Hair on bathroom wall and light above tub, location is starting to get run down broken handles in on kitchen cabinet ripped pillows on the couch and pool was closed

Location, room size and staff

Stayed in November 2023

pool and jacuzzi was closed due to chemical imbalance. I only booked hotel for that purpose.

location

Stayed in April 2023

No ESPN

Stayed in October 2021

Limited parking (went for graduation weekend so it was a busy weekend). Everything else was great.

Great staff, ample space. 10 minute drive to campus. Nearby restaurants. Standard continental hot breakfast

Stayed in May 2024

The shower never got real hot but overall it was a nice place to stay!

The front desk worker was so great!!

Stayed in April 2024

Elevator super slow I didn’t like the how far the room was from the elevator confusing where things was located ice machine big garbage for trash

The property was clean staff was friendly

Stayed in December 2023

Good location Great price

Stayed in October 2023

The air conditioning didn’t work and it was the hottest week of the year

The location

Stayed in August 2023

If anything can go wrong , it will at this hotel. Never been to a worse staffed hotel. First the hotel staff asked us to offload our luggage at the wrong entrance ( far from lifts ) . Then they say they have no idea where the trolley is , so you have to take your luggage by stairs to third floor. The breakfast was till 9:30 . Even if you reach 9:00 all is empty (photos attached ) . If you are brave enough to ask them , they will not only be rude , you will be pushed out. Thankfully there is a Denny's breakfast near by. We had a suite , the mattress of the sofa bed is made of springs . The springs are broken and poking out . It is dirty and unusable.

Thumps up to the lady who checked us in . She was the only one working there . If you need anything she was supportive and would try to personally get it.

Stayed in August 2023

Very bad rooms and bad service

Nothing to like

Stayed in August 2023

Nothing

Surrounding food restaurants

Stayed in August 2023

This hotel is dated, is dirty , it smells. Extremely overpriced

I liked absolutely nothing about this hotel

Stayed in June 2023

Property was in bad need of updates. Room had strong unpleasant mold/mildew smell. Mildew in shower. Furnishings were tired and worn. Some of the other members of our group had door locks that didn't function properly. Not what we usually have found at other Residence Inns.

Location was convenient

Stayed in May 2023

Everything

Pool was closed, ants in the room, carpet was duct taped, door had a hole on it, lamp was missing shade, missing pics on the wall, I could go on and on. Glass shower door was loose in the ceiling, dirt in all vents

Stayed in March 2023

The basketball hoop was missing. We could hear loud music from down the hall during the night. It's wierd that the orange switch by the door has to be on for other lights to work.

Breakfast was really good, we sat in a quiet nook area and were able to watch cartoons. 🙂 nice warm pool and really relaxing whirlpool. Room was big and roomy for 3.

Stayed in February 2023

It's a bit further away from campus; not walkable

Clean rooms and nice staff

Stayed in September 2022

Nothing

Isma was very accommodating and helpful. The facility was clean throughout my entire stay.

Stayed in August 2022

The ac can was extremely loud and difficult to turn off.

Stayed in June 2022

The room that was given to us stink with urine. No housekeeper on site to clean rug. had to sit with mask on until front desk cancelled our reservation. We went to another hotel.

location, clean Lobby

Stayed in June 2022

The amenities jacuzzi,,outdoor firepit, TV in room,and ice machine in floor not working.Remote for blinds in room broken.Alot of things just not working and no compensation

Location was near many restaurants and mall.

Stayed in April 2022

There were lots of things broken first the ice machine,then the hot tub,the tv in the bedroom didn't work, the fire pit was broken,the bed was not connected to the base everytime we got out of bed it flew in the air,the smoke detectors weren't mounted and rhe batteries were in wrong,the room smelled like smoke,the dishes were dirty,and the remote to open and close the blinds didn't work.I was told by the front desk clerk that we could move to another room but we needed the accessible room for our disabled son and they didn't have any other available.Staff was nice but no housekeeping,or maintenance on duty.We will not be staying here again.Hotel needs updating and there are signs that say they are,but no construction going on.I feel were not accommodated for all the things wrong and we spent $224 for one room,and $185 for the other this hotel needs to close down and upgrade.We have never had this type of experience at any other Residence Inn but this is the last time we visit one.

The size of the room was great.

Stayed in April 2022

We had no water the first morning after I got there, then the rest of the trip we didn't have hot water. I thought this was a non-smoking hotel but smoking from other rooms stunk up my room. The night person would park in the front of the hotel and sit in here car and if you walked up to the desk she would come in and then go right back out.

Stayed in February 2022

Everything was good for me

It's good hotel, everything was fine,I will like to come back soon

Stayed in November 2021

They double booked my room the first night i was there. Came back to the hotel to find a stranger sleeping in my room with all of my belongings. No apology or discount offered for that night. A/C only worked half of the time.

Breakfast was good. When they had it. But there were several days no breakfast was offered

Stayed in October 2021