8800 Vistana Centre Drive, Lake Buena Vista, Orlando, FL 32821, United States
#69 of 391 hotels in Orlando
Guests' ChoiceBased on 1325 hotel reviews
8.8Cleanliness
9.0
Comfort
9.0
Location
9.3
Facilities
8.9
Staff
8.8
Value for money
8.7
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 June 2024
Coleen
United StatesStore prices
Location
Stayed in June 2024
Reviewed: 17 June 2024
Lydia
United StatesIt's not that I'm very picky, but it is my preference for mattresses to be extra firm.
Stayed in June 2024
Reviewed: 16 June 2024
Kirsten
United StatesNo complaints
The villa was beautiful, clean, and so comfortable
Stayed in June 2024
Reviewed: 12 June 2024
Roberto
United StatesFacilities were dated.
Great value and location.
Stayed in June 2024
Reviewed: 9 June 2024
Beata
United KingdomSmell of the mattress in guests room.
Size of the apartment facilities
Stayed in May 2024
Reviewed: 7 June 2024
Angelys
United StatesPools fort grandbabies, room was clean, spacious, beds comfortable
Stayed in June 2024
Reviewed: 6 June 2024
Ashley
United StatesThe prices in the market were very high. Other than that, everything was perfect!
The condo was extremely clean and well maintained. The property grounds were beautiful and I loved our view of the lake. We saw lots of wildlife. We loved the options for pools, restaurants and it was all walking distance. The location was perfect for Disney, etc. The location was close to grocery stores and other shops.
Stayed in June 2024
Reviewed: 5 June 2024
Joanna
United Statesthe food at the castaway bar was horrible. we had the tacos.
everything. it was beautiful on the inside and on the outside. staff was extremely friendly and helpful
Stayed in May 2024
Reviewed: 3 June 2024
Gonzalo
GermanyNothing
Super comfortable appartments. Great location and easy access to go to all parks. Kitchen super complete, fully equiped. Comfortable beds.
Stayed in May 2024
Reviewed: 3 June 2024
Ariane
United StatesThe villas don’t have smart tvs. I think if cable isn’t an option allowing guests to use their own logins would be helpful
Very clean and friendly
Stayed in June 2024
Reviewed: 1 June 2024
Andrea
United StatesN/A
The grounds were an excellent condition and the villa we stayed in was impeccably, clean and fully stocked with everything that you could need just like if you were going to an Airbnb
Stayed in May 2024
Reviewed: 1 June 2024
Maehul
United KingdomGood location for Disney. Very spacious. Clean.
Stayed in April 2024
Reviewed: 31 May 2024
Sarah
United KingdomStaff at check in weren't particularly friendly and our accommodation wasn't ready on arrival either.
Fabulous facilities, nice apartment, close to the disney parks which was great, nice pool area and shop.
Stayed in April 2024
Reviewed: 31 May 2024
Donious
Sint MaartenLocation and comfort
Stayed in May 2024
Reviewed: 29 May 2024
Daniel
Brazilno comments
This was the first time that we stayed at a Villas type, and it was fantastic! Specially when you are a planing to stay for more than a week. It really makes you feel you are at home. The structure and all the coveniences that were provided were perfect.
Stayed in May 2024
Reviewed: 27 May 2024
Amanda
United StatesI wish the kitchen was stocked a little better - no liquid measuring cups or pizza cutter.
The 2BR villa was perfect for our family of 6. We value having lots of space, a full kitchen and a washer and dryer. The unit was updated, clean and had most of what we needed. Pools and playgrounds were perfect for the whole family!
Stayed in May 2024
Reviewed: 25 May 2024
Kenneth
United StatesCheck out at 10AM is too early. Also, there was only one luggage cart. I"m 73 years old and had to make many trips to carry out our luggage.
Check in was fast and easy. Lovely agent, very positive and caring. My good friends from my hometown are owners and come to your facility this week every year.
Stayed in May 2024
Reviewed: 25 May 2024
Luis
United StatesNothing. All good.
The townhouse was clean and very spacious. It had everything we needed and was in a very quiet location. The area is fantastic for getting to the parks and surrounded by restaurants and stores. I would recommend this spot and would stay here again. :)
Stayed in May 2024
Reviewed: 25 May 2024
Amandeep
IndiaService
Good
Stayed in May 2024
Reviewed: 24 May 2024
Marcio
BrazilReservation through Booking does not guarantee accessibility rooms, even though our reservation explicitly said so. We were lucky front desk staff were able to find a solution. Housekeeping in only every other day, which is not mentioned (at least I did not find it) in the property description on Booking.
Room is super spacious and fully equipped, really good for larger parties. Location is awesome, close to Disney.
Stayed in May 2024
Reviewed: 23 May 2024
Julieta
ArgentinaYou dont have late check out The check out is too early 10 am
Ubication is the best
Stayed in May 2024
Reviewed: 20 May 2024
Samantha
United StatesIt was confusing at first trying to find our place but we got used to the area and it became easier to find things.
We liked the different pools and splash pads for our toddler. I loved the fitness facility!
Stayed in May 2024
Reviewed: 19 May 2024
Stacy
United StatesThe only negative is the traffic near the resort.
We like trying different pools and various restaurants. Like that everything is onsite.
Stayed in May 2024
Reviewed: 15 May 2024
April
United StatesThere was a weird smell in our villa each time you came in the door. No one told us housekeeping would be coming during our stay.
The villa was updated and the beds were very comfortable. The staff was super friendly and check-in was easy. There are so many amenities you don’t need to leave the property.
Stayed in May 2024
Pravia, Spain
Poprad, Slovakia
Sanya, China
Mossel Bay, South Africa
Tlacotalpan, Mexico
Gaal, Austria
Shanghai, China
Jerusalem, Israel
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content