9939 Universal Boulevard, Orlando, FL 32819 , United States
#24 of 392 hotels in Orlando
Guests' ChoiceBased on 1755 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
9.4
Facilities
9.3
Staff
9.2
Value for money
9.0
Free WiFi
8.6
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End of dialog contentReviewed: 25 June 2024
Darin
United StatesShowerhead dripped unless handle was cranked really hard to off. It was lame to have to pay for the fitness room given how much the daily room rate costs. The room thermostat is in a bad location being right under the A/C vent. The cold air would fall right down on the thermostat, stopping the A/C from running, so the room was warmer than the thermostat reading. The thermostat should be across the room.
Clean, comfortable, nice decor, and furnishings were in good condition. All the staff was extremely friendly and consistently greeted you, even just passing them by in hallways. The whole lobby, hallways, rooms, outdoors were all maintained well, clean, tidy, and looked cared for consistently. Plenty of onsite food options. Front desk staff was very polite and friendly. Linens were soft, clean, quality. Same with towels.
Stayed in June 2024
Reviewed: 25 June 2024
Krista
United StatesQuick Uber/Lyft rides to Universal, Orange County Convention Center, Sea World, etc. Beautiful grounds. Three large pools (of which one was adult only). Convenient market for snacks. Clean. Professional and accommodating staff. Exceptional value for the price I secured my booking.
Stayed in June 2024
Reviewed: 25 June 2024
Patrick
United StatesThe only thing I didn’t really like was having to pay to park.
The property was beautiful can’t wait to go back for a round of golf and to go back to A Land Remembered.
Stayed in June 2024
Reviewed: 25 June 2024
Arielle
United StatesI loved the location of the property, the views were great, the staff was very friendly and helpful, the rooms were clean and comfortable and was reasonably priced!
Stayed in June 2024
Reviewed: 25 June 2024
Elizabeth
United StatesWe had to request and wait for the room to be cleaned
We attended a graduation and after party at the Gaylord, when we returned our room had not been serviced.
Stayed in May 2024
Reviewed: 24 June 2024
Jackie
United StatesHotel was beautiful roomy and comfortable.
Stayed in June 2024
Reviewed: 23 June 2024
Fre’chuan
United StatesNo thing
I Like Everything This was an Amazing experience I can’t wait to come back!!
Stayed in June 2024
Reviewed: 21 June 2024
Loretta
United StatesParking
Best resort ever
Stayed in June 2024
Reviewed: 20 June 2024
Karen
United StatesJust a bit dated. But clean and staff was great.
Nice pools.
Stayed in June 2024
Reviewed: 20 June 2024
Trenika
United StatesThere wasn’t anything I didn’t like.
So many different things to do. Staff were friendly and handled all requests effortlessly.
Stayed in June 2024
Reviewed: 20 June 2024
Aundrea
United StatesThe rooms need to be upgraded
Amenities overall hotel itself
Stayed in June 2024
Reviewed: 18 June 2024
Louis
United StatesSelf parking is quite a hike
Love love this hotel clean and comfortable
Stayed in June 2024
Reviewed: 18 June 2024
Laura
Irelandstaff in cafe was rude to kids. In general staff could have been warmer
facilities and space. pool was fab
Stayed in June 2024
Reviewed: 17 June 2024
Bryan
United StatesN/A
The rooms are always clean when we arrive to stay, and the beds are so comfy!
Stayed in June 2024
Reviewed: 17 June 2024
Dennis
United States1/2 mile walk from parking lot to our room. Not enough shuttles. Paying to park - never seen that one before.
Nice amenities. Rooms were nice. Clean.
Stayed in June 2024
Reviewed: 17 June 2024
Marina
United StatesWe didn’t know the fitness center has a charge 10 usd each person per day. And the SPA employees were rude to explain this.
Beautiful hotel with a great location
Stayed in June 2024
Reviewed: 17 June 2024
Edward
United StatesSelf-parking is far away. The parking attendant in the self-parking booth did not understand his assignment. He did not tell me about scanning the QR code to set up parking. He sent me back to the valet area for help.
The overall appearance of the interior.
Stayed in June 2024
Reviewed: 17 June 2024
Kenny
United StatesNothing
Huge property, very clean, very maintained and plenty of amenities
Stayed in June 2024
Reviewed: 17 June 2024
Samuel
United StatesThe first nite the AC seemed not to work as good but the 2nd nite there was no problem
Location, cleanest, staff
Stayed in June 2024
Reviewed: 15 June 2024
Kalee
United StatesParking lot is a HIKE from the hotel. But it’s worth it.
Comfy beds, great room service, yummy breakfast.
Stayed in March 2024
Reviewed: 11 June 2024
Beverly
United StatesWonderful value. Super clean. Great location.
Stayed in April 2024
Reviewed: 9 June 2024
Jamillia
United StatesNothing
Everything didn’t wanna leave
Stayed in May 2024
Reviewed: 7 June 2024
Giovannice
GermanyCleanliness was OK, but not the best (I found a pair of shoes from previous guests under my bed). Public transport to the hotel is mediocre.
The location is great, the rooms are spacious, and the overall impression is good and in line with the prices and expectations. Great free shuttle service to Universal Studios.
Stayed in June 2024
Reviewed: 6 June 2024
Tafara
United StatesThe air kept shutting off, and it would get hot at times and the security guy locked us inside of the pool at closing, he was kind of rude...
This is my FAVE hotel, it's soooo enjoyable!!
Stayed in June 2024
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