9939 Universal Boulevard, Orlando, FL 32819 , United States
#22 of 390 hotels in Orlando
Guests' ChoiceBased on 1878 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
9.4
Facilities
9.3
Staff
9.2
Value for money
9.0
Free WiFi
8.6
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End of dialog contentReviewed: 24 September 2024
Braga
United StatesWe pay parking And pay to use the Gym.
Very nice hotel
Stayed in September 2024
Reviewed: 23 September 2024
Alain
CanadaFelt a little isolated
Very clean and very attentive staff.
Stayed in September 2024
Reviewed: 23 September 2024
Ivette
United StatesThe 2nd spa was not working
The property was clean and the staff was friendly
Stayed in September 2024
Reviewed: 23 September 2024
Lynette
United StatesN/a
Really pretty property
Stayed in September 2024
Reviewed: 23 September 2024
Dahlia
United StatesSelf parking was expensive and very far
Beautiful property and comfortable rooms
Stayed in September 2024
Reviewed: 20 September 2024
Nope
United StatesWater pressure too light.
Very clean room/public spaces. Friendly, professional staff. Plenty of areas to gather and socialize.
Stayed in September 2024
Reviewed: 16 September 2024
Kevin
United StatesParking fees are a little outrageous, and the elevators were very humid and smelled musky. I would also recommend the Vegas style air freshners for hallways (Aroma 365 units).
I loved the pool, pool bar, Tobias restaurant, & room.
Stayed in September 2024
Reviewed: 15 September 2024
Michael
United StatesEverything was great.
Stayed in September 2024
Reviewed: 14 September 2024
Diego
ColombiaI spent a short time ... I will be back
The architecture of the hotel is very nice
Stayed in September 2024
Reviewed: 12 September 2024
Brittany
United StatesI love everything about the property
I liked how they had places that you can eat and drink while you stay there
Stayed in September 2024
Reviewed: 10 September 2024
Judith
United KingdomHaving to leave...
Extremely impressive building and pool area. The Land Remembered restaurant provided exceptional quality food and service. So much more to explore at this hotel than our 3 days allowed. Convenient access for golfers who play the championship golf course. We had 2 enjoyable rounds with good pace of play and fabulous wildlife. Super helpful pro shop.
Stayed in September 2024
Reviewed: 10 September 2024
Armis
United StatesThe air condition wasn’t as cold in my room.
The property was beautiful. There was no need to leave as everything was there that we needed .
Stayed in September 2024
Reviewed: 9 September 2024
Natalie
United StatesNothing
Everything
Stayed in September 2024
Reviewed: 9 September 2024
William
United StatesA beautiful place to stay
Stayed in September 2024
Reviewed: 9 September 2024
Jessica
United StatesOne of the front desk staff was rude. I left and forgot something in the lobby. When I was already 45 minutes away I called and spoke to a woman from the front desk, I asked her if she could look if my bag was still on the chair in the lobby area and she said no it’s too busy I can’t walk away from the desk. I thought that was extremely rude and inconsiderate since I didn’t want to turn around and drive another 45 minutes if it wasn’t going to be there.
Stayed in August 2024
Reviewed: 9 September 2024
Laman
United StatesFront desk girl need to put some smile on her face. I do not remember her name, but she was not friendly at all. She was not informative. I was literally pulling answers from her. If you do not like working with people quit and let some one take your place.
I like the location. The swimming pools. Inside eating places are bonus.
Stayed in September 2024
Reviewed: 8 September 2024
Audrey
United StatesVery beautiful and the staff was very nice.
Stayed in September 2024
Reviewed: 8 September 2024
Lewis
United StatesNA
Cleanliness easy checking in. Peaceful
Stayed in September 2024
Reviewed: 5 September 2024
James
United StatesNo microwave in the room
Breakfast was fantastic
Stayed in September 2024
Reviewed: 4 September 2024
From
LithuaniaThe rooms were slightly outdated. Self-parking was around $25 per night, and valet was $40. we found that to be a bit pricey.
Good resort-style hotel with everything necessary (pool, shop, restaurants, etc.). The staff was extremely polite and helpful.
Stayed in September 2024
Reviewed: 2 September 2024
Iona
United StatesI loved
Stayed in September 2024
Reviewed: 25 August 2024
Xinhui
New ZealandNo complimentary breakfast. And parking is extra $30 per night.
The view from our hotel room is breathtaking. Massive room and big comfortable bed. Free shuttle bus to the Universal Studio.
Stayed in August 2024
Reviewed: 20 August 2024
Helen
United KingdomToo big for me. There was no real atmosphere or central area for socialising.
Clean, great location, great pools, amazing grounds and nature trail.
Stayed in July 2024
Reviewed: 19 August 2024
Hopkins-sheffield
United StatesParking was problematic and ranged 28-60 a day
Beautiful
Stayed in August 2024
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