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Reviews of Sonesta ES Suites Allentown Bethlehem Airport This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2180 Motel Drive, Allentown, PA 18018, United States of America

#18 of 29 hotels in Allentown

Guests' Choice

Review Score

Based on 274 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.5

  • Location

    8.2

  • Facilities

    7.4

  • Staff

    8.0

  • Value for money

    7.3

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 10, 2024

    6.0
    To much money for an old look and feel
    • Leisure trip
    • Couple
    • Studio Suite Queen
    • Stayed 3 nights
    • Submitted from a mobile device

    It looked outdated

    Near the events and parks

    Stayed in May 2024

  • Reviewed: May 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One Bedroom Suite Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff

    The comfortability

    Stayed in May 2024

  • Reviewed: March 16, 2024

    6.0
    Amenities
    • Family with young children
    • One Bedroom Suite Queen
    • Stayed 1 night
    • Submitted from a mobile device

    There are suppose to be pots and dishes and silverware in the room ...there was 1 small pot no plates no glasses no extra toilet paper or paper towels these items are the most important essentials to the room

    I like the kitchen this is why people get these rooms at least I like rooms with kitchens

    Stayed in March 2024

  • Reviewed: March 5, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One Bedroom Suite Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    Clean towels was a hassle to get. Also no coffee machine in the room we had. Iron without iron board. Needs a little more improvement on the rooms. Overall I would stay here again if they make some adjustments

    Location and the clean atmosphere.

    Stayed in March 2024

  • Reviewed: March 3, 2024

    6.0
    Not a pleasant experience I was my birthday thst was my gift and if NEVER HAPPENED I WAS VERY DISSAPOINTED!
    • Leisure trip
    • Couple
    • One Bedroom Suite Queen
    • Stayed 1 night
    • Submitted from a mobile device

    Never stayed when I got there they asked for $250 deposit we were unable to stay at this property? According to your webpage it was only $95

    The property was good but your website failed to inform us about the $250 deposite to be paid at the property for security ! Hence we were unable to stay it was my birthday gift I was VERY DISSAPOINTED

    Stayed in February 2024

  • Reviewed: February 5, 2024

    7.0
    Good
    • Family with young children
    • Studio Suite Queen
    • Stayed 3 nights
    • Submitted from a mobile device

    The pull-out bed had blood stains on it and there were no extra blankets or sheets for them anyway. When we asked for a new set of sheets they had to wash the ones we had and we had to wait till they were done. Not one cleaning person came to our room with towels or just to check up on us.

    Breakfast every morning was great and the lady that checked us in was so friendly. Plus they are pet friendly which was great! The room was very big and roomy. Almost like a small studio apartment. Minus an oven.

    Stayed in February 2024

  • Reviewed: December 24, 2023

    6.0
    My stay was good , front desk and staff were very pleasant and helpful.
    • Business trip
    • Solo traveler
    • Studio Suite Queen
    • Stayed 4 nights
    • Submitted from a mobile device

    Hallways were not kept clean

    Location

    Stayed in November 2023

  • Reviewed: December 20, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Studio Suite Queen
    • Stayed 1 night
    • Submitted from a mobile device

    They say breakfast is included. When I got there , they say because staff is only vacation they are not going to provide breakfast. They don’t even offer a bottle of water as a compensation

    It’s clean

    Stayed in November 2023

  • Reviewed: December 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Studio Suite Queen
    • Stayed 1 night
    • Submitted from a mobile device

    Need blankets on the beds

    Located close to activities

    Stayed in December 2023

  • Reviewed: December 10, 2023

    7.0
    All in all not the worst but far from the best.
    • Leisure trip
    • Couple
    • Studio Suite Queen
    • Stayed 1 night

    Did not like $5.00 a day parking charge(this is just a money grab) and the $250.00 deposit for room damage. Both I and my wife are 70 years old and just needed a place to stay-what damage are we going to do. The place seems a bit old and could definitely use an upgrading.

    Location was good with easy access and nearby shopping and restaurants.

    Stayed in December 2023

  • Reviewed: December 4, 2023

    6.0
    good overall
    • Leisure trip
    • Group
    • Studio Suite Queen
    • Stayed 1 night

    parking charge

    Good rooms

    Stayed in November 2023

  • Reviewed: November 29, 2023

    8.0
    Just a quick overnight stay.
    • Leisure trip
    • Couple
    • Studio Suite Queen
    • Stayed 1 night
    • Submitted from a mobile device

    People hanging out in the stairwell. Would not move.

    Spacious rooms!!

