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  5. Reviews of Sonesta Simply Suites Jersey City

Reviews of Sonesta Simply Suites Jersey City 3 stars

21 Second Street, Jersey City, NJ 07302, United States

#5 of 17 hotels in Jersey City

Guests' Choice

Review score

Based on 651 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    9.0

  • Facilities

    8.2

  • Staff

    8.9

  • Value for money

    8.0

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 16 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Studio Suite Mobil Access Tub Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Unfortunatley, hot water was not working during our stay

    Clean & comfortable hotel, close to transit and nice views

    Stayed in September 2024

  • Reviewed: 26 August 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • One-Bedroom Suite
    • Stayed 5 nights
    • Submitted via mobile

    Very nice crew at the reception👍

    Stayed in August 2024

  • Reviewed: 20 August 2024

    9.0
    Nice experience of stay.
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite
    • Stayed 5 nights

    I like the location, very convenient to public transport. The room is spacious and view is good. There is a kitchen with all the pots and plates you need for cooking.

    Stayed in August 2024

  • Reviewed: 17 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite
    • Stayed 5 nights
    • Submitted via mobile

    Nothing.

    Location and rooms with kitchen and great views.

    Stayed in August 2024

  • Reviewed: 15 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio Queen Suite
    • Stayed 4 nights
    • Submitted via mobile

    Room was too humid. Towels would not dry

    Proximity to everything

    Stayed in August 2024

  • Reviewed: 5 August 2024

    7.0
    Good
    • Couple
    • Studio Suite - King
    • Stayed 2 nights
    • Submitted via mobile

    That housekeeping never came to clean my room

    I loved the bed and the kitchen came in handy.

    Stayed in August 2024

  • Reviewed: 5 August 2024

    9.0
    I love everything about this hotel except they need to work on the water pressure it’s an ongoing problem.
    • Business trip
    • Couple
    • One-Bedroom Queen Suite
    • Stayed 3 nights
    • Submitted via mobile

    Water pressure is ver low unable to enjoy a shower day or night

    Everything

    Stayed in August 2024

  • Reviewed: 4 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite
    • Stayed 5 nights

    I wanted to say that the ceilings in the apartment are low. But then I learnt that this is the usual situation in America. No other disadvantages.

    This is an aparthotel. We (3 persons) lived in a spacious one-bedroom apartment. With kitchen (but without washing machine). The finishing of the apartment was nice, though not luxurious. The hotel and the apartment are newly renovated. As in most aparthotels, there is no room cleaning by the staff. However, we could always change the towels. The location is good. Modern and nice area of New Jersey. Easy access to Manhatten by metro. A big supermarket is nearby.

    Stayed in July 2024

  • Reviewed: 29 July 2024

    8.0
    Will come back next time
    • Leisure trip
    • Group
    • One-Bedroom Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    N/a

    Location

    Stayed in July 2024

  • Reviewed: 22 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One Bedroom Suite Partial Harbor View
    • Stayed 1 night
    • Submitted via mobile

    Check-in process was a bit long.

    Lovely suite that worked well for our family of 4.

    Stayed in July 2024

  • Reviewed: 12 July 2024

    9.0
    Liked everything. Price was a little high bc it was just before the 4th but we didn’t stay for the 4th so I think it sho
    • Leisure trip
    • Family with young children
    • Studio Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    I liked it.

    Great location to light rail and subway.

    Stayed in July 2024

  • Reviewed: 21 June 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • One Bedroom Suite NYC View
    • Stayed 6 nights

    Very expensive !!!! If we ll go next time, maybe possibility to have a sofa one person bed more ?

    The personal was very kind. Great People. We were like at home..

    Stayed in May 2024

  • Reviewed: 21 June 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One Bedroom Suite NYC View
    • Stayed 3 nights

    The room was dirty and there was not bedding for the child, they changed one but next one was a little better. Too expensive parking.

    Near the subway.

    Stayed in June 2024

  • Reviewed: 19 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    I stayed here many times before, but I am disappointed to see the price going up significantly over the past 1-2 years.

    Location. Proximity to NYC and Path stations

    Stayed in June 2024

  • Reviewed: 13 June 2024

    9.0
    Great location
    • Business trip
    • Solo traveller
    • Studio Suite - King
    • Stayed 5 nights
    • Submitted via mobile

    Noisy air-conditioning.

    Excellent location, helpful staff.

