2101 Richard Arrington Jr. Boulevard North, Birmingham, AL 35203, United States
#64 of 94 hotels in Birmingham
Guests' ChoiceBased on 259 hotel reviews
7.2Cleanliness
8.0
Comfort
8.0
Location
8.6
Facilities
7.4
Staff
7.8
Value for money
6.6
Free WiFi
7.8
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End of dialog contentReviewed: 20 May 2024
Donald
United Statesstayed on 12th floor, but the noise from outside was very loud; were facing the interstate, but still should have not been that loud.
the elevators went up and down very quickly and never waited long for one. the room was comfortable but small. location was perfect to go to nearby venue.
Stayed in May 2024
Reviewed: 15 March 2024
Sarah
United StatesThe carpet in my room was highly damaged and posed a tripping hazard.
Convenient location to arena. Room was comfortable and clean.
Stayed in March 2024
Reviewed: 10 March 2024
Amy
United StatesSlow elevators and escalators weren’t working
Convenience
Stayed in February 2024
Reviewed: 9 March 2024
Warren
United StatesElevator problems, had to use two different elevators. Staff didn’t tell us which elevators to use. On top of that the elevators didn’t always work. Our room was on the 17th floor
Clean room, comfortable bed
Stayed in March 2024
Reviewed: 22 February 2024
Michelle
United StatesAll the extra fees added on! Checked in 1 hour early and had to pay another 25 dollars plus downgraded the room along with other fees. 29 dollars to park a few hours in parking garage. Fees kept adding up
Location
Stayed in February 2024
Reviewed: 4 December 2023
Jevante
United StatesThe staff overbooked the hotel
The location
Stayed in November 2023
Reviewed: 21 November 2023
Priscilla
United StatesConvince for venue
Stayed in November 2023
Reviewed: 18 November 2023
Brittany
United StatesI didn’t like I couldn’t change the thermostat in the room. It wasn’t cold enough for me. Also I got charged by booking.com and the hotel and I had to reach out to them to fix it which they did.
Clean
Stayed in November 2023
Reviewed: 28 October 2023
Eyren
United StatesWe were initially given a dirty room. Soap in bathroom and shower had clearly been used when we checked in. Curtains were broken. Phone didn’t work.
Location was great. Staff was friendly and responsive. Bed was very comfortable
Stayed in October 2023
Reviewed: 1 October 2023
Jesus
United StatesCoutumer Service they charge me twice, when my booking was already paid.
It was alright
Stayed in September 2023
Reviewed: 20 May 2023
Crystal
United StatesI only paid the price for the convenience of the hotel location. The hotel definitely needs some TLC. Checkout was 10a, an employee entered our room at 9:20a, no reason as to why only a quick "I'm sorry" as they were walking out after seeing it was still occupied. The staff members were not rude, they just were very personable. Decent place to stay, but it was definitely not worth the amount paid.
The location was perfect.
Stayed in May 2023
Reviewed: 11 May 2023
Alexandra
United StatesFront desk was rude, did not explain parking choices, called about coffee issue no fix until I called them 3 times…..overall customer service needs help!! There is no complimentary coffee and the $38 valet parking per night was not stated on reservation. Breakfast is over priced at $17 pp not worth that price.
Rooms were clean and the beds comfortable.
Stayed in May 2023
Reviewed: 6 March 2023
Ted
United StatesLong, long, long line at check-in because of concert.
Did not have breakfast though it looked good. Room was neat and clean.
Stayed in February 2023
Reviewed: 3 March 2023
Amy
United Statescheck in was 4 but room wasn’t available to us until 6:30.
convenient to the BJCC
Stayed in February 2023
Reviewed: 2 March 2023
Nancy
United Statesthe price of $450 is crazy. But I paid it because my husband has difficulty walking. It was closest to the BJCC arena.
did not get it
Stayed in February 2023
Reviewed: 20 February 2023
Robyn
United StatesHard to find food after a certain hour.
Room, location to business events.
Stayed in February 2023
Reviewed: 20 December 2022
Jack
United StatesNo free buffet breakfast. Parking should be free. No microwave in the room.
Next to the BBCC.
Stayed in December 2022
Reviewed: 17 December 2022
Priscilla
United Statespillows were nothing but air pockets they laid flat bed was hard and slept rough
convenient for tso show
Stayed in December 2022
Reviewed: 5 December 2022
Shelley
United Statesroom wasn’t cleaned well, one of the larger lamps didn’t work and just drastically understaffed. nobody but corporate to blame for that. long long lines and the sweetest staff trying so hard to manage it alone.
location and pleasant staff. they we’re definitely trying to accommodate all the dance teams visiting for competitions
Stayed in December 2022
Reviewed: 5 December 2022
James
United StatesWhat I do not like at hotels it that when you get up at night, the bathroom is fully bright and your eyes have to adjust, then they never adjust by the time you are back in bed. Need dimmer switch in bathroom.
Stayed in December 2022
Reviewed: 19 October 2022
Michelle
United StatesHad to ask for toilet paper for our room there wasnt any!
Very clean staff very helpful in eating locations and assisting in information.
Stayed in October 2022
Reviewed: 26 September 2022
Sherryl
United Statesthe guest services line was always busy at night. the staff on check in sent us in the wrong direction to our room. there were only enough towels for one shower for 2 and when we went to the desk to request more towels they were never delivered
Stayed in July 2022
Reviewed: 20 July 2022
Michele
United StatesThe buffet dinner was less than adequate; but, the wait staff were wonderful!
Proximity to Protective Stadium. Staff was very accommodating.
Stayed in July 2022
Reviewed: 13 June 2022
Lisa
United StatesDistance you have to walk for parking and with the price of room you should get a break unit have to pay $20
It was great except parking so far from room
Stayed in June 2022
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