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Reviews of Best Western Erie Inn & Suites 2 stars

8040 Oliver Rd, Erie, 16509-4620, United States

#35 of 43 hotels in Erie

Guests' Choice

Review score

Based on 226 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.5

  • Location

    8.6

  • Facilities

    7.1

  • Staff

    8.2

  • Value for money

    7.2

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 11 November 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    It was more than we expected

    Stayed in November 2024

  • Reviewed: 30 October 2024

    8.0
    last week i stayed at the holiday inn, the comfort inn, and the best western. BW wins the prize!
    • Business trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night

    could have been a little cleaner

    my room (the corner suite!)

    Stayed in October 2024

  • Reviewed: 21 October 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom, especially the shower could have been cleaner. Breakfast looked terrible so didn’t eat it

    Room was nice

    Stayed in October 2024

  • Reviewed: 14 October 2024

    7.0
    Great location, clean, friendly staff.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Our biggest problem was Upon arrival we had to have our key card reactivated 4 times before the 5th time it was realized we were given the wrong room number by staff. Then also toilet did not flush correctly, the milk at breakfast expired that day so no-one risked drinking it, and the AC buttons did not work we had to unplug it whenever we wanted it off. The glass door for the bathroom did not lock and was not something I appreciated in my room with to young kids one being legally blind.

    Great location and friendly staff.

    Stayed in October 2024

  • Reviewed: 14 October 2024

    7.0
    Overall good quality for what we paid and great breakfast!
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Air flow could have been better from suite bedroom to main room. Pullout bed was uncomfortable and sheets for it were not great.

    The room was a decent size and king bed was comfortable. Pull out bed was not, but that is typical. Wasn’t expecting the door to the suite room to be glass, but we made it work. The air didn’t seem to work in the main room but did in the bedroom suite so we just left the door open to let the air into the main room. The breakfast was excellent and we were very impressed with the options and quality. Overall it was clean and common areas were nice.

    Stayed in October 2024

  • Reviewed: 7 October 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bed was very uncomfortable. The toilet handle had to be held down to flush and it was very loud.

    I liked how close it was to splash lagoon and other restaurants and gas stations

    Stayed in October 2024

  • Reviewed: 7 October 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We had cold items that needed refrigeration and the refrigerator did not work, when we took them out in the morning after leaving them in overnight they were warm/spoiled.

    Stayed in October 2024

  • Reviewed: 20 September 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The gentleman at the front desk wasn't very friendly.

    We loved that it was no pets allowed. We would return for that alone. Breakfast was great, and the ladies at the front desk were friendly

    Stayed in September 2024

  • Reviewed: 17 September 2024

    7.0
    Overall a good stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The breakfast food was poor. The eggs were mushy and didn't taste like eggs like they weren't fresh. The sausage links were under cooked which is dangerous with pork. The staff also gave us a room that had another guest in it but they moved us to a different room

    Room was clean, beds were good Hotel was quiet

    Stayed in September 2024

  • Reviewed: 2 September 2024

    7.0
    Overall it was ok for the price.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    We arrived at 5:30pm for check in and our room wasn’t ready. We were told it was because they were short on cleaning staff. So we had t wait for 15-20 more minutes. We were told to go have a seat and they would tell us when it was ready. After we sat for longer than expected, I had to go back to the desk and the gentleman told me he forgot about us. So we finally got to our room at 6:00pm.

    Our room was nice and the location was great. The breakfast was ok but the seating area was small.

    Stayed in September 2024

  • Reviewed: 19 August 2024

    8.0
    It was ok
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The shower door would not stay closed so I had to hold it while I showered

    Location

    Stayed in August 2024

  • Reviewed: 18 August 2024

    8.0
    Very good
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    There was moisture in our room , one of the blanket smelled of sweat and we had some ants in the room the last day

    The staff were polite and helpful and location was very good

    Stayed in August 2024

  • Reviewed: 10 August 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 3 nights

    Waffles

    Creal

    Stayed in August 2024

  • Reviewed: 5 August 2024

    7.0
    I felt it was very pricey for the accommodations.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The breakfast wasn’t great. There wasn’t much fruit or pastries. The room had a weird odor, like it hadn’t been used and was closed up.

    The check in was easy. There was room in the breakfast nook to meet with friends.

    Stayed in August 2024

  • Reviewed: 28 July 2024

    6.0
    Decent
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was unimpressive

    Price was reflected in quality of stay

    Stayed in July 2024

  • Reviewed: 4 November 2023

    8.0
    Nice place to stay
    • Leisure trip
    • Family with young children
    • King Room with Accessible Tub - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Mini fridge froze my coke zero and it exploded.

    Clean room, comfortable bed. Great location.

    Stayed in November 2023

  • Reviewed: 12 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    A lot of water damage around the window

    It was available

    Stayed in August 2023

  • Reviewed: 9 August 2023

    6.0
    Nice for what we needed, probably won’t stay there again.
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was terrible. Basically oatmeal and bagels. The sliced bread looked stale. Did t eat there. Went down the street to IHOP. water stains on drapes and around window area. Looked liked there was major water damage that wasn’t repaired.

    Close to freeways. Night clerk was nice beds were comfortable

    Stayed in August 2023

  • Reviewed: 22 May 2023

    7.0
    Convenient for the reason I was there
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    internet did not work well. bathroom shower had water leaking from the shower above. ice machines did not work and breakfast was limited

    location room was comfortable for 3 guests

    Stayed in May 2023

  • Reviewed: 19 May 2023

    7.0
    Good
    • Business trip
    • Family with young children
    • King Room with Accessible Tub - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Advertised Breakfast / no breakfast available

    Clean, modern facilities

    Stayed in May 2023

  • Reviewed: 4 May 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast. Should remove the photo with the waffle iron in add. Either that or have waffles. Before covid if you has waffle iron most likely you had eggs and sausage or bacon.

    It was very quiet.

    Stayed in April 2023

  • Reviewed: 2 May 2023

    6.0
    Ok
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Thought it was pet friendly

    Location

    Stayed in May 2023

  • Reviewed: 20 February 2023

    7.0
    First time in Erie.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    WIFI was a nightmare, not stable ,kept disconnecting. I called the front desk about 4 times but no help was received. I was told the router was connected. The roof of the bathroom had previous leak and you can see this as this big discolored area and it feels like the roof is going to cave in. My 6yr old niece refused to be in there by herself.

    It was close to major highway. Quiet and no animals.

    Stayed in February 2023

  • Reviewed: 19 November 2022

    6.0
    comfortable but overpriced
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    overpriced

    everything was clean staff was friendly

    Stayed in October 2022

Showing 1 – 25

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