2255 Kalakaua Avenue, Waikiki, Honolulu, HI 96815, United States of America
#24 of 324 hotels in Honolulu
Guests' ChoiceBased on 1417 hotel reviews
8.6Cleanliness
8.9
Comfort
9.0
Location
9.7
Facilities
8.7
Staff
8.8
Value for money
7.6
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End of dialog contentReviewed: September 25, 2024
Mirete
AustraliaNothing at all
It was super clean and central !! The service was really good. The infinity pool with the view was breathtaking
Stayed in September 2024
Reviewed: September 22, 2024
John
United KingdomNothing wrong with the hotel. First time in Honolulu and would definitely go back and stay at this hotel, food and service brilliant
Beautiful and location was fantastic
Stayed in September 2024
Reviewed: September 20, 2024
Jessica
Hong KongThe room was very clean and nice. Housekeeping was excellent.
Stayed in August 2024
Reviewed: September 16, 2024
Alta
New ZealandI am a Bonvoy member but could not get my points for this booking
Best location in Honolulu
Stayed in September 2024
Reviewed: September 15, 2024
Ismailbasa
GreeceThey charge you twice. They draw the first payment for your whole stay and then they put an authorization hold of the same amount of money till your check out. They did not mention this while we were checking in they told us the only payment will be the total cost of your stay. I think you should inform your customers advance so that they can arrange their finances.
1st class welcoming! Great staff! They were all kind. The renovated room was quite big enough for us to take our own spaces. The furniture were clean and modern. The bed was ultra comfortable. Definitely consider Sheraton if you are planning to visit Hawaii. The location was everything btw. It does really impact your holiday in a very good way. Thank you guys!
Stayed in September 2024
Reviewed: September 7, 2024
Sydnie
United States of AmericaExpensive. You pay a lot for location, plus resort fees, excise tax, and a couple other taxes and fees on top of the room rate.
We came here last minute after our last hotel disappointed, and were so impressed with Sheraton! It was so clean, comfortable, and our partial ocean view was lovely to watch the sunset and see much of Waikiki. Close to anything in Waikiki, nice beach with glowing blue water, and lots of shops on the premises. We loved the balcony, the bed was comfortable, and the room was huge. Would absolutely stay here again if we can get a good deal! There was a 3-day employee strike going on for many hotels in the area, so I hope the union and staff are able to work something out.
Stayed in September 2024
Reviewed: August 29, 2024
Ana
United States of AmericaService, cleanliness, restaurants, location, free activities
Stayed in August 2024
Reviewed: August 29, 2024
Tadege
United States of AmericaIt is the best location the best service and nice ocean views. Breakfast also delicious.
Stayed in August 2024
Reviewed: August 25, 2024
Patricia
New ZealandNothing
Fantastic breakfast, staff amazing,
Stayed in August 2024
Reviewed: August 15, 2024
Monika
PolandIt’s a huuuge hotel. There are 10 lifts servicing like 30 levels which describes the size well. Common areas are typically crowded. Forget about relaxing time at one of their pools as these are packed with hundreds of people and kids.
Prime Waikiki location. Staff is extremely kind and efficient. They react instantly to your requests. Spacious renovated room is at the v. good expected quality. Drinking water available. Convenient parking ($55+tax per 24h). Various late checkout options, even till 9pm. Perfect food and coffee available outside hotel in 1-3 mins walking distance. Don’t even waste your time and appetite on hotel food for any meal. Instead go to Island Vintage Coffee
Stayed in August 2024
Reviewed: August 13, 2024
Melissa
United States of AmericaVery crowded
Convenience, close to restaurants & shops
Stayed in August 2024
Reviewed: August 11, 2024
Anthony
AustraliaNothing negative to report. A great place to stay. I hope to return.
Genuinely caring and flexible reception staff. I told them that I had been pickpocketed in Las Vegas and did not have a credit card to check in. They allowed me to pay in cash up front. This was such a relief after Marriott Beverly Hills refused to allow me to check in without a physical card. They were so mean spirited. Other things I loved about Sheraton Waikiki were: its central / beach front location, handy tour desk and shops, inviting lobby, infinity and "normal" pool, grounds with a tropical feel, lovely ocean view from our room, bright and well-appointed rooms.
Stayed in July 2024
Reviewed: August 9, 2024
Stella
United States of AmericaSwimming pool
Stayed in August 2024
Reviewed: August 8, 2024
Gian
United States of AmericaThe rudeness of one of the towels attendant
The cleanest of the room
Stayed in July 2024
Reviewed: August 7, 2024
Marina
JapanThis time clean service forgot to clean my room 2 times ! …
In front of the beach and kids pool
Stayed in August 2024
Reviewed: August 4, 2024
Sanford
United States of Americatourist crazy
location
Stayed in July 2024
Reviewed: August 1, 2024
Lynda
United States of AmericaWould have liked more dining options in the hotel.
It was a perfect location right on the beach and very close to great restaurants and shops.
Stayed in June 2024
Reviewed: July 31, 2024
James
United States of AmericaThe pool and the food
Stayed in July 2024
Reviewed: July 30, 2024
Gerard62
AustraliaRoom size, it was a bit pokey!!
Great location, great staff, close to the city.
Stayed in July 2024
Reviewed: July 27, 2024
Sally
New ZealandBreakfast restaurant was overly expensive and very poor value for money, however we found the takeaway cafe bar with cabinet food better
Excellent location in the middle of Waikiki, waterfront beach access and superb adult pool area. We could always get a lounger. Bed was super comfy and view from our room terrific
Stayed in July 2024
Reviewed: July 26, 2024
Mike
United States of AmericaEverything
Stayed in July 2024
Reviewed: July 26, 2024
Shekita
United States of AmericaNot a microwave on each floor and sorta pricey!
Staff very friendly, great location and rooms were super clean!!!
Stayed in July 2024
Reviewed: July 24, 2024
Dimitri
AustraliaLocation is excellent. Facilities are top class (albeit busy), views from ocean-front rooms are spectacular
Stayed in July 2024
Reviewed: July 23, 2024
Bela
United States of AmericaView of the ocean
Stayed in May 2024
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