inconvenience.
Stayed in April 2024
Reviewed: 7 May 2024
Michael
United StatesDoors on rooms hard banged up it scary you’re hoping your room wasn’t like that. It wasn’t best sleep I’ve had in awhile
The hallway had wires and a foot stool in it. Which is no big deal except it was 10 pm when I got to room. It was there again in morning at 10 am. You’d think they would not have left it out law suit waiting to happen. The hallway was scary till I got to room! It was great!
Stayed in May 2024
Reviewed: 4 May 2024
Dorothy
United StatesCould have had more choses for breakfast and a larger place for breakfast so you could have it away from your room.
Did not stay at the hotel much but it was a good stay.
Stayed in April 2024
Reviewed: 28 April 2024
Susan
United StatesI very much wanted to have a bathtub in my room. It was the most important thing to me and I asked at the desk and the desk person told me. Oh yes, there is a bathtub in the room. I really would have gotten a different room if I would’ve known this and I didn’t discover it until I had already laid on the bed and such so I didn’t feel it was fair to ask for a different rooms. It was a very simple question and I don’t understand why I didn’t get a correct answer. Is there a tub in the room? That is so straightforward. I don’t know if I was lied to or if the front desk person just had zero knowledge. The whole bathroom was kind of like a school locker room.
The room was comfortable And Clean.The bed and pillows were comfortable. Everything in the room worked.
Stayed in April 2024
Reviewed: 27 April 2024
Kate
United StatesN/A
Room clean, staff friendly
Stayed in April 2024
Reviewed: 25 April 2024
Susan
United StatesThe breakfast was more like a quick breakfast bar not a sit down breakfast. Toaster waffles, toast, cereal and yogurt. Was enough for us, took back to room to eat.
The staff friendly and helpful. Clean room and comfortable bed.
Stayed in April 2024
Reviewed: 18 April 2024
Jennifer
United StatesThe office had an overwhelming perfumy smell.
Stayed in April 2024
Reviewed: 15 April 2024
Sharon
United StatesHotel breakfast disappointing but Denny’s, IHOP, and Starbucks are a short, easy walk.
Convenient location. Comfortable room.
Stayed in March 2024
Reviewed: 11 April 2024
John
United StatesNothing- this stay met our needs and expectations.
We were exhausted after a long travel day and booked this at the last minute as we just couldn’t drive 2 more hours to our rental on the coast. The desk attendant was welcoming and checked us in quickly.
Stayed in April 2024
Reviewed: 8 April 2024
Cris
United StatesThe desk lamp in our room didn't work. We also had extremely noisy neighbors above us, literally stomping and jumping (like a young child). Not the fault of the motel at all, but annoying nonetheless.
Great location, nice clean room. Front desk was attentive and pleasant when I called to complain about noise upstairs. The front desk didn't answer the phone initially, but called back immediately and handled the situation.
Stayed in April 2024
Reviewed: 3 April 2024
Miller
United StatesThe bathroom was extremely too small. The toilet was so little, like a potty training toilet. I hit my knee on the toilet paper roll while sitting.The room coffee was ok, the lobby coffee was too watered down. It was awful.
The bed was great. It was clean. I liked the shower nozzle. Everything worked
Stayed in April 2024
Reviewed: 2 April 2024
Jan
United StatesClose parking. Easy stairs friendly staff
Stayed in April 2024
Reviewed: 2 April 2024
Lisa
United StatesMore sugar free options/syrup at breakfast
Room was spacious and fairly quiet despite construction. Bed was comfortable.
Stayed in March 2024
Reviewed: 30 March 2024
Arthur
CanadaBit of a disappointment with morning staff. Breakfast foods were very limited. Asked staff if there was any more bread for toast and reply was "No, we have run out of many things", however another guest leaned over and said there was lots of bread under the counter, which there was. The staff member was quite upset I helped myself to two pieces for toast and was very vocal in doing so.
room met expectations
Stayed in March 2024
Reviewed: 27 March 2024
Norman
CanadaThe single bed was a Queensize and not a Kingsize.
Ok for an overnight stay.
Stayed in March 2024
Reviewed: 25 March 2024
Rhonda
United StatesRoom was clean and the staff excellent
Stayed in March 2024
Reviewed: 21 March 2024
Dennis
United StatesMattress uncomfortable
Front desk service exceptional
Stayed in March 2024
Reviewed: 18 March 2024
John
United StatesWe’ve been staying here once or twice a year for 15 years. We’ve watched the price for a night go up from less than $60/ night to over $130/night.
Convenient for our purposes
Stayed in March 2024
Reviewed: 12 March 2024
Hernandez
United StatesNot very safe for cars, more security would be nice! The whole building smelled like cigarettes except the rooms
Good location!
Stayed in March 2024
Reviewed: 26 February 2024
Mark
United StatesThe continental breakfast was as minimal as it gets
Stayed in February 2024
Reviewed: 26 February 2024
J
United StatesThere wasn't a laundry bag or extra bedding in the room. It's not a deal breaker, just something we are used to seeing. Walls were a little thin. Again, not a deal breaker. We will definitely stay again when we are back in the area. We have stayed in several of the other places close by. All are more expensive and not any better, in our opinion.
Clean rooms. Secure locked doors to the street.
Stayed in February 2024
Reviewed: 25 February 2024
Wanda
United StatesGreat location right off the main freeway. Many dining & shopping options close by 👍
Stayed in February 2024
Reviewed: 22 February 2024
Ronald
United StatesBreakfast was minimal
It was clean and presentable
Stayed in January 2024
Reviewed: 15 January 2024
Vyn
United StatesVery noisy neighborhood. Drunks in the parking lot making lots of noise
Stayed in December 2023
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