1202 Bay Street, Florence, OR 97439, United States
#9 of 32 hotels in Florence
Guests' ChoiceBased on 318 hotel reviews
8.0Cleanliness
8.6
Comfort
8.5
Location
9.4
Facilities
8.0
Staff
8.8
Value for money
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 October 2023
Carol
United StatesPillows were too soft and flat. No breakfast on site.
Great location. Comfortable bed. I appreciated real mugs and glass glasses in the room instead of paper or plastic.
Stayed in September 2023
Reviewed: 24 September 2023
Amber
United StatesThe room needed AC
Loved the river view, my kids like watching the boats
Stayed in September 2023
Reviewed: 21 September 2023
Anita
United StatesThere is no A/C in the rooms
Stayed in September 2023
Reviewed: 17 September 2023
Sonya
United StatesNo air conditioning luckily we didn't need it was 80ish one of our days the fan helped. To much furniture in the room. Bathroom was small.
Great location. Excellent shower water pressure. Was right on the river had a good balcony so could watch the boats. We walked from our hotel to shops & restaurants.
Stayed in September 2023
Reviewed: 12 September 2023
Robert
United StatesA bit tight in parking spaces. A little noisy
Walk to restaurants
Stayed in July 2023
Reviewed: 8 September 2023
Carole
United StatesThe room was clean, bright and had a beautiful view. We liked that it was walking distance to shops and restaurants. One of the best stays off our trip.
Stayed in September 2023
Reviewed: 4 September 2023
Maygin
United StatesI wish there was A/C. It was warm.
The location was great. We were able to walk around to town. I liked that it was tucked away from the main area. The room was clean and the staff was friendly.
Stayed in September 2023
Reviewed: 27 August 2023
Jenny
United StatesThey don’t have air conditioning (not that you probably need it most of the year) but a fan you plug in. It was fine and we were comfortable, it was just a surprise. The T.V. was difficult to use but we spent most of our time outside exploring so it was fine.
It was clean and a great location for walking to many local shops/boutiques and lots of yummy places to eat and great views of the bay. Staff was friendly and super helpful and it was quiet and relaxing. A great place to stay and we will be back!
Stayed in August 2023
Reviewed: 12 August 2023
Melinda
United StatesNo A/C- room was terribly hot and stuffy
Great location next to old town
Stayed in August 2023
Reviewed: 31 July 2023
Jill
United StatesRoom was warm. We could not lower the temperature on the air conditioner so the room stayed warm.
Location was close to restaurants.
Stayed in July 2023
Reviewed: 19 June 2023
Becky
United StatesNo housekeeping service and very slow check-in process. There wasn't channel information for television programs. The soaps were rough instead of creamy texture.
Location close to good restaurants. Very comfortable beds. Parking was easy and plentiful. .
Stayed in June 2023
Reviewed: 16 June 2023
Elizabeth
United Statesstairs, tv remotes
location - comfort
Stayed in June 2023
Reviewed: 2 June 2023
Glenna
United StatesBreakfast was not being served and our room needed refurbishing.
Breakfast was not being served, although it was when I booked the room. The bed was comfortable and the location was great, but the curtains showed significant wear and were ripped with age. I would still consider staying there again.
Stayed in May 2023
Reviewed: 1 June 2023
Robert
United StatesUncomfortable bed. Breakfast no longer being offered.
Location
Stayed in May 2023
Reviewed: 20 April 2023
Adrienne
United StatesThe price
The view was wonderful
Stayed in April 2023
Reviewed: 18 March 2023
Tracy
United StatesNo fault of the property, but we had people upstairs who stomped around for hours that evening. Due to the age of the property, you can hear it all.
Love the view of the river and the proximity to town.
Stayed in February 2023
Reviewed: 13 March 2023
Marisa
United Stateslocation was great, close to downtown; river view was terrific
Stayed in March 2023
Reviewed: 24 February 2023
Bruce
United StatesThe bed was old... saggy. Pillows were hard. Needed a blanket.
Location. Shower was nice. View great.
Stayed in February 2023
Reviewed: 21 February 2023
Nancy
United StatesLocation, close to downtown shopping and next to the River.
Stayed in February 2023
Reviewed: 20 October 2022
Donald
United StatesRooms are dated and small but a good value for price.
Handy location as a stop over during our trip. Walking distance to restaurants
Stayed in September 2022
Reviewed: 11 October 2022
Elena
United StatesLOCATION: We had nice rooms overlooking the river. However nearby there is a bridge with a metal section in the middle, so every time a car would cross the bridge that metal would make noise. All night!It was difficult to fell asleep. And it woke me up at night as well...
Stayed in October 2022
Reviewed: 4 October 2022
Clark
United StatesRock hard bed. Woke up with pain from that.
Location is good. Had a room with balcony overlooking the Siuslaw River. That was fun. The bed, however was REALLY hard! Stayed here 3 years ago on a family vacation and was happy to stay again. YES, I would recommend this place.
Stayed in October 2022
Reviewed: 29 September 2022
Mary
United StatesThe rooms are starting to show their age and wear, rugs stained and curtains ripped. Definitely time for some sprucing up.
Great birding from the deck! The staff was very friendly, helpful and professional, and gave us a room next to our friends.
Stayed in September 2022
Reviewed: 5 September 2022
Lana
United StatesNoisy fan no AC
Close to old Town, on the river,
Stayed in September 2022
Merthyr Tydfil, UK
Kingscliff, Australia
Buenos Aires, Argentina
Tuixen, Spain
Waltensburg, Switzerland
Reedham, UK
Ayer Itam, Malaysia
Geoje , South Korea
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content