    Stayed in October 2023

  • Reviewed: November 26, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Studio Suite Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    The sheets and pillow cases were dirty Neighbors were playing loud music and partying late hours of the night

    Stayed in November 2023

  • Reviewed: November 9, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio Suite Queen
    • Stayed 1 night
    • Submitted from a mobile device

    Our room at check in (6pm), in which check in is at 4pm. Was completely dirty, i mean dishes in sink, trash, etc. Complained, staff ugraded me on the spot no hesitation

    Front desk personnel, took care of us when the problem with our room arose. He squared everything away with no hassle . Upgraded us to a ajoining room due to my complaint.

    Stayed in November 2023

  • Reviewed: November 6, 2023

    8.0
    It was a good stay
    • Leisure trip
    • Group
    • Studio Suite Queen
    • Stayed 1 night
    • Submitted from a mobile device

    Sofa bed was very uncomfortable

    Good location. Bed was comfortable

    Stayed in November 2023

  • Reviewed: November 2, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One Bedroom Suite Queen
    • Stayed 1 night
    • Submitted from a mobile device

    Decor was a little outdated and sofa bed in our room was broken. Clearly hadn't been inspected in a LONG time. We didnt Notice until 1am when trying to go to sleep. Staff offered a different room but at that point kids were sound asleep in bedroom and didn't want to wake them up

    Staff were 👏 amazing and welcoming. Tried their best to be helpful in whatever way possible.

    Stayed in October 2023

  • Reviewed: October 15, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio Suite Queen
    • Stayed 4 nights
    • Submitted from a mobile device

    I needed to switch my room due to being by the exit so I couldn't sleep and they didn't have dishes to really cook on the stove. I had a pot only no pan to cook dinner.

    The breakfast they served, location was great

    Stayed in September 2023

  • Reviewed: September 24, 2023

    7.0
    Decent stay on a budget, but not luxury.
    • Leisure trip
    • Family with young children
    • Studio Suite Queen
    • Stayed 1 night
    • Submitted from a mobile device

    Our bathroom was not very clean, there was mildew and a leak in the shower. The bed was very hard, blankets were very thin. There was no extra bedding, we had to use our own for the pull out couch.

    The property is well maintained outside, the common spaces are clean but well worn. Breakfast was simple but tasty, nothing insane. Our room had plenty of space for the three of us. Full sized refrigerator was very nice, kitchen area was stocked with everything that you would need for a longer stay.

    Stayed in September 2023

  • Reviewed: September 11, 2023

    8.0
    Large suite, great workspace, good location for near Allentown
    • Leisure trip
    • Solo traveler
    • Studio Suite Queen
    • Stayed 2 nights

    Remote was really odd for the TV. Keycards were unreliable for me but might be an anomaly.

    Nice sized room, fantastic breakfast. Nice little setup with basketball court, pool, some jenga. Close to shopping and food by car -- some can even be walked to from the hotel. Bed is company. TV / desk setup was great for doing some work. Accomodated a requested later checkout at noon which helped me out a ton.

    Stayed in August 2023

  • Reviewed: September 5, 2023

    8.0
    Comfortable!
    • Leisure trip
    • Family with young children
    • Studio Suite Queen
    • Stayed 4 nights
    • Submitted from a mobile device

    Good

    Good

    Stayed in September 2023

  • Reviewed: August 26, 2023

    7.0
    Comfterble
    • Leisure trip
    • Couple
    • Studio Suite Queen
    • Stayed 2 nights

    N/A

    The breakfast was very good and it was different every day. Most important for me was that it was neat n clean.

    Stayed in July 2023

  • Reviewed: August 14, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Two Bedroom Suite with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Charged for parking for an empty car park in the middle of nowhere Room was OK but a little tired Guests smoking outside main doors lots of cigarettes butts also lots of dogs mess on grass verges around block and somebody camping in parking lot also pool not available til 12 each day

    Liked the idea of 2 room suite, pool was nice

    Stayed in August 2023

  • Reviewed: August 6, 2023

    7.0
    Not perfect, but who is?
    • Leisure trip
    • Family with young children
    • One Bedroom Suite Queen
    • Stayed 35 nights
    • Submitted from a mobile device

    Inconsistently available kitchen supplies and appliances in different rooms. The pool hours - as we are "swimming at own risk" assuming liability, there should be no restrictions to pool access due to time of day or weather. During extended stay, I had to repeatedly ask for new bedding before it was provided.

    The pool was the best amenity. Water always looked and felt clean, rarely crowded with people, and super comfy chairs for sunbathing. The space and comfort of the 1bdr suite. The breakfast was actually good and offered many options.

    Stayed in July 2023

  • Reviewed: August 4, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Studio Suite Queen
    • Stayed 1 night
    • Submitted from a mobile device

    The bed wasn't very comfortable. They said it was a queen, but it looked like a full.

    The pool was clean and the breakfast was very good.

    Stayed in July 2023

Showing 1 - 25

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