    Stayed in June 2024

  • Reviewed: 7 June 2024

    9.0
    We enjoyed our stay - great location
    • Leisure trip
    • Couple
    • Studio - King - NYC View
    • Stayed 4 nights

    Booked the full view room of river but it was only a partial view. Toilet was running - handyman came to fix it but it started again unfortunately

    Staff was very friendly. Great location and felt safe in the area. Bed was very comfortable

    Stayed in June 2024

  • Reviewed: 27 May 2024

    9.0
    Large apartment style room, easy paid parking, short travel distance from Manhattan
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    When visiting NYC, you have to consider some extra travel time to walk to a PATH station and ride the train under the Hudson. Only thing I would like the property would have is free coffee and hot water in the lobby.

    The room we had was more like a small apartment. Spacious, separate bedroom, kitchen with large kitchen table, and a comfortable sleeping sofa. Since we arrived by car, the convenience of a (paid) secure parking lot outweigh the short extra travel time to Manhattan. The nearby mall, several coffee places and beer garden were convenient extras. Definitely would pick again if travel to NYC by car.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    7.0
    Good
    • Leisure trip
    • Group
    • One-Bedroom Queen Suite
    • Stayed 5 nights
    • Submitted via mobile

    The receptionist lady that was there during the night wasn’t the most hospitable. She’d make us wait for her at the reception for 20-30 mins because she had “other work” to do. I think that that’s unacceptable. Customers should come first. We are paying money to stay there. Besides that lady, the rest of the staff were great. The utensil provided weren’t enough. No pots and pans were provided which can be inconvenient. Overall, great place! Location was perfect.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Great value for the money and nice/helpful staff.
    • Leisure trip
    • Couple
    • Studio Suite - King
    • Stayed 7 nights

    You could hear the tram really close during early hours in the morning. It was not super loud but might be a problem for a light sleeper. I have earplugs so not an big issue.

    Great location for a quick commute to Manhattan. You can take the Path train to WTC or midtown and connect with different subways. The room was spacious and the bed was comfy. Room was clean. They had laundry facilities to use for free (you only need to pay for detergent or bring your own).

    Stayed in May 2024

  • Reviewed: 16 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Studio Queen Suite
    • Stayed 17 nights
    • Submitted via mobile

    I didn't find any disadvantages.

    The hotel is renovated and very clean. Every room has an equipped kitchen. There are restaurants and supermarkets around.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    9.0
    Friendly and excellent value for money
    • Leisure trip
    • Group
    • One-Bedroom Queen Suite
    • Stayed 10 nights

    NA

    The convenient location and very helpful staff

    Stayed in May 2024

  • Reviewed: 9 May 2024

    8.0
    Nice place can be improved
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite
    • Stayed 7 nights
    • Submitted via mobile

    Not enough kitchen equipment (not enough table set..). Hopefully kitchen on demand help. But a check before customer check-in is expected in regard of the price we paid for a full equipped room. Several issue with toilet, the technician respond quickly. Wake up early morning due to customer on next room, wall are too thin or customer noisy? I will appreciate to have the bed on sofa done at our arrival, I don't know who like to do it when arriving late with kids?

    Easy to acces by path and safe place. Confortable room with a separate bedroom. Appréciable to have fresh, renew room. Laundry is practical.

    Stayed in April 2024

  • Reviewed: 5 May 2024

    9.0
    very good place, well comunicated for exploring Manhattan
    • Leisure trip
    • Group
    • One-Bedroom Queen Suite
    • Stayed 2 nights

    good location, friendly staff, well equipped suite, safe place, big parking

    Stayed in May 2024

  • Reviewed: 2 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One Bedroom Suite Partial Harbor View
    • Stayed 5 nights

    Not really much to complain, except perhaps the distance to the city, but that's a deliberate choice, and with the PATH nearby, it's at most a 30 min trip to the WTC site. Cleaning could be done more frequently. In one week on site, we never had the room cleaned, although we got new towels when requested.

    The view to the Hudson river and Manhattan are great. There are a few restaurants in the proximity, all with breathtaking views to Manhattan and excellent choices for food and drinks, if a bit on the expensive side. The PATH subway system is only a 7 min walk, the tram is a 3 min walk from the hotel. The room is reasonably sized and it wasn't noisy. Very nicely, the final invoice did not include the night we didn't spend there due to the airline getting us there a day later. Our reservation was kept by the hotel and eventually the bill reduced. Thank you.

    Stayed in March 2024

Showing 1 – 25

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