342 Jefferson Street, Saratoga Springs, NY 12866, United States
#9 of 33 hotels in Saratoga Springs
Guests' ChoiceBased on 888 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
9.2
Facilities
9.1
Staff
9.1
Value for money
8.6
Free WiFi
8.6
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End of dialog contentReviewed: 1 July 2024
John
United StatesShould have more eating options
They do not serve breakfast prices were high for food
Stayed in June 2024
Reviewed: 29 June 2024
Gloria
United StatesNeeded more creamers for the coffee and better lighting in the room.
Spacious
Stayed in June 2024
Reviewed: 29 June 2024
Jenny
CanadaEverything was great!
Very clean, well kept, comfortable beds and spacious rooms! The staff were very friendly and helpful. We attended an event at the SPAC and there was a free shuttle to and from the event.
Stayed in June 2024
Reviewed: 29 June 2024
Laurie
United StatesBeautiful hotel, free shuttle to downtown, clean and very comfortable spacious rooms.
Stayed in June 2024
Reviewed: 26 June 2024
Kelly
United StatesI liked everything!
Beautiful grounds, close to the race track.
Stayed in June 2024
Reviewed: 22 June 2024
Lauren
United StatesThere should be more than 1 shuttle running to SPAC on event nights
Stayed in June 2024
Reviewed: 22 June 2024
Larry
United StatesNo continental breakfast 🤨 C’MON MAN! Even the low budget crap motels have one… Although i didn’t mind so much because i was high, my hooker gf kept complaining about the slow shuttle 🤷♂️ Last but not least, you have safes in the rooms, however the darn things are not mounted! So having them in the rooms is pretty pointless don’t you think? 🤔
The Hotel lobby was so big I felt like i was in the movie Pretty woman. Especially since my gf dressed like a hooker for the Lainey Wilson concert
Stayed in June 2024
Reviewed: 22 June 2024
Lisa
United StatesLived it all.
Very clean! Large bathroom.
Stayed in June 2024
Reviewed: 22 June 2024
Scott
CanadaNotta
Great location, close to downtown, nice shuttle service, and gvery clean.
Stayed in June 2024
Reviewed: 21 June 2024
Jeraldine
United StatesThere isn't anything that I didn't like.
Darlene at the front desk was exceptional in that she accommodated all of our needs and did so with a huge smile and in a professional manner! Darlene made sure we were well taken care of. Darlene even greeted us by name when she saw us walking into the lobby each time! The rooms were wonderful and the beds & pillows were so comfortable! Thank you for a fantastic stay!
Stayed in June 2024
Reviewed: 20 June 2024
Susan
United StatesNothing
Very close.
Stayed in June 2024
Reviewed: 20 June 2024
Christine
United StatesNothing
Friendly atmosphere
Stayed in June 2024
Reviewed: 8 June 2024
Margareta
United StatesOur stay was too short.
Room was very clean and comfortable.Great place to enjoy a getaway with friends!
Stayed in May 2024
Reviewed: 7 June 2024
Charles
United StatesThe casino side and negative people there.
Stayed in June 2024
Reviewed: 6 June 2024
Jasmine
United StatesN/A everything was perfect !
Everything from start to finish was perfect! We came up for my daughters graduation at SUNY Albany. I had booked a room and asked for a room next to elevator due to mobility issues. Upon arrival, I was told by Darlene at the front desk we were upgraded to a certain suite that was closer to the elevator. Little did she know it was the same suite i had stayed in last time with my boyfriend who had sadly passed away. So it was such a pleasant surprise and a sign from him I feel. The staff went above and beyond during our stay. Darlene took pics of my mom, daughter and I the next day before leaving for graduation. We felt like family by the time we left. I've stayed here a few times. Rooms are gorgeous, hotel in general is, Morton's steakhouse is top notch and I recommend also! Thank you for making our stay so special!
Stayed in May 2024
Reviewed: 5 June 2024
Lucia
UruguayThere is no breakfast offer
Very nice comfortable room! Great free shuttle service to town if you want to have a drink and not drive or not to look for parking in town Nice bone fires and indoor pool
Stayed in June 2024
Reviewed: 31 May 2024
Sheila
United StatesWalking past smokers in the morning
Location, cleanliness and hospitality
Stayed in May 2024
Reviewed: 27 May 2024
Patricia
AustraliaThe casino and the restaurants. The steakhouse was dark and the cafe was noisy
Great rooms
Stayed in May 2024
Reviewed: 24 May 2024
David
United StatesLimited dining options
Attractive and spacious hotel
Stayed in May 2024
Reviewed: 21 May 2024
Menachem
United Stateseverything during my stay was very pleasant, i encountered nothing negative
Modern facility nestled in the mountains of upstate NY. Clean, large room. ample parking. friendly staff
Stayed in May 2024
Reviewed: 21 May 2024
Alison
United StatesNothing
Very comfortable, clean, lots to offer
Stayed in May 2024
Reviewed: 13 May 2024
Jeanne
United StatesThe elligance
Stayed in May 2024
Reviewed: 10 May 2024
Peter
CanadaRoom view was horrible. We were located on second floor with a view of the roof and mechanical units even though the hotel did not appear full. We were there for one night.
Room was very spacious and clean. Quite and comfortable.
Stayed in May 2024
Reviewed: 6 May 2024
Diane
United StatesWe did not like the meal
The room was very nice & the staff was exceptional
Stayed in April 2024
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