9960 Independence Park Drive, Richmond, VA 23233, United States
#30 of 72 hotels in Richmond
Guests' ChoiceBased on 163 hotel reviews
7.9Cleanliness
8.4
Comfort
8.4
Location
8.8
Facilities
8.3
Staff
8.7
Value for money
8.2
Free WiFi
9.5
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End of dialog contentReviewed: 5 September 2024
Pamela
United StatesThe toilet was not working correctly and although, maintenance did come to fix it, it was never fixed to satisfaction.
The breakfast was delicious! Great variety! The room was clean and large with a wonderful bathroom. The staff were friendly and helpful.
Stayed in July 2024
Reviewed: 30 August 2024
Dung
United StatesNone
Im so happy with our stay for 1 night. Clean and neat hotel, spacious suite room for 5 people. Everything is updated. Continental breakfast is good, plenty of food cold or hot.
Stayed in August 2024
Reviewed: 28 August 2024
Angee
United StatesBreakfast
I was a little disappointed to learn bacon was not served here on the weekends , One of my main reasons for selecting SpringHill Suites. Most of the others have sausage but I chose you because you normally have options
Stayed in June 2024
Reviewed: 20 August 2024
Ying-chun
TaiwanComfortable room!
Stayed in July 2024
Reviewed: 13 August 2024
Marianne
United StatesMore chairs.
The breakfast was good, same as most. Bed was comfortable and room was spacious.
Stayed in August 2024
Reviewed: 13 August 2024
Abed
United StatesNo greeting smile, not even a fake one. But it’s ok people have bad days.
Location, cleanliness and value
Stayed in August 2024
Reviewed: 12 August 2024
Deminique
United StatesThe hotel can’t really do anything about other occupants closing their doors loudly at night. But some people were a little loud when I was trying to get my kids to bed. But I would stay here again!
The staff were very friendly, the Smoking section was clean & has seating. Towels were offered in the pool area & the breakfast was good.
Stayed in August 2024
Reviewed: 30 May 2024
Robert
United StatesAsk for a stand up shower an got a tub shower.
Nice,great comfortable place.
Stayed in May 2024
Reviewed: 5 April 2024
Pat
United StatesThe wonderful staff pool the breakfast great stay
Stayed in April 2024
Reviewed: 28 February 2024
Celia
United StatesBathroom need special attention to details when clean. Everything else was fine.
Location and quiet.
Stayed in February 2024
Reviewed: 26 February 2024
Barnett
United StatesI didn't like the flat response that I received from the person behnd the desk when we checked in, More disliked was the surprise incidental fee that was charged when I checked in.
Location was fine. Parking was great, and there were multiple access points to the facility. Breakfast was on time as promised, and there were a variety of options.
Stayed in February 2024
Reviewed: 19 February 2024
Thomas
United StatesI liked everything, no issues.
Nice room, comfortable bed, good breakfast
Stayed in February 2024
Reviewed: 18 August 2023
Cynthia
United StatesIncluded breakfast could have offered more than just one breakfast meat and food could have been warmer.
I liked the layout of the rooms, the amenities and hotel location.
Stayed in August 2023
Reviewed: 19 July 2023
Adrienne
United StatesBreakfast wasn’t great. Food bland and cold. Our key cards kept not working for our room and fitness center. The staff fixed it right away but it was a pain in the butt.
Very clean. Staff was super friendly and helpful.
Stayed in July 2023
Reviewed: 14 May 2023
Gregork
PolandBreakfast cood be with more variety
Big and comfortable beds, people at the recpetion very friendly
Stayed in May 2023
Reviewed: 11 May 2023
Vickie
United Statestv broken
convenient location
Stayed in April 2023
Reviewed: 24 April 2023
Baptiste
United StatesThe location, it isnt near much. you need a car to get most of what you need
They served breakfast and it was actually good.
Stayed in February 2023
Reviewed: 14 April 2023
Gray
United StatesLove our stay. The room was spacious and clean. Breakfast was great and the lady in charge was wonderful. Staff were friendly too!
Stayed in April 2023
Reviewed: 12 March 2023
Jazmine
United Statesthe bed was extremely hard to sleep on. the Toilet had issues flushing.
The place had a ton of Amenities, was near a main highway.
Stayed in March 2023
Reviewed: 1 February 2023
Sharon
United Statesna
rooms were comfortable and clean; shower was excellent
Stayed in January 2023
Reviewed: 5 January 2023
Cynthia
United Statesthe morning staff
the night reception was great She was very helpful and respectful pleasant but the morning receptionists was off puddings
Stayed in January 2023
Reviewed: 4 October 2022
Isabelle
United StatesTV was not working.AC/heating very loud.
Stayed in September 2022
Reviewed: 4 September 2022
Charmaine
United StatesThe carpet in the bedroom was stained.
The hotel outside and lobby areas were well maintained. The beds were comfortable and the breakfast had a good selection of fruits, yogurts etc.
Stayed in August 2022
Reviewed: 29 August 2022
Tamari
United Statesthey didn’t have our rooms saved had to rebook
everything especially the room
Stayed in August 2022
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