21902 Lassen Street, Chatsworth, CA 91311, United States
#3 of 4 hotels in Chatsworth
Guests' ChoiceBased on 172 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
8.6
Facilities
8.7
Staff
9.0
Value for money
8.0
Free WiFi
9.2
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End of dialog contentReviewed: 22 August 2024
Sean
United StatesThe master bedroom in our suite had a king sized bed but a very small closet and shower. The other room, which had a twin sized bed, had a much nicer shower and huge closet. This didn't make sense to us
A very nice hotel for the money. The staff was very friendly and the breakfast was good, but not great.
Stayed in August 2024
Reviewed: 20 June 2024
Kathy
United StatesThey were painting outside when we came. Painters outside window couldn’t let in natural light so bedroom stayed dark during day. Also air went off a few times while they were working outside our room. Staff did tell us workers would be there, but hindsight I would have taken that room.
Clean, great staff extremely helpful. Loved the 2 bedroom 2 bathroom suite with complete kitchen and living room separating them. Loved having large frig.
Stayed in June 2024
Reviewed: 25 May 2024
Steven
United StatesI had sent a single note to Sonesta ES Suites indicating I would be arriving very late in the evening. I received a reply acknowledging my message. I checked out and later looked more closely at the invoice. I saw I had been charged $16 for chat service with the property. I was surprised and a bit annoyed but didn't call them on it. It left a sour taste in my mouth on an otherwise nice stay. (Additiional note: I never used the property's WiFI using only my cell phone's network.) Bathtub plumbing worked adequately but the water diverter to shift from faucet to shower only diverted at about a 50% level. Annoying and a bit wasteful of water. Shower pressure was ok.
Clean, quiet end-of-building room Morning breakfast bar included in price. 24/7 desk. Good security. Good location near a variety of restaurants within easy walking distance.
Stayed in May 2024
Reviewed: 22 May 2024
Jerry
United StatesNot enough parking
Close to the freeway
Stayed in May 2024
Reviewed: 1 May 2024
Judy
United StatesThe room and other parts of the facility were clean and well-maintained. I booked a room with one bed + fold out sofa for my grandchild. It was a one bedroom suite with kitchen, fairly large and quite pleasant.
Stayed in April 2024
Reviewed: 30 April 2024
John
United StatesGood value for light breakfast
Stayed in April 2024
Reviewed: 4 April 2024
Mohammed
United Arab EmiratesThe smell of the room's location
Stayed in March 2024
Reviewed: 27 December 2023
Mary
United StatesThe water pressure in the shower could be stronger.
Super clean, the suite w kitchen- very comfortable and roomy. The restaurants within walking distance and only 4 minutes from our daughter. Thank you for the bath mat!!! The breakfast was great with variety every day.
Stayed in December 2023
Reviewed: 2 December 2023
Phil
United StatesThe meth heads smoking crack ... seriously!
Stayed in November 2023
Reviewed: 1 August 2023
Michael
United StatesI was right in front
Nice and quite
Stayed in July 2023
Reviewed: 15 July 2023
Bryce
United StatesPeople starting their Harley Davidson motorcycles at 5 AM and the non-designated parking. Also the breakfast was lacking some essentials as far as food and drink.
Stayed in June 2023
Reviewed: 8 July 2023
Paul
United StatesN/a
Staff
Stayed in July 2023
Reviewed: 20 June 2023
Mitendra
United Statesthe sheets and pillow covers for the pull ups bed were torn and looked very old. the pull up beds made so much noise.
great location spacious rooms clean rooms awesome breakfast
Stayed in June 2023
Reviewed: 23 May 2023
Susan
United Statesvery noisy can hear everything outside and going up and down the stairs
the pool
Stayed in May 2023
Reviewed: 26 April 2023
Don
United StatesThere was a chair in our room that looked like it was pulled in from being outside for a few years....it was bleached and just sorta, not up to par with a hotel, more like something you would see outfront of a college frat house. It wasnt torn or ripped but definitely aged.... It was just something that took away from the overall intial clean feeling we had about the place and stood out. Room 1621 -blue chair need front door.
Rooms seemed fine and roomy compared to what I expected. Decent amenities, staff was super nice and helpful.
Stayed in April 2023
Reviewed: 11 April 2023
Evan
United StatesWe are not typically picky about such things but the bed on the foldout sofa was *really* thin and uncomfortable, with the bars underneath pressing into our backs all night. Also, the foldouts do not come made up - we were handed a bag with sheets, pillows, etc., at check-in.
The room was spacious and clean. The breakfasts were surprisingly robust for "continental," with a couple hot items per day, including eggs, bacon, etc.
Stayed in April 2023
Reviewed: 19 March 2023
Carrie
United Stateswe were on the 3rd floor and the stairs and walkway were a little unstable. also our room wasn’t that clean and smelled like cat urine
location pool hot tub. the staff was very nice
Stayed in December 2022
Reviewed: 4 December 2022
Jaroslav
Czech RepublicEverything was well. My next stay will be be there
Stayed in November 2022
Reviewed: 17 October 2022
Therese
United Statesa little bit expensive
area, safe, clean, nice staff
Stayed in October 2022
Reviewed: 5 September 2022
Richard
United StatesBreakfast left something to be desired but that's due to covid not because the hotel. I also didn't like that the pool closed at 9:00 instead of 10:00 or 11:00 like most hotels as it felt like it was more of a thing to look at considering checking is at 4:00. Also would have liked it earlier check in then 4:00.
I love that the facilities were clean the rooms were Giant and there's a pool on site but it does close at 9:00 so get there early if you plan to swim. Staff was pleasant. Wonderful bed wonderful room great stay.
Stayed in September 2022
Reviewed: 26 August 2022
Chumpteezyla
United StatesIt was 3 floors up with no elevator
Friendly staff. It was like a little apartment.
Stayed in August 2022
Reviewed: 19 August 2022
Alyssa
United StatesI wish the air conditioner would’ve travelled throughout better
The property was really nice, I loved that it was pet friendly.
Stayed in July 2022
Reviewed: 25 July 2022
Jim
United StatesLimited choices - much prefer the Embassy Suite style breakfast.
Staff very helpful. We were the only table that dined in - everyone else took meals back to their room.
Stayed in July 2022
Reviewed: 21 July 2022
Hoda
Egyptthere are some insects in the bathroom and I found a dead cockroach under the sink outside the toilet.
the rooms are clean spacious have all what we need. the staff are very nice and helpful. breakfast is limited yet fresh .
Stayed in July 2022
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