24 Gideon Putnam Road, Saratoga Springs, NY 12866, United States
#23 of 33 hotels in Saratoga Springs
Guests' ChoiceBased on 631 hotel reviews
7.6Cleanliness
8.2
Comfort
8.3
Location
9.3
Facilities
7.7
Staff
8.3
Value for money
6.9
Free WiFi
8.4
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End of dialog contentReviewed: 29 October 2024
Patricia
United StatesThe rooms are a little dated and not especially elegant given the price, and the bathrooms could use an update, for sure. Also, we were put in a room right around the bend from the elevators (No. 425) and could hear the loud rumble of it going up and down day and night. But the staff is very friendly and welcoming. Would not stay anywhere else up there!
The hotel oozes historic old-world charm with its 1930-era lobby and quaint window displays annd murals along the hallways. The surrounding park is spacious and relaxing, and the proximity to the Roosevelt spa mineral baths (within walking distance) cannot be beat! They ordinarily offer a lavish brunch buffet on Sundays, but it was not available this past weekend due to two large wedding parties, or so we were told. But the a la carte breakfast offerings are ample and tasty too.
Stayed in October 2024
Reviewed: 22 October 2024
Billy
United StatesI could hear everyone talking as they walked by the hallway up to around 1:00 am. In addition, there was a dog in one of the rooms on our floor that was barking and whining for a good part of the night. Needles to say, we did not have a good night sleep.
The location and grounds were spectacular.
Stayed in October 2024
Reviewed: 18 October 2024
Galina
United StatesFireplace outside had no propane Maitanance was called but they didn’t have full tanks to replace It’s was very sad
Breakfast was great but not a lot of choices on Monday 10/14 Same price 10/13 but not same food Why?
Stayed in October 2024
Reviewed: 15 October 2024
Lynn
United StatesThe small was very small for a king size bed the toilet was very low to the ground, tub was at least a 16 inches to step over and it hot inside
History and property
Stayed in October 2024
Reviewed: 14 October 2024
Dmitry
United StatesExtra fee was charged at the end for some perks which I was not aware and were not made aware at check in .
Location and style
Stayed in October 2024
Reviewed: 14 October 2024
Andrea
United Statesour room was right next to the elevator which was NOISY!!!! if you stay you must request to be far from elevator.
great location….loved being right in the park. and the shuttle service was wonderful!
Stayed in October 2024
Reviewed: 14 October 2024
Chris
United StatesThe noise level was unacceptable in our room. We kept hearing some form of compressor. It sounded like a truck for hours on end. The overall room was old and tired and not the cleanest. The hallways were noisy at night. You can easily hear folks outside your door.
Comfortable bed & pillows. Location is close to downtown Saratoga.
Stayed in October 2024
Reviewed: 2 October 2024
Harris
United StatesThe breakfast was fine but unexpectedly expensive since it didn’t offer anything that Hampton Inn doesn’t include in the free breakfast that they offer.
Stayed in September 2024
Reviewed: 27 September 2024
Dianna
United StatesI booked massages for myself and my husband, they did not have my husband's appointment and they were not able to give him an appointment that day. The bathrooms were very old.
I liked the staff, they were friendly and helpful. The charm and history of the place was excellent.
Stayed in September 2024
Reviewed: 27 September 2024
Gary
United StatesGreat staff in bar Great staff for breakfast
Stayed in September 2024
Reviewed: 23 September 2024
Cathy
United StatesOne of the front desk employees was rude and difficult, not only to us but to several other people who also had rooms. She seems to override the other front desk employees who were kind and hospitable. Was not a good experience for us.
Stayed in September 2024
Reviewed: 22 September 2024
Robert
United StatesCaesar salad-too many anchovies
location
Stayed in September 2024
Reviewed: 20 September 2024
Oksana
United StatesI got charged a resort fee, but on Booking.com, it says that all charges were included.
The grounds are beautiful! You right in the park with a lot of trails.
Stayed in September 2024
Reviewed: 18 September 2024
Katz
United StatesThe grounds and hotel are beautiful. I loved the restaurant especially Anna who was awesome. Can't wait to go back!
Stayed in September 2024
Reviewed: 17 September 2024
Spring
United StatesThere was some confusion about additional fee when I checked in- hotel said I hadn’t been charged but checking later on email I confirmed that it was included. Resort fee/amenities fee? Also didn’t like that “access” the nearby Spa (same ownership) means nothing—No discounts were offered when we were there, and they wanted to charge extra even for hotel guests to just sit in the sauna. It was disappointing,despite the impressive exterior , especially since the pool was closed on a hot September weekend.
Didn’t have any meals there but it is a very nice place. Staff was friendly. My room was small but I booked last minute. The property is beautiful and parking and access to the state park & SPAC couldn’t be be better. Possibly understaffed, at least when we were there.
Stayed in September 2024
Reviewed: 17 September 2024
Jill
United StatesThere were a few signs of minor wear and tear in the bathroom but nothing big. Shower head was extremely low, sort of chest height, so it seems like it would be difficult to wash your hair or wash in general if you’re tall.
The staff were all very friendly and helpful. Room showed minor signs of wear and tear but was comfortable and quiet. Great walkable location for going to events at SPAC. We were only there for one night so didn’t use the shuttle or other facilities.
Stayed in September 2024
Reviewed: 10 September 2024
Kristin
United StatesThe bathroom towels were thin and worn. And some of them looked slightly dirty/stained.
The food and staff were excellent.
Stayed in September 2024
Reviewed: 10 September 2024
Celeste
United StatesThe amenities fee did not make sense since we didn’t even use the amenities at all. And we didn’t know about the fee until check out.
It was super convenient for seeing a show at SPAC. It’s a really charming place.
Stayed in September 2024
Reviewed: 8 September 2024
Heather
United StatesOur room was next to the noisy elevator, which was the only negative.
Lovely, large room, comfortable bed, nice staff, EXCELLENT location especially to attend events at SPAC. Beautiful grounds & walking paths in a very nice state park.
Stayed in September 2024
Reviewed: 6 September 2024
Tapas
Indiaroom size, bathroom size
location
Stayed in September 2024
Reviewed: 4 September 2024
Beverly
United States$30 Resort fee was added to the bill even though we didn’t use any of the resort amenities.
Walkable location to stay when attending a show at the Saratoga Performing Arts Center (SPAC)
Stayed in September 2024
Reviewed: 3 September 2024
Melissa
United StatesDisappointed that breakfast was not included, and the available buffet was pricy. But there is no lack of options nearby in Saratoga.
Clean, comfortable room, beautiful location. Plentiful parking.
Stayed in August 2024
Reviewed: 1 September 2024
Celeste
United StatesRoom was very small. Only seats were a chair at the desk and the bed
Close proximity to SPAC made it well worth the extra expense; short easy walk to the event center
Stayed in August 2024
Reviewed: 1 September 2024
Thomas
United StatesGreat breakfast. Our waitress, Kat, was a joy.
Stayed in August 2024
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