711 South Hope Street, Downtown Los Angeles, Los Angeles, CA 90017, United States
#99 of 392 hotels in Los Angeles
Guests' ChoiceBased on 510 hotel reviews
8.2Cleanliness
8.8
Comfort
8.7
Location
8.6
Facilities
8.4
Staff
8.5
Value for money
7.7
Free WiFi
7.5
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End of dialog contentReviewed: 19 September 2024
Victoria
United StatesThe details the coffee, water area and lamp were dusty. There wasn’t a robe in my room and mentioned.
Location and kind customer service
Stayed in September 2024
Reviewed: 17 September 2024
Abdulaziz
Saudi ArabiaThe cleanliness of the room
The space and location
Stayed in September 2024
Reviewed: 12 September 2024
Faisal
Saudi ArabiaPricy parking per day
Room was wide and comfortable
Stayed in September 2024
Reviewed: 9 September 2024
Shanna
United StatesThe view wasn't great and softer towels and a robe to wear while I was there would have been nice. Minor details, though. I'll definitely be back.
The room was very clean and comfortable. The staff was friendly and hospitable. I felt safe as a solo traveler.
Stayed in September 2024
Reviewed: 4 September 2024
Jehan
United Arab EmiratesLack of staff at the restaurant, having to wait for a long time, Staff at the front desk and restaurant especially the migrant staff can be friendly, show respect and be courteous & polite to guests
Great Location and convenience to move around, the overall standard were good including the cleanliness, house keeping staff were excellent, they took time even to arrange the soft toys, little things that makes the difference
Stayed in August 2024
Reviewed: 3 September 2024
Hasan
United KingdomLocation is a bit far away than popular centers
Good hotel, great tooms, great employee
Stayed in September 2024
Reviewed: 16 August 2024
Perizad
AustraliaA 2 US dollar per day is added to your room whether you like it or not, forcing you to use the hotel facilities
Great location, clean
Stayed in August 2024
Reviewed: 15 August 2024
Bhushan
IndiaNo Buffet break fast - it was set in one of restaurant which is common for room guest and outsiders which I didn't like At check in I observed that check in experience was different with different staff. This needs to be fixed. Irrespective of Guest from own country or not Hotel Person (lady staff shall be courteous for every one) No own restaurants of hotel , though outside near by many options available
Nice rooms, Comfy beds, Good central location
Stayed in August 2024
Reviewed: 15 July 2024
Leonardo
AustriaOvercharged, excellent restaurant but very costly.
Location, clearness.
Stayed in July 2024
Reviewed: 5 July 2024
Angela
United StatesEverything was great. We have no complaints.
The location of the hotel was great. It was in close proximity to both restaurants and shopping. We were able to walk to a number of places.
Stayed in July 2024
Reviewed: 21 June 2024
Charles
GhanaI am not sure there is anything
It’s proximity to the shopping centers
Stayed in June 2024
Reviewed: 7 June 2024
Thomis
United KingdomDowntown LA - dirty and not entirely safe
Restaurant, bar, rooms, bed
Stayed in June 2024
Reviewed: 24 May 2024
S
United StatesI personally felt like cleanliness is always a hit or miss. Overall room cleanliness was a good 7/10 but there were some unknown stains near the headboard of the beds.
Loved the proximity of the hotel to other places such as Uniqlo and the Crypto Arena.
Stayed in May 2024
Reviewed: 10 May 2024
S
United StatesThe mini fridge was dirty upon arrival and the water pressure was very weak in our room this time.
Staff were friendly and helpful as always.
Stayed in April 2024
Reviewed: 30 April 2024
Reina
JapanNo landry, need to pay for wifi
Stayed in April 2024
Reviewed: 22 April 2024
Shanna
United StatesThe food was a bit underwhelming for the price, but the young woman who delivered the food was charming.
The staff was lovely and the location was excellent. Will definitely stay there again.
Stayed in April 2024
Reviewed: 17 April 2024
Lanette
United StatesLove the atmosphere
Stayed in April 2024
Reviewed: 22 February 2024
Vijay
United KingdomNothing
Nice location
Stayed in February 2024
Reviewed: 29 January 2024
Viet
United StatesCheck-in at 4 is too late. If someone flies into town in the morning, they have to wander for half a day before resting and collecting themselves. Also everyone I met was confused by the elevator system.
Great staff, great amenities, clean rooms.
Stayed in January 2024
Reviewed: 26 December 2023
Christopher
AustraliaNothing specific
Location Friendly staff Good restaurant
Stayed in December 2023
Reviewed: 14 December 2023
Habibulla
ThailandNothing
Location is very good
Stayed in December 2023
Reviewed: 10 December 2023
Yolanda
United StatesIt was not stated clearly that there is only valet parking. I was directed to the mall parking and had to carry my things a long distance to the hotel. After dropping my things off, I walked back to get my car and pulled it around to Sheraton valet.
The hotel lobby was beautiful. The rooms were easy to access. Great location. Room service was great.
Stayed in November 2023
Reviewed: 23 November 2023
Nagaratna
United Kingdomthe size of the shower, bit small, although the bathroom was big
Every thing was perfect
Stayed in November 2023
Reviewed: 28 October 2023
Kaushik
IndiaNA
Good spacious rooms Courteous staff
Stayed in October 2023
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