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  5. Reviews of Comfort Inn Lehi - Thanksgiving Point Area

Reviews of Comfort Inn Lehi - Thanksgiving Point Area 2 stars

125 South 850 East, Lehi, UT 84043, United States

#12 of 15 hotels in Lehi

Guests' Choice

Review score

Based on 112 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.8

  • Location

    8.2

  • Facilities

    7.3

  • Staff

    7.5

  • Value for money

    7.4

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 14 September 2024

    7.0
    Clean hotel with a comfortable bed plus indoor pool.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    The breakfast was standard. Lacked the juice machine. Provided kids size apple juice carton. Oatmeal was 1 type of instant without varieties. Breakfast area is a bit small. 1 small elevator to service the property.

    Basic clean hotel. I did not use the indoor pool. Bed was very comfortable. I will return.

    Stayed in September 2024

  • Reviewed: 29 August 2024

    6.0
    A bit of a let down.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The spa was closed down by the health department. Scary thought. The pool was ice cold. It was August. They didn't heat it at all. In 5 minutes my kids were frozen. Main reason I booked this hotel was the pool for my kids and it was bad.

    They accommodated me requesting a connecting door between my hotel rooms. Good location. Clean. Beds were comfortable.

    Stayed in August 2024

  • Reviewed: 7 July 2024

    7.0
    We would stay again.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    NA

    The hotel was clean, plenty of towels and the location was close to the freeway.

    Stayed in June 2024

  • Reviewed: 10 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    No grab bars. Night clerk was efficient but extremely taciturn. Would answer direct questions but no other speech.

    East to get to. Clean.

    Stayed in June 2024

  • Reviewed: 12 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The property is clean and safe.

    Stayed in April 2024

  • Reviewed: 3 January 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    We asked for new towels and bed sheets and they gave us new towels but not bed sheets.

    Breakfast was small but quite good. Room was clean and neat.

    Stayed in December 2023

  • Reviewed: 20 July 2023

    7.0
    Overall, my fiancé and I had a lovely stay at the “Comfort Inn Lehi - Thanksgiving Point Area”
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast time and place of seating for breakfast.

    The location of the property was very convenient and variety of stores and food options nearby.

    Stayed in July 2023

  • Reviewed: 20 July 2023

    6.0
    I would not choose this location again.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    we had a regular bathroom, that was very dangerous for me to use. Staff made no effort to help us resolve this. There was no breakfast the first morning. We were never asked if we needed towels, toilet paper or our room cleaned. When checking out I was told, oh well about the bathroom issue. They made no effort to rectify our situation.

    I had made my reservation two weeks before and had requested an ADA accessible bathroom. I was assured it would not be a problem. Bed was very comfortable, the air worked and the room was clean.

    Stayed in July 2023

  • Reviewed: 13 July 2023

    8.0
    Great
    • Family with young children
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Wonderful location for our needs. Accommodated large family and visiting space

    Stayed in July 2023

  • Reviewed: 13 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    When I checked in I was told that my two bed room reservation was not kept due to over booking. Fortunately my plans had change and no longer needed a two bed room. Front desk was quick to make accommodations. On one night while sound asleep a fire alarm goes off at midnight and woke us all up in a panic. Staff was quick to answer phone calls and provide answers. Turns out is was a false alarm.

    Overall staff is good. At the front desk David was able and knowledgeable to quickly to take care of arrangements. Housekeeping was quick with requests. Food was good.

    Stayed in July 2023

  • Reviewed: 28 May 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    More parking spots

    Great for what we we’re doing

    Stayed in May 2023

  • Reviewed: 1 May 2023

    8.0
    Worth the price
    • Leisure trip
    • Couple
    • Queen Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Good location

    Stayed in February 2023

  • Reviewed: 25 March 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    They need to secure perimeter doors at night. Too many homeless people coming in for breakfast. Need to be clear that guests need to request to have their rooms cleaned. Kept having to go to front desk to have keys reset.

    The staff were very helpful. Especially Courtney. Rooms were clean, comfortable, and it was close to our family.

    Stayed in March 2023

  • Reviewed: 11 September 2022

    6.0
    Dissatisfied
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Beds were terribly hard and uncomfortable. Hotel obby had very noticeable smell.

    Location is great

    Stayed in September 2022

  • Reviewed: 24 July 2022

    8.0
    Comfortable stay, good location for our needs
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast at this location was ok. We stayed for 5 days so options got a bit old— would have liked to see link sausage instead of bacon a few times.

    Liked the pool, friendly staff, comfortable bed

    Stayed in July 2022

  • Reviewed: 21 May 2022

    8.0
    Very good
    • Couple
    • King Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Nothing stands out.

    Great value and a great hotel for the cost.

    Stayed in May 2022

  • Reviewed: 8 May 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    swimming pool, breakfast

    Stayed in May 2022

  • Reviewed: 29 December 2021

    8.0
    quiet clean hotel rooms
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    nothing specific it’s average

    clean rooms

    Stayed in December 2021

  • Reviewed: 24 August 2024

    9.0
    Nice, clean and great breakfast
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Grumpy front desk person in the 11 am on the 19th of August.

    Quiet

    Stayed in August 2024

  • Reviewed: 19 August 2024

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Left a watch in our room by accident when I called to check they claimed they didn't have it. Apparently someone took it

    Stayed in August 2024

  • Reviewed: 5 August 2024

    5.0
    I felt that the service provided did not meet the expectations that was set by this establishment.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights

    There was only one manager and he's only there on certain days. This was the most uncomfortable experience in my life I had to put my kids and husband in separate rooms because I had 4 children there was no exceptions, and they are all under the age of 10. I slipped in the pool because for some reason on the steps of the pool was slimy. The pool had rust the jacuzzi had broken glass in it and when I told the manager my concerns, he said I was lying. The pool is not maintained, and the manager is rude and childish the manager needs to be replaced. I will never go to a comfort inn again in my life. This hotel was falsely advertised in the commercials.

    The bed was ok.

    Stayed in July 2024

  • Reviewed: 22 July 2024

    10
    Good place to lay your head while enjoying the area.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Very clean, and friendly staff

    Stayed in July 2024

  • Reviewed: 6 July 2024

    3.0
    Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    We checked in a little later than the required check in time. The younger lady that checked us in was rude and it seemed like she just wanted to get us checked in so she could get back to whatever it was she was doing. She also did not tell us what room we would be in or how to get there. I was a manager in customer service for six years and I would not employee someone with that kind of work ethic with the number one source of income to the facility. That would be the only reason we would not stay again.

    The location of the motel was great. We had access to plenty of fast food, gas stations and grocery places. I also enjoyed how quite the facility was.

    Stayed in July 2024

  • Reviewed: 2 July 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We stayed on the bottom floor, the carpet was moist and it smelled moldy and like cigarettes. I think it was the air conditioner that made it smell that way

    Breakfast was good

    Stayed in July 2024

Showing 1 – 25

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