1 Pico Boulevard, Santa Monica, Los Angeles, CA 90405, United States
#12 of 392 hotels in Los Angeles
Guests' ChoiceBased on 321 hotel reviews
9.1Cleanliness
9.5
Comfort
9.6
Location
9.7
Facilities
9.2
Staff
9.4
Value for money
7.7
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End of dialog contentReviewed: 27 September 2024
Cindy
South AfricaNothing
Location and style
Stayed in September 2024
Reviewed: 13 September 2024
Mohammad
Saudi ArabiaThe access to the beach is not as easy as it should be. The hotel is pricy
The staff are so nice and helpful
Stayed in September 2024
Reviewed: 9 September 2024
Anthony
United KingdomNothing
Location , facilities , ambiance - very luxurious but in an unstuffy way .
Stayed in September 2024
Reviewed: 8 September 2024
Pamela
United StatesNone
Clean, comfortable, excellent services!
Stayed in September 2024
Reviewed: 1 September 2024
Aubrey
AustraliaExcellent location, outstanding service.
Stayed in August 2024
Reviewed: 28 August 2024
Martina
Germanyview of the room - impression of being in the basement
great location , great services ( driver / bikes/ yoga/ welcome drinks ), great overall feeling of summery , sunny, comfy place
Stayed in August 2024
Reviewed: 10 August 2024
Christan
United StatesI loved everything... It was a phenomenal experience from the staff to the location to the room... would go back anytime. Incredible hotel.
Stayed in June 2024
Reviewed: 7 August 2024
Abdulla
United Arab EmiratesThe two elevator systems
Great decoration
Stayed in July 2024
Reviewed: 6 August 2024
Susan
United KingdomLocation was excellent. staff lovely, knew us by name around the pool which was a nice touch. Would definitely recommend. Thanks Shutters, we had a lovely time!
Stayed in August 2024
Reviewed: 28 July 2024
Jack
United KingdomLocation, Staff, Facilities, relaxed atmosphere.
Stayed in July 2024
Reviewed: 25 July 2024
Lisa
United KingdomIt was all fabulous
Lovely setting , rooms high quality, attentive staff, great pool
Stayed in July 2024
Reviewed: 22 July 2024
Haekyong
United StatesNothing
Very beautiful
Stayed in July 2024
Reviewed: 27 June 2024
Korkut
TurkeyI cannot think of any
location,beach, services , cleanliness
Stayed in June 2024
Reviewed: 15 June 2024
Marjie
United StatesNoise level from the street and adjoining rooms.
Charming hotel. The staff are very accommodating and very friendly. The turn down service was great. Piano bar with fireplaces in the lobby gave a romantic and cozy vibe. We loved the beautiful pool area.
Stayed in June 2024
Reviewed: 3 June 2024
Kirk
United StatesNot a great room service menu.
Location, rooms, layout, and staff.
Stayed in May 2024
Reviewed: 27 May 2024
Robert
United KingdomThe passage way and stairs from level 5 to level three could be better. A few cobwebs around and could do with a bit of paint to smarten it up.
The ambiance of the hotel. The friendliness of the staff and the location. Loved the swimming pool area.
Stayed in May 2024
Reviewed: 26 May 2024
Sarah
United KingdomNothing
This is great for everything, yes it costs extra but it is extra …..
Stayed in May 2024
Reviewed: 17 May 2024
Samual
United KingdomThe price
Everything, it was amazing!
Stayed in May 2024
Reviewed: 7 May 2024
Bill
United StatesRoom service menu selections. Having to use my phone to see any kind of menu was a pain (especially with the pop-ups)., but even then the selections were very limited. Thermostat did not work until the morning we checked out.
Beach Front with a rustic atmosphere-escape the day-to-day hustle & bustle. Staff very attentive & helpful. Valet parking was great! Room was perfect with ocean view; easy walk to shops & restaurants. Check-in was a breeze...Oh yaeh, the margaritas were the best!!!
Stayed in May 2024
Reviewed: 1 February 2024
Gazell
United StatesThe customer service was out of this world! every staff member was exceptional and made us life long customers at Shutters.
Stayed in January 2024
Reviewed: 12 January 2024
Romain
United StatesWish they had fresh squeezed juice
Loved everything!
Stayed in January 2024
Reviewed: 11 December 2023
Aldrovandi
ItalyPrice was very high for the room, the parking was not included and in LA valet is a must.
Beautiful property, great location and wonderful rooms.
Stayed in November 2023
Reviewed: 10 December 2023
Ellen
United StatesNothing
The design of the hotel is beautiful and is beachy and classic Santa Monica, right on the beach.
Stayed in November 2023
Reviewed: 26 November 2023
Caroline
United KingdomNot that keen on the inside area of breakfast space
By the beach and yoga
Stayed in October 2023
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