2900 Cerillos Road, Santa Fe, NM 87505, United States
#44 of 44 hotels in Santa Fe
Guests' ChoiceBased on 526 hotel reviews
5.9Cleanliness
6.4
Comfort
6.6
Location
7.0
Facilities
6.0
Staff
7.5
Value for money
6.2
Free WiFi
6.5
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End of dialog contentReviewed: 22 June 2024
Austen
United StatesVery outdated, the breakfast is minimal and that room is dark. We called and let them know we'd be in about midnight and it took 40 minutes to get someone's attention to check us in. The pool was closed but there were no signs about that
The view was off the courtyard and that was nice. Parking was easy and convenient. It was close to a lot of things, though Santa Fe is not that huge but still very convenient location
Stayed in May 2024
Reviewed: 18 June 2024
Jesus
MexicoWe arrived hotel 2 am, nobody attending front desk, we were ringing the ball about 10 min waiting check in
Camas comodas
Stayed in June 2024
Reviewed: 7 June 2024
Macias
United StatesThe room was booked for 7 nights and paid.I went to use the pool and they said it wasn't opened.The website says it opened on Memorial Day through Oct. Iwas told it was stated on the website it wasn't opened and no it is not.The first room I was put in did not have a refrigerator which I needed because I am there for work.So they moved me and there was an air conditioner problem but they fixed that but I was looking forward to swimming after 9 hours working construction outside to be told it wasn't open.I am requesting a discount on my next stay or a free one night stay.Thank you.
Stayed in June 2024
Reviewed: 5 June 2024
James
United StatesThe floors in the room were disgusting and i didn't get any housekeeping services.
It was a quiet hotel.
Stayed in June 2024
Reviewed: 28 May 2024
Sara
United StatesPool was closed. Needed some renovations. Front window looked like it had been broken.
Breakfast was excellent, there was something for everyone!
Stayed in May 2024
Reviewed: 10 December 2023
Snyder
CanadaSnow was frozen into ice under the check in canopy super dangerous and slippery especially when you consider the rest of the parking lot is clean. Plan on carb loading, with no protein for breakfast besides yogurt. Printer in the business center didn't work and I had to get someone at the front desk to connect the computer to the internet for me because it wasn't working either, and I needed to email my document since I couldn't print it. Homeless hangout and the property management doesn't really care, kinda noisy and lots of traffic in the parking lot.
Comfy bed and pillows, easy check-in. Off the main highway, The courtyard is gorgeous and I love that dogs aren't allowed in the grass. It's dated and not spotless, housekeeping doesn't speak English. Mixed brands of shampoo conditioner and lotion, 😂. Not sure how!
Stayed in December 2023
Reviewed: 5 December 2023
Nikoah
United StatesThe neighborhood was a little more sketchy than I would like staying with just my kids and I.
The price was good, and the staff was really great. They made sure we knew where breakfast was and when it was available.
Stayed in November 2023
Reviewed: 23 October 2023
Joyce
United StatesSeems very worn. Everything is tired looking. Floor didn't seem completely clean
Easy check in. Bed is okay and room is large. Pet policy was good.
Stayed in October 2023
Reviewed: 29 September 2023
Lynne
United StatesThink there were young people using pool that were not guests. I was subsequently concerned about safety of my car . Breakfast was poor quality.
Affordable
Stayed in September 2023
Reviewed: 14 September 2023
Rowland
United KingdomThe room was tired and needs an update, electric sockets hanging off the wall, on lid on the toilet
The location was good, pool was good
Stayed in September 2023
Reviewed: 10 August 2023
Bertha
United StatesWe chose this place because it looked really nice online for a nice romantic get away. I booked for a King room & was given a 2 bed room. We arrived 2 hours after check in & our room was supposedly not ready!
We did not have breakfast
Stayed in July 2023
Reviewed: 1 August 2023
Timothy
United StatesArea was kinda sketchy and druggies all around and people use this hotel to live in long term
Good value
Stayed in July 2023
Reviewed: 25 July 2023
Herman
United StatesThe wifi was terrible, couldn't get any work in, couldn't even look at my cell for texts and such. You really need to get that upgraded. The pool was filthy, a simple net to catch the debris would have made a huge difference. The towels were substandard, very thin.
Comfortable, fridge, microwave, great selection of tv stations. The AC works very well, I actually had to turn it down a bit it worked so well. Breakfast was decent, put something in the tummy. Checking in and out was easy.
Stayed in July 2023
Reviewed: 15 July 2023
Raul
United StatesNeeds updating......new carpet, furniture, etc.
It was clean
Stayed in July 2023
Reviewed: 12 July 2023
Rebecca
United StatesThe location is on the busy Cerillos Road and not far from a homeless shelter. I never felt unsafe, but I also felt I needed to keep my guard up. There is some major updating that needs to take place. Breakfast was grab and go and very limited.
The staff was friendly and welcoming. It provided a place to sleep.
Stayed in July 2023
Reviewed: 7 July 2023
Michael
United StatesProperty is on a highway/boulevard in a run down part of town, with a bus stop right out in front for work commuters. Property itself was in fair, but not good shape. Surrounding neighborhood pretty sketchy. A lot of smokers who seem to be residents rather than visitors. Listing said "Breakfast Included", but it is just coffee and danishes. Really no breakfast.
The room was clean, but this is an old property. The "breakfast" didn't constitute anything beyond coffee and cellophane wrapped danishes, apple, etc.
Stayed in June 2023
Reviewed: 18 June 2023
Victoria
United StatesNot the hotel but around the general area alot of drug addicts so stay in the hotel after 10pm
The woman at the front desk was awesome! She mare sure my kids and I were in a good room due to unfortunate transients around the general area.
Stayed in June 2023
Reviewed: 13 June 2023
Robert
United StatesBreakfast ????? False advertising.
Stayed in June 2023
Reviewed: 11 June 2023
Tafoya
United StatesM y room was sold to someone else while I was asleep and still in it for two more days. The phone didn't work. The microwave didn't work. The staff was unprofessional and one employee lied about the room being rented out to someone else and another employee told me that I was going to hell because I was not a born again Christian
It had a bed and a TV
Stayed in June 2023
Reviewed: 22 May 2023
Maryann
United StatesEasy chair was worn out in seat, uncomfortable although it looked nice. Sink faucet handle was falling off (minor). Towel rack was loose and most disturbing, there was mold in the bathtub. Breakfast was junk! Packaged donuts, packaged muffins, apple juice. Could have easily offered small containers of yogurt. I was told the breakfast room wouldn’t be used until remodeled. Must be a better compromise or don’t advertise breakfast. We had to buy breakfast elsewhere.
Landscaping was nice, they gave us connecting rooms which was wonderful. Furniture nice and office chairs were comfortable. The beds were firm and very comfortable!! Most important item for us is the bed so we can sleep.
Stayed in May 2023
Reviewed: 7 May 2023
Jody
United Statesthe staff was very friendly. it was quiet
Stayed in May 2023
Reviewed: 20 March 2023
Jennifer
United StatesCouch was stained and shower could have been cleaned better
Friendly and helpful staff
Stayed in March 2023
Reviewed: 13 March 2023
Richard
United StatesFacility was in poor shape, actually falling apart. General Location in town was not particularly good.
Close to my reason for visiting Santa Fe, the Meow Wolf for a concert. I parked under a light by the street so nobody broke into my vehicle or stole my catalytic converter.
Stayed in March 2023
Reviewed: 1 January 2023
Hite
United StatesOur tub drain was broken and filled w water filled the tub while showering
There was granola bars and wrapped muffins..I do not consider this breakfast
Stayed in December 2022
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