152 Coosa Street, Montgomery, 36104, United States
#10 of 58 hotels in Montgomery
Guests' ChoiceBased on 171 hotel reviews
8.4Cleanliness
8.9
Comfort
9.0
Location
9.2
Facilities
8.6
Staff
8.9
Value for money
8.1
Free WiFi
5.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 May 2024
Kelly
United StatesBathroom needs to be bigger and needed a pool
Location was great and the building itself was beautiful
Stayed in May 2024
Reviewed: 18 March 2024
Willie
United StatesNo room service, Had to ask for towels every day, there were limited hand towels, no parking for guest, only valet. Breakfast was horrible! Check in was terrible! There wasn’t anywhere to park your car while checking in.
The decor and the location
Stayed in March 2024
Reviewed: 26 January 2024
Victor
ArgentinaYou need to improve your breakfast options
Stayed in January 2024
Reviewed: 26 November 2023
Hugo
BelgiumQuality of the ( although quite new ) cupboards and closets : some doors hang crooked and no longer close... Poor craftmanship.
Very spacious, clean room. Very good beds. Fine facilities. Decent breakfast. Several restaurants in the neighbourhood.
Stayed in November 2023
Reviewed: 18 November 2023
Beate
GermanyThe suites are spacious and very comfortable. Perfect place to explore the sites of Montgomery.
Stayed in November 2023
Reviewed: 9 November 2023
Lauren
United StatesNice stay but alot of homeless people waiting at the doors.
Beautiful hotel! Beds were extremely comfortable!
Stayed in November 2023
Reviewed: 22 October 2023
Veronika
GermanyTea in the room and fewer disposable products (e.g. plates and cutlery at breakfast) would make the stay even better.
very nice rooms
Stayed in October 2023
Reviewed: 22 August 2023
Merritt
United StatesIt wasn't clear that it was a room for the hearing impaired when booking. For the hotel to be relatively new, look and feel like 4.5 if not 5 star hotel, the walls were dusty. You could see where someone wrote on the wall with their finger and cleaning staff attempted to dust it. The wallpaper was peeling, and the water guard on the floor of the shower was loose if not coming off. The sheets were clean but looked like they may have been melted in spots. Overall, it was a great stay, and it needs a little maintenance.
I've wanted to stay here since they started working on it.The location was right downtown, near a lot of eating and entertainment venues. The staff were great, they were kind and professional. The valet system was timely and efficient.The room was filled with sunlight from the large window, and accompanied by the high ceilings, the room seemed very spacious. The bathroom was also very large. Though it wasn't a part of my hotel the Starbucks was conveniently located next door. It would have been nice if it had been opened from 5-9 like most of their stores. Breakfast at the hotel was simple but good.
Stayed in July 2023
Reviewed: 8 August 2023
Raad
GermanyNothing not to like :-) beds were a little soft, but that’s a personal preference
Staff were great! Style of rooms is nice. It’s a newer hotel, you can tell everything is still fresh and new.
Stayed in August 2023
Reviewed: 24 July 2023
Mary
United StatesThe only issue I had is that the desk clerk double charged my credit card, and I still haven't received credit yet.😡
The location was great. Close to everything I wanted to see.
Stayed in July 2023
Reviewed: 17 July 2023
Carol
United StatesNot enough parking close to the motel.
The room & staff was great but not enough parking close to the motel.
Stayed in July 2023
Reviewed: 8 July 2023
Alana
United StatesI found a dead roach in my bathroom
Loved the location and convenience to downtown activities
Stayed in July 2023
Reviewed: 19 June 2023
Mousseau
United Statespillows were feather and they didn’t have any non allergic ones
room design and it was clean
Stayed in May 2023
Reviewed: 16 May 2023
Daniela
United StatesWhen we arrived & checked into our room it wasn’t clean. (surfaces, mirrors, needs soap & towels…) we were told there weren’t any maids on premises until the next morning. This should never happen!! The hotel was very busy & they seemed under staffed. The next morning at breakfast someone came around to check on our stay & took care of the situation immediately. The breakfast could just be a WHOLE LOT BETTER!!
The location is great. The decor/style is great. Giant windows & tall ceilings made the room feel super spacious.
Stayed in March 2023
Reviewed: 5 April 2023
Derrome5
United StatesBathroom inside the room
Staff and location
Stayed in February 2023
Reviewed: 20 March 2023
Kristine
United StatesParking options.
Great location. I wish there were more restaurants nearby. Also would be nice to find closer free parking. It is a very expensive hotel and having only valet parking at $25/day was an added cost I wasn't expecting. I had to find alternatives on my own.
Stayed in March 2023
Reviewed: 6 October 2022
Glanton
United StatesWe did not have housekeeping visit our room for the two nights we were in town. We were out of the room from 9am until 7pm both nights. However, we don't require much and made our own bed.
The rooms are unique, very spacious, clean and well designed. The staff are very professional and very friendly. The breakfast was well stocked with many options. Loved the sausage biscuits! The hotel's location is perfect for exploring the downtown area and restaurants via walking. There is limited parking near the front entrance but many parking spaces elsewhere.
Stayed in October 2022
Reviewed: 22 August 2022
Carter
United StatesThe one tv that was in our room should have had at least two or have the one tv there on a swivel.
Breakfast was so so didn't know what kind of bacon that was it was tissue thin.
Stayed in August 2022
Reviewed: 25 July 2022
Ian
United StatesBreakfast could have been a little better.
Staff was excellent, location was fantastic. Nice and clean.
Stayed in July 2022
Reviewed: 24 June 2022
Sammie
United StatesTHE PARKING
THE ROOM WAS AMAZING
Stayed in June 2022
Reviewed: 7 June 2022
Ally
United KingdomGreat location , comfortable beds , liked that there was a iron and ironing board. good bathroom toiletries soap shampoo conditioner and shower gel plus a hair dryer , nice variety of choices for breakfast .
Stayed in May 2022
Reviewed: 30 May 2022
Rick
United StatesNo daily maid service, and our shower door wouldn't close all the way. We reported it twice but never got it fixed. It made showering a dangerous affair as the floor was very wet. To add to that, we had to put towels on the ground outside the shower to avoid flooding the floor completely, and since we had no maid service we had to request extra towels, which didn't arrive so we had to go downstairs and get them ourselves.
Great location for or plans. The staff was very friendly and courteous. The hotel itself was super clean. The hot breakfast was very good.
Stayed in May 2022
Reviewed: 30 May 2022
Brian
United StatesHard to regulate the room’s temperature
Large room, great location
Stayed in May 2022
Reviewed: 9 May 2022
Victoria
United StatesConfusion with valet
Unique experience
Stayed in May 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content