101 First Avenue Southwest, Rochester, MN 55902, United States
#37 of 51 hotels in Rochester
Guests' ChoiceBased on 123 hotel reviews
7.6Cleanliness
8.2
Comfort
8.3
Location
9.5
Facilities
7.8
Staff
8.4
Value for money
7.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 April 2024
Sanjay
United StatesLittle worn out
Stayed in April 2024
Reviewed: 7 October 2023
Alicia
United StatesThe property was nice! However I asked for and accommodated room and the bathroom was tiny and not really big enough for my husband who uses a walker. He had to half fold his walker to even get into it! Not to mention the commode was super short for people with disabilities! Some of the staff was friendly other were very rude and condescending! Felt like we didn’t fit into the idea of people that stay there and they just treated us like we didn’t belong!
It was close to the Mayo Clinic and had a subway area to walk over.
Stayed in October 2023
Reviewed: 12 August 2023
Coralyn
United StatesLights
Location
Stayed in August 2023
Reviewed: 16 June 2023
Dottie
United StatesThe hotel needs updating! Bathrooms are very small.
Location was great for accessing the Mayo Clinic. The hotel needs updating. Bathrooms are small. A few towels were threadbare. Breakfast was convenient and quite adequate.
Stayed in June 2023
Reviewed: 18 March 2023
Steven
United StatesPricey. It's hard to be sick, pay bills, flights, hotels!
The location is excellent! Walked to all my appointments at the Mayo!
Stayed in March 2023
Reviewed: 11 March 2023
Rich
United StatesToilets are not handicapped height. For a medical area location they should all be that way
Stayed in March 2023
Reviewed: 6 March 2023
Michele
United StatesThey put us in a room that had no air, just heat. But luckily they had another room available, so we moved. But not too sure about cleanliness? Nothing was stocked & sheets looked suspicious 😒
Staff was great & location
Stayed in March 2023
Reviewed: 7 February 2023
Elden
United StatesBetter bathrooms
Breakfast and dinner was fantastic!
Stayed in December 2022
Reviewed: 22 December 2022
Jan
United StatesIt was fine. No complaints.
convenient to Mayo Clinic. the subways are so easy to get around in.
Stayed in December 2022
Reviewed: 12 November 2022
Barbara
United Statesheating system in room. Too hot. could not adjust. Had to turn off.
close to Mayo Clinic
Stayed in November 2022
Reviewed: 26 October 2022
Schierl
United StatesNoise from elevators made sleeping difficult Vacuuming outside door early was not appreciated
Beds were comfortable, Extra warm. Blankets are appreciated
Stayed in October 2022
Reviewed: 20 October 2022
Steven
United StatesKind of expensive.
Location,staff.
Stayed in October 2022
Reviewed: 11 October 2022
Johnny
United Statesprice
location
Stayed in October 2022
Reviewed: 24 September 2022
Susan
United States"Concierge" floor room (floor 8) overlooked the interior atrium which wasn't the greatest. Also, room was a bit stuffy even with the air turned all the way up the room never really cooled down enough for me.
The proximity to Mayo Clinic is ideal of this is the purpose of your stay. You can access all the Mayo facilities without stepping outside. You can also access some shopping and restaurants as well via the pedestrian subway. The restaurant Salute! is good, but the staff here is outstanding. My server Linda was an absolute joy. She made what is a very stressful trip, so much more pleasant. She alone is worth the stay here. Thank you Linda for your kindness and compassion.
Stayed in September 2022
Reviewed: 27 July 2022
Jeff
United StatesShower drain was plugged. I fixed that with my hand plunger. The bathroom sink was a slow drain. There wasn’t a fan in the bathroom. Other than that it was great.
Stayed in July 2022
Reviewed: 25 July 2022
Pa
United StatesBed could be more comfortable.
We had a doctor's appointment early the next morning so we chose this location due to the proximity to the hospital. And we LOVED it! The staff was extremely friendly and helpful! We booked through Booking.com and check in was fast and easy. Our Valet attendants were super kind and very helpful! Our kiddos really enjoyed the view from our room (faced front of building) and they loved watching all of the people walking on the street below.
Stayed in July 2022
Reviewed: 3 June 2022
Jeani
United Statesthe sauna and hot tub were closed and someone had made a disastrous poo in the mens bathroom in the pool area. and I mean disastrous.
rooms were beautiful
Stayed in March 2022
Reviewed: 26 February 2022
Mohamed
BahrainThere was no cleaning services for the three days we were there..
Size of the room and the bed
Stayed in February 2022
Reviewed: 12 February 2022
Paul
United StatesNo Netflix
Did not receive breakfast.
Stayed in February 2022
Reviewed: 2 February 2022
Suzanne
United StatesRoom was a little dated. Not enough light. There were no charging ports for devices.
The location was great. Staff was very accommodating.
Stayed in February 2022
Reviewed: 8 December 2021
Leon
United StatesLighting in bathroom
No
Stayed in November 2021
Reviewed: 27 October 2021
Jack
United StatesSEE THE ABOVE.
Cleanliness and size. The ONLY THING I WOULD IMPROVE IS THE LIGHTING WAS TOO DIM AND THERE NEEDED TO BE A MAGNIFYING MIRROR IN THE ROOM. NEED MORE LIGHT IN THE BATHROOMS.
Stayed in October 2021
Reviewed: 16 October 2021
Michael
United StatesNeeded handicap bathroom
All meals were great; room was clean. Terrific location.
Stayed in October 2021
Reviewed: 6 October 2021
Robert
United StatesTrash in stairwell.
Room was clean. Staff let us check out an hour late recovering from Mayo exam.
Stayed in October 2021
Saratov, Russia
Ao Nam Mao, Thailand
Plougonven, France
North Conway, USA
Žabljak, Montenegro
Paraty, Brazil
Hvar, Croatia
Milan, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content