No shower curtains and alot of homeless people around that area

Clean rooms but had no shower curtains

Stayed in May 2024

It was just ok

Location

Stayed in March 2024

The carpet smelled bad and looked bad and the rooms are a bit run down. But the beds seem clean.

Stayed in March 2024

Neighborhood was a little sketchy No towels had to request and took a while

Great value

Stayed in March 2024

lots of people walking around out on the street

nice facility

Stayed in March 2024

TV was only working on very few channels

Good customer service & Clean facility

Stayed in March 2024

Facility is in need of repair. A large homeless presence in the area.

Room was clean and comfortable.

Stayed in December 2023

Number 1 concern, lots of homeless type people wandering around day & night in that area. They were also out on the street, sitting on the curb. We were concerned our car would get broke in during the night. Several suspicious people meandering in the parking lot through the night. We parked our car right in front of our room window. There are about 4 other hotels right in this area, they are basically all in a cluster on the same side of the street. So even if you choose other hotel in this cluster, you will probably still have same people all about those parking lots too. Yes, this hotel is difficult to get to. Even following the GPS, you may still make a wrong turn to get to the hotel when you exit the freeway.

The hotel clerk, a man, was very courteous!, friendly!, polite! So the customer service was outstanding! He would have no control over the issue with the homeless people hanging outside the hotel who are scaring the hotel guests away. The hotel was suitable for our needs, which was a 1 night stay. We checked in around 10pm & checked out about 7am the next morning.

Stayed in October 2023

Had trouble with the hotel key every time we came back to the room.

Liked the location. It was close to a lot of places.

Stayed in November 2023

Neighborhood felt sketchy. Hotel is between two freeways, and there's no place to walk. Rolls of carpet by the front door (redecorating).

Comfy bed, new carpet in room. Room was fairly large.

Stayed in November 2023

The TV didn't work....how was i supposed to watch the game 😔

The 🛏️🛏️ 😄😄 was very comfortable!!

Stayed in November 2023

We booked this hotel because we wanted a place on the west part of Phoenix. Having read previous reviews we called and inquired about safety and the reported homeless population in the area. We where reassured it was not an issue. On driving up the homeless wandering about is an issue and we did not feel safe personally or that our vehicle was safe. Most of the hotels in the immediate area are gated. On entering we where not greeted by the receptionist but rather grunted at and made to feel we where interrupting her. She told us to use the side entrance and we moved our vehicle there. There was a sign on the door stating it was an exit only. We arrived at our room and the key card didn’t work. Back to the desk where she informed us you have to pull up on the door knob. That is a first time we have had to do that in the hundreds of hotel rooms we have stayed in and should have been mentioned. The room was ok, basic. The hall carpets where dirty. The breakfast was almost non existent. The coffee was lukewarm. My husband forgot his water bottle and 5 minutes later it was gone. There where cameras in the parking area but they are only as good as the person watching them. I would definitely not recommend this hotel.

Stayed in November 2023

Need updated. It looks like they are installing new carpet.

Good location

Stayed in November 2023

was hard to find motel small sign not real visible

Stayed in September 2023

Better lighting in the parking area, for security.

Location was close to the interstate, which was nice. However, it was a very depressed neighborhood with countless homeless people around. Getting around was not easy either, can only make right turns on the streets in that area.

Stayed in August 2023

The 1st room on the 2nd floor was not cleaned & we had to go back to the office then walk up to the 3rd floor to another room which was nice. There was only 1 luggage cart so we had to lug everything up to the & out of the room. 🫤 Some homeless/sketchy people hanging near the property.

Easy to find.

Stayed in October 2023

Only lodging in area not fenced in from homeless.

Stayed in October 2023

The middle door's card swiper worked perhaps 25% of the time. There was only one cart to get your things and bring them to the room. They need quite a few more. The television doesn't work because it appears that there's a short in the wiring.

The location was ideal. the parking was never an issue. The room was sufficiently large for 3 adults.

Stayed in October 2023

It didn’t feel safe. There were people hanging out around the building and the dumpsters at 3:30am and were wandering around the cars. It also didn’t feel very clean.

It was a place to sleep after a long drive and we could have our dogs with us.

Stayed in October 2023

A lot of homeless around. The breakfast had hardly anything. Was not restocked with muffins etc. when out.

Stayed in October 2023

One lamp didn't work; all the plastic outlet covers fell off as soon as I touched them

Chairs, table, clothes closet convenient Bed OK

Stayed in September 2023

All the homeless people on the property. The carpet was really dirty.

I didn’t have breakfast

Stayed in August 2023

Alot of homeless people around the property

It was nice and clean breakfast was great staff was friendly

Stayed in September 2023

The carpet in the hall was really filthy.

The room was comfortable. Everything was clean except the carpet.

Stayed in September 2023