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Reviews of SilverStone Lite 2 stars

408 Yakima Valley Highway, Sunnyside, WA 98944, United States

#5 of 5 hotels in Sunnyside

Guests' Choice

Review score

Based on 94 hotel reviews

4.9

Score breakdown

  • Cleanliness

    5.8

  • Comfort

    5.7

  • Location

    6.3

  • Facilities

    5.4

  • Staff

    6.6

  • Value for money

    6.0

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Showing 1 – 25

  • Reviewed: 29 August 2024

    5.0
    I do not get a hotel room to get sleep . However one would think there would be a night time chill sometimes However
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There used to be alot of noise and commotion going at night all night long especially on weekend . The doors to most of the rooms have been kicked in and sorta put back together but I can see the sun through the huge in bedroom gap it’s so big. The curtains usually don’t cover the window completely or close all the way I usually use tape pins to close the gaps .

    The price is the best ever

    Stayed in August 2024

  • Reviewed: 30 July 2024

    6.0
    Decent Motel for short stay
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night

    1.Price went up by more than $10/- on my second day even though it was not a weekend. 2.Flies in the room 3.Laundry non functional

    1. Manager/Staff was nice and friendly 2.Room was spacious 3. They allowed late check out without any fuss

    Stayed in July 2024

  • Reviewed: 28 June 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There were no drinking cups in the room and no ice machine; a nice looking coffee maker in the room, but no coffee cups; and even the nice lady at the desk didn't have any cups, but she did hook us up with some ice.

    Location was good for a one night in our road trip. The lady at the desk was very nice 👍

    Stayed in June 2024

  • Reviewed: 29 May 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Rooms were pretty ran down, not a great location, there are several long stay residents who are roaming around the property at all hours.

    Staff was friendly and rooms were cheap

    Stayed in May 2024

  • Reviewed: 10 March 2024

    5.0
    • Leisure trip
    • Family with young children
    • 1 Queen Bed, Mobility Accessible Room, Bathtub w Grab Bars, Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 29 August 2022

    5.0
    Rude staff!
    • Leisure trip
    • Couple
    • 1 Queen Bed, Mobility Accessible Room, Bathtub w Grab Bars, Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The staff! I called early in the day before I left my other motel to see if I could get an early check-in. The gentleman that answered said it wouldn't be a problem I chose not to dress for the wedding that I had to be to at 3pm, because I could get the early check-in. Upon arrival, I went to the office to check-in, no one there, used phone on desk to call for help. The 3rd try a lady answered, rudely told me there couldn't be a early check-in, there was no man that answered the phone & she had absolutely no rooms ready. She did eventually tell me I could come back at 2 for check-in. Which I did, although I was late for the wedding, I did get there, but was stressed & very frustrated.

    It was easy to find. Good access to the city. The room was very clean.

    Stayed in August 2022

  • Reviewed: 11 July 2022

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Standard Queen Room - Smoking
    • Stayed 1 night

    My reservation listed a non-smoking room, but my room smelled so strongly of smoke it was hard to sleep well.

    I didn't have a chance to eat breakfast, I was up and out the door pretty early.

    Stayed in June 2022

  • Reviewed: 29 May 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Dirty facilities.

    A bit old and uncared facilities beds are good.

    Stayed in May 2022

  • Reviewed: 22 April 2022

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights

    Furnishings inside the room were old, dirty, stained. Parking area and aisle ways really need to be cleaned up. This facility didn't live up to the Rodeway Brand.

    Hotel is OLD, somewhat run down. Bed was comfortable, but the furnishings in the room were very old and not in great shape. Good shower pressure. The exterior (Parking lot, aisle ways, etc) could use a good pressure washing. Lots of debris and dirt.

    Stayed in April 2022

  • Reviewed: 4 October 2021

    6.0
    Good for bed and shower
    • Solo traveller
    • Standard Queen Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Needing updates

    Easy location and inexpensive. Bed was very comfortable.

    Stayed in September 2021

  • Reviewed: 18 September 2024

    7.0
    It was a nice stay
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The second story rooms having hard wood floors cuz you can hear everything it’s a nice place to stay

    Excellent staff rooms need to be a little larger

    Stayed in September 2024

  • Reviewed: 5 September 2024

    1.0
    Bad
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I actually ended up not staying as it seemed like a place for homeless people, there was a man harassing me as I was unpacking and didn’t even bother going upstairs to my room as he was cat calling right next to my room. Completely unsafe area that really allows anyone to stay there.

