Not much services and average cleanness especially in the little details but in general are ok

Location and value for money

Stayed in April 2024

my class reunion was held there that is why I choose the location. so it was perfect for my needs.

Stayed in October 2023

Noisy air conditioning

Great location. Overall well maintained

Stayed in August 2023

HVAC unit in room was noisy

Great location. Overall clean and well maintained. Breakfast in restaurant was very good, reasonably priced

Stayed in July 2023

The locks on the door. Didn't seem safe enough for me.

Breakfast was very delicious.

Stayed in June 2023

No complaints

Extremely friendly and supportive staff. Great restaurant & clean rooms.

Stayed in April 2023

I would have loved for room service to be active at the time of my stay.

The staff is fantastic. Professional, knowledgeable, and committed to providing a safe, positive experience.

Stayed in June 2022

Didn't get a chance to try the restaurant - it was closed when we arrived at 7:30pm. Room rates were a little higher than I'd have expected.

The property was clean (if a bit dated), and the courtyard was delightful. The staff was very helpful and friendly.

Stayed in April 2022

the hotel is fine, but can have some modernisation in the rooms. airconditioning can make some noice.

location is in a nice quiet area, close to good shopping mall (with good restaurants). breakfast is not a counter with plastic plate and bad food, but ordered by menu cart and fresh prepaired. internet connection is good and for free.

Stayed in March 2022

I would have enjoyed a few more amenities, i.e. a spa, hot tub and ways to cool/heat food in the room. Those things aside; we would definitely stay here again. Our next visit will see us bringing a cooler full of snacks & drinks with us. ;)

Our room was nice and clean. The food in the restaurant was outstanding. The service in the restaurant; while limited, was attentive and very pleasant. All of the staff throughout the property were kind and helpful. The amenities that were available, were lovely and appreciated. The hotel graciously offered a late check-out, which made having to be there until 4:30 pm much more comfortable than it could have been.

Stayed in November 2021

Nothing.

There was a loud family on the same floor and I called the front desk and they handled it immediately.

Stayed in March 2024

They didn't offer water in the room. Usually, one bottle is complimentary. Didn't change the towels in the bathroom or make the room. When I asked at the front desk for help, they were pretty rude.

loved the location

Stayed in November 2023

None :-)

Cleanliness of room and hotel. Staff was friendly and helpful. Restaurant food was excellent and loved the coffee. Definitely would stay again.

Stayed in August 2023

Excellent location, just in front of the mall, nice beds.

Stayed in August 2023

Very dated.

Location.

Stayed in June 2023

no microwave

clean

Stayed in February 2023

the customer service is amazing. Dave and Stefanie are always so welcoming and ready to help.

Stayed in January 2023

location

Stayed in June 2022

The room's furniture was outdated for the price

Stayed in January 2022

Price

Good breakfast.

Stayed in December 2021

Everything. The tower where my reservation was, is not clean. Mind you I got there at 10:30 pm. I was “upgraded” to executive room… nothing was in there. Example: 2 keurig coffee pod and that was it. Second day you had to go down to the reception to get more. No breakfast, no cleaning the room daily. No microwave in room. To finish it up there was a big bug in the bathroom.

There is nothing to like

Stayed in October 2021

Nothing

Breakfast very good! White table cloths and napkins.

Stayed in July 2021

The restaurant was understaffed. We waited 15 minutes to get seated. There was one server and a drink server. There were tables available but the server had to seat guests serve and bus tables. We then waited 20 minutes to get coffee. Once our order was taken 20 minutes after the coffee our breakfast came out at a reasonable time. Horrible experience!

Convenient location

Stayed in August 2023

I had nightmares All night..After finding Spider eggs/webs all under desk. They had a housekeeper come vacuum which she said she did, barely got 1 web!! Nasty! I had to grab them all with a napkin and throw it all outside! This All happened as I brought food in to eat due to restaurant being closed. My handicap mother came to visit and there's also not a handicap button on front doors on the Only entrance\exit. After midnight there were a few males in hallway yelling at each other slammed doors. Then again at 2:30 a.m! I didn't sleep well at all.

Front desk gave us breakfast comp coupons/ after they told me it could have been included in stay if I would have called and book room with them, Not booking.com😌 A night away to visit my mother for 1st time in a yr due to covid didn't go well. Manager should have gave me a Full Refund! Instead offered a $40 off Unbelievable. she Finally did a $76 refund! I'll be contacting corporate today!

Stayed in August 2021