373 Palomino Trail, Ridgway, CO 81432, United States
#1 of 5 hotels in Ridgway
Guests' ChoiceBased on 514 hotel reviews
8.2Cleanliness
8.8
Comfort
8.6
Location
8.9
Facilities
8.2
Staff
8.8
Value for money
7.9
Free WiFi
8.3
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End of dialog contentReviewed: 22 June 2024
Jill
United StatesIt was more about other guests staying, but the doors slamming was jarring. Not the hotel's fault.
Fantastic spot to stay before heading down into the San Juans. Our pup had fun and was very comfortable, the restaurant and bar is really convenient and a lovely place to sit on a summer night.
Stayed in June 2024
Reviewed: 17 June 2024
Lucia
United StatesEmails saying you had to download a digital key, I message them and they said they always have physical keys. So why stress me downloading something I don't need in an area with really bad reception
Location, how clean it was, good parking.
Stayed in June 2024
Reviewed: 13 June 2024
Suzanne
United Statesno elevator, i must have missed this information when i booked the room
Stayed in June 2024
Reviewed: 10 May 2024
Catherine
United StatesThey did a paint touch-up on the doors and didn't match the color/finish, so the doors were a bit of an eyesore.
I always stay here whenever I'm in the Ridgway/Telluride/Ouray area because it is convenient, very dog friendly (they even provide dog treats in the rooms), and very reasonably priced.
Stayed in May 2024
Reviewed: 21 March 2024
Catherine
United StatesWe like the location, haven’t been here since new ownership and remodel. Very impressed with the cleanliness and room remodel and overall improvement to the property,including the restaurant . We split a delicious burger with the best fries. Great service!
Stayed in March 2024
Reviewed: 14 March 2024
David
United StatesVery clean
Stayed in March 2024
Reviewed: 3 March 2024
Brown
United StatesThe food. Breakfast was fine The dinners eas not for me.
Pet friendly and the staff so nice to him!! I liked The bar was so easy great.
Stayed in February 2024
Reviewed: 29 November 2023
Rebecca
United StatesEverything was to our liking. There were some loud guests staying on the first floor, but we couldn't hear them from our room on the second floor. Staff checked in with us to see if they were being too loud.
Great value and a convenient location for accessing the mountains and hot springs in the area. Very pleased they were dog-friendly accommodation. The food served at their restaurant was excellent for the price. I will absolutely stay here again.
Stayed in November 2023
Reviewed: 2 November 2023
Tiffany
United KingdomNo coffee left when we checked out at 11am (but it's not a big deal!)
Friendly staff, comfortable room, thoughtful amenities
Stayed in November 2023
Reviewed: 14 October 2023
Norman
United StatesLack of breakfast bar
Stayed in October 2023
Reviewed: 9 October 2023
Martin
AustriaSome rooms are very noisy, especially near the laundromat. No breakfast included. No ceiling lights in the rooms which is a bit weird for a newly renovated hotel.
Nice cozy place to rest between activities in the area. Rooms are newly renovated and very clean. The new bar/restaurant looks nice as well. Staff was always helpful and friendly. I especially appreciate the free upgrade to a suite for the inconvenience of having to change rooms twice during my stay.
Stayed in October 2023
Reviewed: 6 October 2023
Robert
United StatesNo elevator.
Very convenient location and extremely helpful staffs.
Stayed in October 2023
Reviewed: 18 September 2023
Larson
United StatesNo breakfast, just coffee and that wasn't available until 7 am.
Accomodations were excellent. Bed extremely comfortable.
Stayed in September 2023
Reviewed: 13 September 2023
Alan
United StatesExperience with complaint of another guest regarding our pets barking and guest pounding on our door while we were out fir one hour. We returned just as hotel phoned (we were in the parking lot). The manager wanted us to downsize and move rooms. We explained that our pets would calm down now that we were there and no one would be pounding on the door.
We enjoyed the room, comfort, location
Stayed in September 2023
Reviewed: 12 September 2023
Dennis
United StatesNo countertop space in bathroom, no iron in room, not enough space to hang clothes, no comfortable chair to sit in. Restaurant closed.
Clean room
Stayed in September 2023
Reviewed: 7 September 2023
Dale
United StatesBathroom was very small. No shelving to lay items
Clean, excellent staff
Stayed in September 2023
Reviewed: 30 August 2023
David
United StatesThe bathroom has no counter tops to put your toiletries
Stayed in August 2023
Reviewed: 21 August 2023
Luz
United StatesThe room size and shower were a bit small. The air conditioner was loud but okay since we prefer sleeping with white noise. Unfortunately, the mountain view came with a view of the highway.
Nice cozy place to rest between activities. The room had a lot of USB plug options.
Stayed in August 2023
Reviewed: 13 August 2023
Mark
United StatesNothing.
Loved Jam at the front desk. He’s top notch.
Stayed in August 2023
Reviewed: 5 August 2023
Gregory
United StatesSee above
Although property was under construction, the stay was good overall. Wish breakfast was more to offer.
Stayed in July 2023
Reviewed: 4 August 2023
Mark
United StatesThey were remodeling the hotel. Had entranceway under construction . A hotel room was used as the lobby to check in.
Stayed in August 2023
Reviewed: 2 August 2023
Travis
United StatesGreat little hotel - rooms were recently updated and are pretty nice. Ridgway is a great little town and we really enjoyed walking around the shops and eating at a few of the restaurants.
Stayed in July 2023
Reviewed: 31 July 2023
Lautenschlager
United StatesPricey
New and clean
Stayed in July 2023
Reviewed: 29 July 2023
David
United StatesSome rooms face a very busy highway; traffic noise -- especially motorcycles and trucks -- can be a problem. Furniture is slightly sparse and sort of sub-Ikea in quality. Restaurant and lobby under construction.
Excellent customer service. When we left a day early the manager agreed to refund portion of pre-payment without hesitation. And when we asked to change rooms the staff moved every bit of our luggage while we were out!
Stayed in July 2023
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