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Reviews of Sonesta Bee Cave Austin Hill Country 3 stars

12525 Bee Cave Parkway, Bee Cave, TX 78738, United States

#1 of 1 hotels in Bee Cave

Guests' Choice

Review score

Based on 176 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.9

  • Facilities

    8.7

  • Staff

    9.0

  • Value for money

    7.8

  • Free WiFi

    7.2

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Showing 1 – 25

  • Reviewed: 6 July 2024

    8.0
    Pleasant, quiet stay in a well-tended hotel
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night

    Breakfast hours shouldn't be posted if no breakfast restaurant is available. I'm not sure if this hotel mentions that parking will incur a cost.

    I had an enjoyable overnight stay at this hotel. All the staff were pleasant and helpful. I asked for, and received, a very quiet room (341). The hotel, and specifically my room, was clean, well tended, and nicely appointed. My bed was very comfortable, and the pillows were just right -- not too hard and not too soft. The bathroom was spotless, with a spacious shower and fragrant toiletries. The T.V. worked without problems. Breakfast hours were posted, but no breakfast restaurant was open, only a Grab and Go snack room, which did offer hot drinks in the morning. (Note that many restaurants and a Whole Foods are only several blocks away.) I didn't use the pool or fitness room, so I can't comment on those facilities. Note that hotel parking is $20.00 per day. All in all, a pleasant, quiet stay, which is exactly what I wanted.

    Stayed in July 2024

  • Reviewed: 15 June 2024

    9.0
    Great place to stay, Nice interior, safe and secure, clean, comfy, great views
    • Leisure trip
    • Solo traveller
    • Deluxe King Room with Hill Country View
    • Stayed 1 night
    • Submitted via mobile

    Location was perfect for my visit with good food and shopping nearby. Underground parking and secure access to floors and rooms was safe and secure. Lovely views from the top floor restaurant and bar. Nice amenities.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    7.0
    Peaceful stay 35 minutes from Austin city centre.
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    There wasn’t a proper restaurant for breakfast. Just a Grab & Go facility with some fattening options.

    It was near the lovely Bee Cave Hill country Galleria which had restaurants , a supermarket & Amy’s Ice cream parlour. The bathroom was modern.

    Stayed in May 2024

  • Reviewed: 8 April 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    I’m an early riser so I wish the coffee shop opened before 7:00

    I love the location of this property, we were able to walk or take the free van to shopping and restaurants. The bar on the top floor of the hotel is nice and has a beautiful view.

    Stayed in March 2024

  • Reviewed: 4 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room with Tub - Mobility/Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    I had an issue with the hot water. When I arrived had no hot water due to boiler being reset. By the morning hot water was fine

    Stayed in February 2024

  • Reviewed: 24 November 2023

    7.0
    the hotel was nice, the lobby was very inviting
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights

    the room was very small, coffee in the lobby was $3.25 and it was not very good I thought the staff could have been a bit more friendly

    the location was great for our visit, the amenities were nice, the mattress was very comfortable. the galleria was steps away

    Stayed in November 2023

  • Reviewed: 4 November 2023

    7.0
    Okay stay for Bee Cave.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights

    A little disappointed at the quality of the room, the water leaked out of the shower door, some of the towels were dirty.

    The hotel staff were very helpful and friendly, the bed and pillows were very comfy - (slept so well!) and overall it was a quiet location. The pool looked nice, but unfortunately it was raining during our stay so we couldn't make use of it.

    Stayed in October 2023

  • Reviewed: 15 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Preferred Corner King Room
    • Stayed 2 nights

    High cost of second night

    Stayed in October 2023

  • Reviewed: 22 August 2023

    8.0
    A beautiful hotel in a great location, but we would not likely book there again.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The room could have been better for the price. There was a yellow spot on one of the white comforters on the bed. The shower handle was not working properly. It was very difficult to turn the shower off and on. It would have been nice to have a microwave in the room. When traveling with children, it’s not always feasible to go down to the lobby to use the microwave. The room was booked for 4 occupants. It was disappointing that there was only enough towels for 2 people in the room. We arrived late and had to call for more towels. We could never get the WiFi to work on our devices.

