55 W Bay Dr, Erie, PA 16507-2201, United States
#6 of 43 hotels in Erie
Guests' ChoiceBased on 563 hotel reviews
8.3Cleanliness
8.7
Comfort
8.8
Location
9.4
Facilities
8.6
Staff
8.9
Value for money
7.5
Free WiFi
8.9
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End of dialog contentReviewed: 13 November 2024
Rob
United StatesNothing
Very modern interior
Stayed in October 2024
Reviewed: 13 November 2024
Jennifer
United StatesBring your own pillow - lumpy flat, non-supportive pillows.
Location and amenities are excellent.
Stayed in November 2024
Reviewed: 31 October 2024
Dawnie22
United StatesThe restaurant attached to the hotel was ok. Very pricey. Food was ok.
The views, close to town, fishing creeks. No complaints!
Stayed in October 2024
Reviewed: 27 October 2024
Heather
United StatesTV didn’t work, shower floor was dirty.
Nice location, lovely facilities.
Stayed in October 2024
Reviewed: 9 October 2024
Christin
United StatesPool is really small
Stayed in September 2024
Reviewed: 5 October 2024
Christina
SwitzerlandGreat location, very comfortable beds and room, good breakfast
Stayed in October 2024
Reviewed: 17 September 2024
Paula
United StatesExpensive
Clean, location
Stayed in September 2024
Reviewed: 10 September 2024
Caroline
United StatesThe body wash and conditioner bottles were empty on arrival. I told the front desk twice and it never got fixed so I had to use had soup in the shower. Seemed priced overall a little high for Erie la
Cleanliness , coffee bar, view of lake
Stayed in September 2024
Reviewed: 5 September 2024
Cara
United StatesWhen I made a reservation, I requested a view of the lighthouse, got a conformation that we could get a room with a view of the lighthouse. We were placed on the opposite side of the building with a city view. Was told dinner was included in price of the room we had no dinner
The whole experience was absolutely fantastic
Stayed in September 2024
Reviewed: 2 September 2024
Karen
United StatesNot a big enough area to sit outside without ordering food
It was nice
Stayed in September 2024
Reviewed: 26 August 2024
Michelle
United StatesIf our friends were on the same floor as we were. They were 4 floors below us.
The staff of the restaurant, from the hostess, to the servers, to the manager on duty, were EXCELLENT! They went out of their way to accommodate us. Very pleased!
Stayed in August 2024
Reviewed: 24 August 2024
Joe
United StatesThe price of the basic room, no onsite vending or ice machines. To get a couple soft drinks at the front desk was double the price of any store. $4 dollars for a 24 ounce soft drink is ridiculous.
Location, and view over the bay
Stayed in August 2024
Reviewed: 11 August 2024
Roy
United StatesMy wife and I were the only ones in the restaurant we were greeted promptly , however took 45 minutes before our breakfast was served for only eggs a potato sausage and toast was very unacceptable. Our waitress never came back durning the time from order to when we got our food. At dinner the night before took 2 hours from time our order was taken till time we were served. Again our waiter never gave us a reason why or visited our table with any information,why we watched 3 different couples come in get served and leave. Really sad that we didn’t even get an apology or sorry for such a long delay. I’ll be thinking twice before I use the restaurant again very bad experience. My friends have asked me how the Hotel was, I told them very nice but would use outside restaurants for breakfast lunch and dinners unless you have alot of time and patience. This is the icing on the cake. At time of check in which we had reservations for the person at the desk got us all checked in and was very pleasant and nice. We headed to our room and as we opened the door the room was all ready occupied with clothes all over the bed etc. Thank God they weren’t in the room! How embarrassing it would have been for both of us! Went back to the desk and rep apologized and gave us another room which was clean and not occupied. From arrival to dinner to breakfast it was not our best st your Hilton Hotel. Other Hiltons we’ve stayed at were great! A lot of balls were dropped here. Being a Service Director in the automotive business as well being a 5 star store, I was very disappointed.
Breakfast was good nice view of the bay.
Stayed in July 2024
Reviewed: 8 August 2024
Ronald
United StatesEverything was great
The room was real nice and clean the view of the lake was amazing.The staff was very friendly and helpful.
Stayed in July 2024
Reviewed: 5 August 2024
Kelly
United StatesExtremely pricey for 1 night
We loved everything
Stayed in August 2024
Reviewed: 2 August 2024
Lori
United StatesSmall rooms for the $$$
Right on the bay. Bar and restaurant onsite
Stayed in July 2024
Reviewed: 1 August 2024
Christina
United StatesSmall bathroom.
View and restaurants. Friendly staff.
Stayed in July 2024
Reviewed: 27 July 2024
Janice
United StatesHors d'oeuvres not great.
Stayed in April 2024
Reviewed: 15 July 2024
John
United StatesBeautiful scenery, surrounding area had great attractions and food.
Stayed in July 2024
Reviewed: 10 July 2024
Barbara
United StatesCouldn’t close the darkening shade. Had to pull so hard we thought it would break. Room 717. Forgot to tell the front desk.
Good room. With a great view.
Stayed in July 2024
Reviewed: 30 June 2024
Judy
United StatesThe room was small, there was no microwave or extra blanket. The coffee maker was small. The pillows were flat, not very comfortable. The stairs only went to the second floor and it was dark on them at night. When you got to the top there were no lights at all and you had to walk through a dark area to get to the hallway. If you prefer stairs over the elevator they were not safe at all. and it was also dark by the elevators.
Liked the location, the view of the by, the new decor. The shower was big and the shower head was great. The toiletries smelled amazing. Its pet friendly and the location was great for walking our dog.
Stayed in June 2024
Reviewed: 30 June 2024
Jake
United StatesSmall pool
Very clean and nice rooms, great location, clean environment
Stayed in June 2024
Reviewed: 21 June 2024
Patricia
United StatesNeeded to be cleaner. Dishes from previous guests left outside our room all night. Other dishes also seem outside doors on floor. Hallway carpets needed for be vacuumed . Cleaning staff entered our room without knocking in the morning while we were still in room.
Beautiful view
Stayed in June 2024
Reviewed: 14 June 2024
Samantha
United StatesLots of kids unattended in the club level area
Very clean
Stayed in June 2024
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