    Nothing

    Stayed in August 2024

  • Reviewed: 31 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing honestly

    Staff was very helpful

    Stayed in August 2024

  • Reviewed: 23 August 2024

    1.0
    Should have paid me money to stay there!!
    • Leisure trip
    • Couple
    • 1 Queen Bed, Mobility Accessible Room, Bathtub w Grab Bars, Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Nothing

    Stayed in August 2024

  • Reviewed: 21 August 2024

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    Manager disrespectful

    One worker ( Mexican) was good

    Stayed in July 2024

  • Reviewed: 27 July 2024

    1.0
    Maybe the owner should start giving random drug tests to the employees because I seen drug(meth) paraphernalia in her ro
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    They refused to rent to me because the previous time I had rented a room, despise the signs that read “NO CASH”, one of the girls (with facial piercings & tats)working the front, told me that it was okay to pay for the room with cash. She checked us in, giving us keys and said she’d come to the room to get the cash, which she did and I have the receipt for. Next morning woke up to another woman telling us we needed to pay. I showed her the receipt she said okay and then walked off. Then next time I booked a room (this time) & made sure to pay it in full when I booked it! So we get there & the lady sends out her husband while I was on the phone on hold waiting for her to let us check in- so I thought. And he proceeds to tell me I have an outstanding balance with them! WHAT! He goes back in after I explained what happened with the cash the last time I stayed. Then he comes back out and says I’m actually trespassed from there because I stole a blanket! COMPLETELY UNTRUE!! I don’t even like hotel blankets lol why am I going to steal a blanket from them knowing I frequent here? Meanwhile she still has me on hold & her dude walks back into their room, so I hang up and call me 4 times and she finally picked up and started yelling and cussing me out. I just asked for a refund for the room that’s when she literally told me NO IM NOT GOING TO GIVE YOU YOUR F*UCKING MONEY BACK, I then said I wanted to talked to the higher up , she said that’s the owner and I AM NOT GOING TO GIVE U ANY OF HIS INFORMATION SO CALL THE COPS IF YOU WANT , there’s nobody higher up but YOUR STILL NOT GETTING YOUR MONEY BACK!! And hangs up on me.

    Stayed in July 2024

  • Reviewed: 27 July 2024

    7.0
    Reasonably priced , decent motel
    • Business trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night

    1. Laundry was not functional 2. Flies in the room (This property is a ok, ok type of property However, it is definitely not as bad as some of the reviews indicate)

    1. Front desk/manager was nice and accommodating 2.Reasonably priced 3. Room was clean, bed was comfortable 4. Wifi was functional 5.Manager allowed noon checkout without any fuss

    Stayed in July 2024

  • Reviewed: 13 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Location, price. Hot water, ac, and comfortable bed

    Stayed in July 2024

  • Reviewed: 9 July 2024

    2.0
    Very poor
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The rooms were not as clean as they should be

    It is in a great location that’s about the only thing I liked about the property. We need a little bit more TLC and some of the stuff that’s in the room.

    Stayed in May 2024

  • Reviewed: 30 June 2024

    1.0
    Not good
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Rooms smelled old and musty, a lot of people outside in their cars Smoking weed felt unsafe.

    Stayed in June 2024

  • Reviewed: 19 June 2024

    8.0
    Good value, wonderful staff
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No chair in room, no cups.

    Friendly staff, clean room

    Stayed in June 2024

  • Reviewed: 10 June 2024

    1.0
    It was a terrible stay never ever again stay there
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Get a different manager Never was open at 8 always came late

    Nothing The manager was rude to me wouldn’t give me any extra stuff I stayed over 2 weeks and had to buy my own tolet Paper wouldn’t give me clean towels very rude to me

    Stayed in June 2024

  • Reviewed: 29 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Be careful with GPS, there is a similarly addressed facility about 1/4 mile before this hotel. That other facility does not look like in the Silverlite's picture, for reference. .

    I appreciate how accessible the mamaement was, their positivity and their immediate resolution to any issues I had. They were very responsive. I arrived very late (1am) and they accommodated my late arrival as i called them earlier. Note that they are undergoing renevating.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    2.0
    Won’t be staying here again.
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Seems to be drug seekers/doers/tweakers everywhere. Sketchy people all over around the motel!

    Stayed in May 2024

Showing 1 – 25

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