    Beautiful property and great location. The staff were all super friendly and all were smiling. The pool was really nice. We liked that there were complimentary pool towels. The complimentary breakfast on Sunday was absolutely delicious and a nice surprise.

    Stayed in August 2023

  • Reviewed: 30 June 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Only thing we did not like was the pillows.WAY to soft

    Stayed in June 2023

  • Reviewed: 30 May 2023

    9.0
    it was a short two day stay. we didn’t get to try the restaurant. will have to next time.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds with Tub - Mobility/Hearing Accessible
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    close to the shopping mall clean beds were comfortable

    Stayed in May 2023

  • Reviewed: 25 February 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast food was of poor quality.

    Stayed in February 2023

  • Reviewed: 10 December 2022

    9.0
    Clean, quiet property with responsive staff
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 3 nights

    The breakfast bar options in the popup kiosk in the lobby were disappointing. Free coffee was nice, but nothing looked appetizing and sort of reminded me of options at a local gas station. Would be better to just have items in the on site store and the coffee, not try to call it a breakfast. I felt sorry for the friendly staff member who was working in the kiosk. There was no where to sit and eat that I saw except the lobby couches or take back to the room.

    The location was convenient for the business I had in the area. Parking was convenient. I wish there were an EV charger other than Tesla, but found a ChargePoint point site within walking distance I could use. The "free" charger at the Whole Foods across the street was in terrible disrepair and apparently hasn't worked for months so staff needs to know not to recommend it to clients. The Galleria shopping area had several good dining options. I didn't check out the hotel restaurant. Also nice to have a close movie theater for an evening entertainment away from the hotel close enough to walk if desired (or a 2 minute drive with closer parking).

    Stayed in December 2022

  • Reviewed: 8 December 2022

    8.0
    Good overall; great staff; beautiful setting; clean hotel
    • Leisure trip
    • Group
    • Deluxe Queen Room with Two Queen Beds with Tub - Mobility/Hearing Accessible
    • Stayed 3 nights
    • Submitted via mobile

    The mattresses in my room were not comfortable because the head of the mattress sloped down. We had to get extra pillows to keep our heads up.

    Staff was helpful, friendly and responsive; every area was clean and smelled good; lobby and outside area was beautiful and quiet.

    Stayed in December 2022

  • Reviewed: 26 October 2022

    9.0
    friendly folks
    • Business trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    friendly staff

    Stayed in October 2022

  • Reviewed: 11 October 2022

    8.0
    I left a pair of slacks and two dress shirts. So I will be very pleased if they have them and I can retrieve same.
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    all good - location, staff, parking etc

    Stayed in October 2022

  • Reviewed: 8 October 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Price was a little high and the room could have been cleaner.

    Beautiful scenery nice setting away from the city.

    Stayed in September 2022

  • Reviewed: 19 August 2022

    9.0
    easy access to a lot of places
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    price was really high for a single night stay

    it was clean and bright

    Stayed in August 2022

  • Reviewed: 19 August 2022

    8.0
    Convenient location
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    Parking spaces were pretty small.

    Amenity (pool, gym) and bedding were very nice

    Stayed in August 2022

  • Reviewed: 4 August 2022

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 3 nights

    The gym was a bit sparse. Lots of machines that were unused, but very little in the way of weights.

    Stayed in August 2022

  • Reviewed: 6 July 2022

    8.0
    good hotel for bee caves
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    not much character, pool wasn’t heated nor good for swimming (end of April)

    good size room, roof top bar

    Stayed in April 2022

  • Reviewed: 21 June 2022

    8.0
    We had a great stay. The pool was nice, and we enjoyed drinks and dinner on the roof top restaurant.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights

    We had towels for one night, stayed for two, asked for more towels and never got any. The pool had umbrellas that didn't open.

    It was okay, could have had more variety.

    Stayed in June 2022

  • Reviewed: 11 June 2022

    8.0
    loved it
    • Business trip
    • Group
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    no breakfast included, high prices for little breakfast items like muffins etc

    clean, modern, super comfortable beds

    Stayed in May 2022

  • Reviewed: 6 June 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    could hear guests in next room through wall

    easy to move around property beds were very comfortable.

    Stayed in June 2022

Showing 1 – 25

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