Should I ever land in NYC again, this would be the only hotel I would consider, purely for the views on Manhattan! You just can't get enough of it and every day/night brings you a different but equally stunning perspective, depending on sun/clouds etc. The hotel itself is well kept, with polite and helpful staff running it. It is 10 mins journey (to NYC) on the bus and the bus stop is just outside (bus tip: on the way to NYC you can get a ticket from the driver however on the way back, you have to have your ticket purchased before you board the bus, you will not be allowed otherwise, $4 per head-one way). We found that the buses were never on time but they run roughly every 15 mins. Our room (for 3) was spacious and had all we needed for our stay! There is an Italian restaurant on site, serving pizza. We had our first breakfast there too and it was ok. There is a big supermarket 5 mins walk. Overall a very pleasant stay.

Stayed in August 2024

The safe deposit was quite big compared to other hotels

The view

Stayed in September 2024

Hot drink selection poor, kettle would be better (we did ask for one), our room had no fridge some rooms did . We just asked for fresh milk from the bar

Breakfast great, but expensive. Ferry and bus right outside hotel for ease of getting into NY and Manhattan

Stayed in September 2024

The carpet in the room really needs a good clean , after walking around for 5-10 minutes in the room trying to organise out stuff , our white socks turned dark brown. That wasn’t very pleasant . Also no slippers to try and stay off the carpet.

Proximity and ease to get to Manhattan , but being far away from the unpleasantness of the same

Stayed in September 2024

There were no drinks in the cooler in my room.

Location Quietness

Stayed in August 2024

Housekeeping. No clean towels, empty shampoo bottles, no trash takeout.

Stayed in July 2024

unfortunately there is no free wifi.

The hotel is located in an amazing spot, rooms are spacious.

Stayed in August 2024

We’ve stayed there before and for the same amount of money, we got an exceptional room. It was amazing! This time our room was dingy, dark, broken lamps. Outdated. Disappointing.

Proximity to our family.

Stayed in August 2024

facility is bit old

Location, location, location

Stayed in August 2024

No free WIFI.

The breakfast brilliant, but too small restaurant if 20people want to eat at same time.

Stayed in August 2024

Poor housekeeping. Overall a good experience spoiled by three separate disappointing housekeeping/cleaning cases over a 4 night stay: (1) As we were leaving at around 11:30am I explicitly asked the housekeeping staff twice to please make up our room while they were working on other rooms nearby in the hall. They responded with a "yes" confirmation. However, when we arrived back it wasn't cleaned (I HAD placed the "Please make up our room" sign on the door knob as we left). (2) I left a large takeaway food box which had fish food leftovers on the trash bin in the morning before we left. When we got back at 2am late at night, the room had been otherwise made up, but the trash had been left there. Fish had been left there to smell. I had to go down to the reception in the middle of the night at 2:30am and ask where the closest trash container was on the street to dispose of it myself. (3) The next morning the cleaning staff woke us up by loudly knocking on our door at literally 8am, offering housekeeping. It's partially on me since I hadn't placed the "do not disturb" sign on our door knob in the middle of the night due to the distraction. But to be fair I also hadn't placed the "Please make up our room" sign either. The quality of cleaning work was also subpar. I politely gave most of this feedback to the reception staff during our stay. The other weird thing was no free wifi - it cost 10 USD per day if I'm not mistaken. I'd missed this when making the reservation.

Good location (bus stop 3min walk from the hotel takes you across the Hudson from Manhattan) and nice NJ coffee shops 15min walk away, spacious room with a nice view across Hudson and a very large comfy bed, decent hotel gym, good blackout curtains, nice, professional and courteous reception staff.

Stayed in June 2024

Everything

Room with a view of Manhattan, very peaceful and perfect for an amazing stay. Ideal place to enjoy an American breakfast. There are plenty of outdoor seating areas here. I would definitely recommend this place to anyone visiting New York. It's better than staying in Times Square.

Stayed in July 2024

Some of the small touches could have been improved. In particular, using the pool was a faff - the booking system was inefficient and there were no changing facilities near the pool, and you could see into the pool from the street meaning that changing poolside was an ordeal.

One of the most spectacular locations I have ever stayed in. Unbelievably convenient for both ferry and bus to Manhattan. Quiet, safe neighbourhood perfect for strolls along the Hudson. Good restaurants. Friendly staff. Good sized rooms.

Stayed in July 2024

I was allocated room at the 3rd floor although I paid for room with a view which could have been better on higher floors

Exceptional location

Stayed in July 2024

Location is great!

Stayed in June 2024

Quite dated but very comfortable

Location was great

Stayed in July 2024

Smell on halls from some kind of perfume. Breakfasts were without any vegetable.

Love the location and the views from the hotel room (as on official photos) and hotel surroundings. Lot of space, big bed, couch, table, 2 TVs. Clean.

Stayed in June 2024

We only had one wash cloth and our door wouldn't open for us.

Perfect location for visiting NY

Stayed in July 2024

The staff was not willing to help with questions about the transportation.

The view from the room was really nice. Everything was clean and they even had a microwave to heat your food in the lobby.

Stayed in May 2024

There are limited facilities nearby re shops etc. This didn’t really impact us though.

The room was big an space, beds and baby’s crib were comfy, view from the room of NYC was fab, lots of variety at breakfast, really helpful staff. Also right next to ferry stop which is much easier to get into NYC with a pushchair.

Stayed in May 2024

air conditioner too noisy

Stayed in June 2024

A bit dated hotel, not everythhing worked.

Good hotel well connected with NYC.

Stayed in May 2024

Our shower gel was empty. Informed the staff in thr morning when I left to replace it. Nothing was done when I was back. Went down to the lobby, they sent up a guy who brought something else. Had to go down again to have it finally fixed.

Close to the Lincoln tunnel. You can make it to Manhattan in 20-30 minutes (depending on the traffic, might be more). Nice view of Manhattan.

Stayed in June 2024

Close to the ferry! parking was easy and not too expensive, breakfast was great!, View in our room was awesome. The room was bigger than expected and comfortable. The staff was friendly.

Stayed in May 2024