1151 West Mac Arthur, Eau Claire, WI 54701, United States of America
#20 of 22 hotels in Eau Claire
Guests' ChoiceBased on 155 hotel reviews
6.8Cleanliness
7.5
Comfort
7.6
Location
8.1
Facilities
7.0
Staff
7.9
Value for money
7.4
Free Wifi
5.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 30, 2024
Peter
New ZealandInternet connection in our room was poor, Staff were not very friendly. No access to actual wine glasses, only paper cups..
Breakfast was good value.
Stayed in May 2024
Reviewed: October 23, 2023
Shimen
United States of AmericaReally nothing just needs updating.
Very friendly and helpful staff.
Stayed in October 2023
Reviewed: October 21, 2023
Daniel
United States of AmericaHoles in the sheet rock in the bathroom.
It was clean and comfortable.
Stayed in October 2023
Reviewed: October 21, 2023
Tammy
United States of AmericaChair in room seemed old & gross!
Staff always friendly. Close to mall and eating.
Stayed in September 2023
Reviewed: September 12, 2023
Anderson
United States of AmericaNothing I can think of.
Breakfast was good. There was a nice variety of items.
Stayed in August 2023
Reviewed: September 4, 2023
Steven
United States of Americaroom could have been cleaner pet fee
Stayed in September 2023
Reviewed: August 16, 2023
Normore
CanadaSelection wasn't very good.
Breakfast was very bland and ordinary. Nothing to write home about.
Stayed in August 2023
Reviewed: August 6, 2023
Wanda
United States of AmericaI dont care for the small round eggs.not sure what they were.
Stayed in August 2023
Reviewed: June 29, 2023
Brown
United States of AmericaTV service was very spotty
Bfast was ok.Offering was adequate.
Stayed in June 2023
Reviewed: June 14, 2023
Joe
United States of Americait was comfortable. served the purpose
Stayed in June 2023
Reviewed: June 13, 2023
Jasminejberger
United States of AmericaBathroom was a bit snug but did like that the sink area was seperate from the shower & toilet, So was worth having a smaller shower/toilet area. There was 1 sketchy guest our first night but staff handled it quickly & very quietly faster than it took me to notice, so that's more of a positive than negative since the guests behavior isn't the hotels fault. Our door handle would stick a little when closing & wouldn't always click to lock automatically so we would have to jiggle it a bit but once it clicked, the door was fully locked, so it was fine & we noticed right away so never felt unsafe.
Comfy, clean bed, hot shower, mini fridge, heated lamp in the bathroom was a bonus, the location was convenient, & had a microwave & sitting area. The air worked great & wasn't overly loud like some units at other hotels we've stayed at before. Liked having the sink area separate from the bathroom & that it was a big enough vanity to accommodate 2 of us using it at the same time. Staff left you be but we're always around if you needed something & could easily be located. Loved that they accommodated my request I had put in the notes of my online booking, even with me not checking in until 9pm. We had no complaints even with the hotel being fully booked, including every hotel nearby with all the softball & soccer tournaments going on that weekend.
Stayed in June 2023
Reviewed: March 11, 2023
Tammy
United States of AmericaShower was not easy to turn on. Didn't work normal. Had to get staff help. Tricky! If a person was handicap, they wouldn't be able to manuver it. No pool.
Quiet. Noise proof. Breakfast was decent. Staff were super nice.
Stayed in February 2023
Reviewed: October 19, 2022
Mike
United States of AmericaThere weren't any coat hangers. The shower was nice but needed handles for safety. The location was a bit off the beaten path.
The breakfast was pretty good. The room was quiet and clean.
Stayed in October 2022
Reviewed: October 10, 2022
Dianna
United States of AmericaWent to use the hairdryer and it was broken, and it took me 5 minutes to get the shower to work the faucet was to hard to get going
Stayed in October 2022
Reviewed: October 2, 2022
Margaret
United States of AmericaThe bed sqeaked. There were only 3 pillows on the bed. The room near us had a dog that was noisy for a while.
It was comfortable. The room was pretty clean.
Stayed in October 2022
Reviewed: September 15, 2022
Ashley
United States of Americawasn’t super clean
location, breakfast
Stayed in September 2022
Reviewed: August 2, 2022
Suzanne
United States of AmericaThe room and bathroom were a little small. You had to hold the handle down the entire time to flush the toilet. The sink drained very slowly.
Breakfast was very good with good options. Room was clean. Hotel was close by everywhere we wanted to be.
Stayed in July 2022
Reviewed: August 2, 2022
Rebeka
United States of AmericaThe breakfast area ran out of both butter knives, spoons, and boiled eggs. We ate around 9:15 so it's understandable that they would run low on things, but they were completely out. Also the one lightbulb in our room did not work.
Location was good, waffle maker worked good so that's a plus. No elevator to the second floor though. A/C worked very very well, very happy with that.
Stayed in July 2022
Reviewed: June 21, 2022
Anani
United States of AmericaThe location and the environment
Keep the good work
Stayed in June 2022
Reviewed: May 9, 2022
Arthur
United States of AmericaNo elevator, aged facilities no sign of improvement
Stayed in May 2022
Reviewed: November 8, 2021
Loretta
United States of Americawhen you sat on the toilet it wobbled really bad
close to Carlson Park
Stayed in November 2021
Reviewed: October 19, 2021
Greg
United States of AmericaMattress was sagging in the middle and should be replaced. Room could be brightened up a little with lighter wall colors and bedding. Bathroom needs some work; new wall colors, re-grout ceramic tile, one toilet paper holder was partially missing (either take the remaining part off the wall or fix the holder), clean the underside of the shower curtain to take the rust off.
Breakfast was good. My wife said the waffles were the best she has ever had at a hotel serving breakfast. Front desk / personnel were pleasant and friendly.
Stayed in October 2021
Reviewed: August 26, 2021
Michael
United States of AmericaAir condition system didn’t work
Breakfast ok location ok
Stayed in August 2021
Reviewed: August 19, 2021
Conrad
United States of AmericaThe parking lot, lobby, and hall ways were dirty and in poor condition and almost canceled my reservation.
The room condition and features were good and ‘as expected’.
Stayed in August 2021
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