410 West Lake Street, Elmhurst, IL 60126, United States
#1 of 4 hotels in Elmhurst
Guests' ChoiceBased on 160 hotel reviews
8.4Cleanliness
8.8
Comfort
8.7
Location
8.8
Facilities
8.6
Staff
8.9
Value for money
8.3
Free WiFi
9.3
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End of dialog contentReviewed: 2 June 2024
Ove
United StatesThe bed could have been a little better. The bathroom was very tight.
I loved the breakfast staff. She was supurb. Kind, friendly, helpful! Food was good too.
Stayed in May 2024
Reviewed: 1 June 2024
Monia
United KingdomI would have preferred to see more effort put on recycling: there was lots of waste of paper plates and plastic cups at breakfast. A sustainable option is to use ceramic/hard plastic plates and cups to be washed and reused.
The rooms and the hallways were clean and tidy: the furniture was pretty new and modern. Rich breakfast with a large variety of options: good quality of food. The receptionists were kind and happy to help.
Stayed in May 2024
Reviewed: 30 May 2024
Pavan
IndiaThe staff at breakfast counter could have been more human. I saw them talking to a family who is late by couple of minutes after they close and rejected not to serve them ,and they even did not flinch to serve even though there are little kids in the family
Rooms are good
Stayed in May 2024
Reviewed: 27 May 2024
Justin
United KingdomI had huge problems accessing the free WiFi.
Excellent.
Stayed in May 2024
Reviewed: 21 May 2024
Kristin
United StatesI had a hard time finding a room with two queen beds so we booked a room with two doubles. I was with my mother and my wife and my wife and I were pretty smooshed in the double lol.
It was very comfortable and safe. Everyone was incredibly friendly and nice. From the front desk staff, breakfast staff, cleaning staff… every person we encountered was so nice! Even other guests were in such good moods and pleasant which says a lot about their experience being positive also. The hotel was quiet and calm. Great breakfast also! The shower was hot with great water pressure. We had a mini fridge and coffee maker and other helpful accessories. It was a great stay, highly recommend!
Stayed in May 2024
Reviewed: 22 April 2024
Kellen
United StatesThe rooms need to be updated. The pictures don’t match what the actual room look like.
The location is great and the staff were super friendly.
Stayed in April 2024
Reviewed: 19 March 2024
Cynthia
United StatesThis hotel is a great value and a great location. Always stay here when I travel for work.
Stayed in February 2024
Reviewed: 9 January 2024
Somjai
United StatesNo free water bottle which other hotels usually offer.
I like room size and comfort.
Stayed in December 2023
Reviewed: 4 January 2024
Mariana
United StatesThe rooms could use some napkins.
The room size was perfect. Bedding was super comfortable. The breakfast was pretty good as well. Loved that check out was at noon, unlike many other hotels that require you to check out by 11am. Overall great experience for the price. I will definitely be coming back for another stay!
Stayed in December 2023
Reviewed: 21 November 2023
Patrick
United StatesBreakfasts are hard, esp. when there's a big group of middle school hockey players at the hotel at the same time. But the hotel was still clean and quiet. Oh, and I didn't like paying $5/day for parking when it's a big lot in a suburban location: why do they need to charge at all in this location?!
I chose this hotel for my group of college students who had a competition in downtown Chicago. The drive (30 minutes on a Saturday; 45 minutes on a weekday) was a pain, but that's Chicago. Fortunately, the highway entrance is right near the hotel. The breakfast was a notch above bad hotel breakfast because they had some hot foods like sausage and eggs that were filling, if not great. We really liked the staff person who helped us--Samantha--was really kind and interested in our group.
Stayed in November 2023
Reviewed: 2 November 2023
Laura
United StatesKeys didn’t work multiple times, hallway smelled of pot! The bathtub had some staining which my kids freaked out about
Great location, great breakfast
Stayed in October 2023
Reviewed: 16 October 2023
Humberto
United StatesI am still waiting to receiving my bill over my email.
Everything was clean and organized. Good mattress and pillows. Excellent breakfast.
Stayed in October 2023
Reviewed: 11 September 2023
Donna
United StatesNA
Staff very friendly
Stayed in August 2023
Reviewed: 7 September 2023
Imran
CanadaNot enough lighting in the room. We were given room with a clogged toilet, bath tub was not clean. Beds were double sized not queen sized.
I liked The staff , the morning breakfast and quick service whenever I needed . Kitchenette was useful . A/c was cooling well.
Stayed in September 2023
Reviewed: 29 August 2023
Kristi
United StatesA little pricey, but not bad.
Clean, comfortable, great staff.
Stayed in August 2023
Reviewed: 26 August 2023
Nunnally
United StatesSmell of bleach.
Clean and great price and location.
Stayed in August 2023
Reviewed: 19 June 2023
Alease
United StatesN/A
I enjoyed my stay there and was nice to learn about free breakfast
Stayed in June 2023
Reviewed: 7 June 2023
Ken
United StatesPlace was clean and stocked well. Pool was great. All the staff that I ran into were polite. The room was pretty sweet too. Girl doing breakfast nailed it! Great job!!!!!!
Stayed in June 2023
Reviewed: 30 May 2023
Safina
United StatesI didn’t appreciate the condition of the sofa pull out bed. The mattress was burned and stained and there were also no extra toiletries and comforters available. Food was not diverse.
I loved the customer service and the easiness of checking in and out. Staff was great. Comfort was good too.
Stayed in May 2023
Reviewed: 29 May 2023
Ewa
United StatesAverage breakfast
Great location, friendly staff
Stayed in May 2023
Reviewed: 11 April 2023
Dee
United Statesbreakfast was cramped and sausage was awful
beautiful clean comfortable
Stayed in April 2023
Reviewed: 6 March 2023
Terry
United StatesBreakfast was lacking. Out of coffee, juice machine broken, guess it's to be expected
Staff was very helpful
Stayed in March 2023
Reviewed: 14 November 2022
Sara
United StatesIt was a little noisy. I could hear people in the hallways as well as above us.
Very clean. Friendly staff. Will lite parking lot.
Stayed in November 2022
Reviewed: 13 November 2022
Lindsay
United Statesthe pool was dirty and then closed for maintenance our second day. the rooms were outdated.
close to what I was doing, everything I needed was just a few min drive away
Stayed in November 2022
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