2740 Jimmy Johnson Blvd, Port Arthur, 77640, United States
#1 of 20 hotels in Port Arthur
Guests' ChoiceBased on 30 hotel reviews
9.5Cleanliness
9.6
Comfort
9.5
Location
9.5
Facilities
9.7
Staff
9.3
Value for money
9.0
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Showing 1 – 25
Reviewed: 3 June 2024
D
United StatesNeed sugar dispensers for the coffee not the tiny little packages, the shower design is terrible, you can't keep from getting water on the floor or soaking the floor mat/towel. The opening needs to be smaller or a second piece of glass to make a sliding door. The maid needs to learn to read her list and not enter rooms unannounced when the room is NOT on her check out list and not ready for cleaning. SOMEONE at Marriott needs to look into sleep number beds, SERIOUSLY!!!!!!!!!
We have been staying here since it opened. We do enjoy the hotel but there are usually 1 or two little things that keep it from getting 100%
Stayed in June 2024
Reviewed: 10 September 2023
Sonya
United StatesN/A
The front desk day staff for Saturday was very polite and attentive to our needs during our stay. She went above and beyond to fix a problem that my husband and I had during our stay.
Stayed in September 2023
Reviewed: 26 May 2023
Sonya
United StatesN/A
Clean property and excellent staff!!! Also the complimentary breakfast.
Stayed in April 2023
Reviewed: 31 May 2022
Shumana
United Statesnot applicable
everything
Stayed in March 2022
Reviewed: 15 April 2022
Ann
United StatesI can't think of anything else I would have expected at this rate.
Our room was very well laid out and equipped with everything you could expect in studio apartment. There were only two of us, my daughter and I, but the room could have easily accommodated five people. A special surprise were the three different pillows on the beds...one thick and dense, one moderately dense and slightly fluffy and one even thinner and quite fluffy; take your choice and get a good night's sleep! It sported a complete kitchen, an unusually long desk and two large windows. Two queen beds, a really comfy sofa bed and a giant spa-like shower completed the resort atmosphere. The breakfast buffet offered a broad selection of dishes, and the food that was supposed to be hot really was hot. The young man who greeted us when we arrived the evening of April 13 was gracious and found us a nice, quiet room far from the elevator. He told us about breakfast service and made us feel genuinely welcome.
Stayed in April 2022
Reviewed: 20 February 2022
Michael
United Stateseverything was great
New facility, clean, comfortable, spacious room, very up to date, friendly and accommodating staff!
Stayed in February 2022
Reviewed: 16 November 2021
Nicole
United StatesCheck was OK but wasn’t expecting extra charges. If there’s extra incidental fees that needs to be communicated up front. My total was $118 with tax but when was checking in the price went up. Please get this straightened out for your guest. Thank you!
Very nice & new property. Clean & spacious. Good value for your money.
Stayed in November 2021
Reviewed: 14 October 2021
David
United StatesN/A
Well Laid out. New with excellent features
Stayed in October 2021
Reviewed: 13 October 2021
Jerry
United Statesair conditioner in room was loud all night, could not sleep!😩
Stayed in October 2021
Reviewed: 26 August 2021
Richard
United StatesBest place in Port Arthur and the staff is friendly and responsive.
Stayed in August 2021
Reviewed: 22 August 2021
Victoria
United StatesBed was comfy! Bathroom was gorgeous! Loved the kitchen!
Stayed in August 2021
Reviewed: 15 August 2021
J
United StatesThe mattress was a little too soft for my liking but everything else was perfect. Brand New Hotel. It had only been open 2 months when I stayed on 8/13/21. There was a delicious hot & cold breakfast with a large selection to choose from. It was the best I've had in years from any hotel.
Stayed in August 2021
Reviewed: 3 August 2021
Julie
United StatesWe loved everything about the property.
Staff was extremely nice and the everything was clean.
Stayed in August 2021
Reviewed: 9 September 2022
Gonzalez
United StatesI asked for a 2 room suite meaning a living room kitchen combo with seperate bedroom. I asked the check in clerk a few times if that's the room I was getting since I paid over $200/ a night and she consistently said yes but I did not. The room I was given was very nice & somewhat roomy, it's had a full kitchen , living area& 2 king beds all together. That's the only complaint I have.
The building itself was very nice & clean. It is close to shopping eateries & hospital. Close access to hwy.
Stayed in August 2022
Reviewed: 9 August 2021
Pearson
United StatesLoud music and tv playing loud all night. It’s still ongoing as I type. It’s been loud since 2:30 am and it’s 6:30 am now!!! Ridiculous
Clean
Stayed in August 2021
Reviewed: 29 February 2024
Kim
United StatesThere are no comments available for this review
Stayed in February 2024
Reviewed: 16 February 2024
Jacqueline
United StatesThere are no comments available for this review
Stayed in January 2024
Reviewed: 31 October 2023
Verlyn
United StatesThere are no comments available for this review
Stayed in October 2023
Reviewed: 26 May 2023
Shunte
United StatesThere are no comments available for this review
Stayed in April 2023
Reviewed: 18 May 2023
La
United StatesThere are no comments available for this review
Stayed in May 2023
Reviewed: 27 April 2023
Shawna
United StatesThere are no comments available for this review
Stayed in February 2023
Reviewed: 13 December 2022
Kellye
United StatesThere are no comments available for this review
Stayed in December 2022
Reviewed: 29 November 2022
Mona
United StatesThere are no comments available for this review
Stayed in November 2022
Reviewed: 16 July 2022
Adam
United StatesThere are no comments available for this review
Stayed in July 2022
Showing 1 – 25
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