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Reviews of Renaissance St. Louis Airport Hotel 4 stars

9801 Natural Bridge Road, St. Louis, Saint Louis, MO 63134, United States

#44 of 71 hotels in Saint Louis

Guests' Choice

Review score

Based on 683 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.6

  • Facilities

    8.3

  • Staff

    8.5

  • Value for money

    7.7

  • Free WiFi

    7.1

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Showing 1 – 25

  • Reviewed: 29 October 2024

    9.0
    Great stay
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    No complimentary breakfast

    Nice room and very clean

    Stayed in October 2024

  • Reviewed: 28 October 2024

    8.0
    Booking.com did not honor my room preference of a king bed.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    N/a

    Beautiful property

    Stayed in October 2024

  • Reviewed: 24 October 2024

    9.0
    Excellent quick overnight stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Ran out of soap in the shower

    Location and service

    Stayed in October 2024

  • Reviewed: 21 October 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    It was all good the ac unit was a little noisy thsts it

    Secure parking made me feel like i didnt have to worry about nothing

    Stayed in October 2024

  • Reviewed: 14 October 2024

    8.0
    Well well.
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Service employee didn't seem to be interested in helping with my bags.

    Easy on boarding. Simple check in. Nice lobby and lounge area.

    Stayed in October 2024

  • Reviewed: 3 October 2024

    8.0
    Linz Clauss review
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Parking is $20 a day,Breakfast was $21 I paid $174 on booking.com when I believe I payed cheaper when I went thru no third party last month....

    The Bar,the staff the view from the windows,the curtains are nice,I loved the bed and shower and the lobby area was beautiful I will definitely come back when I'm by the airport again

    Stayed in October 2024

  • Reviewed: 30 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The restaurant was not great. All of the speed bumps in the floor and caution markings made walking through the restaurant difficult. Our server was not very attentive.

    I like the gated parking

    Stayed in September 2024

  • Reviewed: 3 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Out side sideways old scrubbing cracks dirty dusty broken needed complete replacement. Shower head leaks water from the plumber tape when they apparently tried to fix it before.

    Secure elevator ride key needed to access your floor. Large seating area in the lobby.

    Stayed in September 2024

  • Reviewed: 17 August 2024

    8.0
    Was good for a quick turn over.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Pillow- too soft. The shower configuration was odd and difficult to figure out. Instructions may have been nice. Reserved a room for 4. Only had 3 bath towels. Was obvious sone sort of renovation was happening in our area.

    Left before breakfast. Location was great (airport and rental car return). Was easy to set up wake up call. Didn't like my pillow. Too soft.

    Stayed in August 2024

  • Reviewed: 14 August 2024

    8.0
    The stay was good, I just didn't like the fact that it didn't have a microwave,
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    The room was too small for the price, but it was ok

    The Burger was good, I did not ask for swiss cheese on my burger, but I was good with it.

    Stayed in July 2024

  • Reviewed: 6 August 2024

    7.0
    Perfect place for a short stay near the airport
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds and Adapted Tub - Mobility Accessible
    • Stayed 1 night

    I have a turkey sandwich and salad for lunch. The turkey was turkey lunch meat, not turkey. Had I known, I would not have ordered it. The lettuce had been around a while, too.

    Nice hotel. Great location if you need to be near the airport. Great staff. I would recommend skipping the restaurant, if possible. However, there isn't much near by and the restaurant is convenient!

    Stayed in August 2024

  • Reviewed: 24 July 2024

    9.0
    I enjoyed the hotel every night I was there. I will return. Clean, Friendly staff!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    There was nothing I didn't like. Maybe the time it took to go downtown from the hotel. The hotel is fabulous.

    The room was clean, and the lobby was even better. I have stayed here before, and the hotel has been overhauled.

    Stayed in June 2024

  • Reviewed: 23 July 2024

    9.0
    Pretty good! Hotel was nice, clean!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    System was down at time of check in.

    Convenient location

    Stayed in July 2024

  • Reviewed: 22 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The loud air conditioner

    Nice hotel

    Stayed in July 2024

  • Reviewed: 18 July 2024

    8.0
    It was a grrrreeat
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    It cost for parking and several cars were vandalized also breakfast wasn’t included

    Staff was very friendly and place was really clean

    Stayed in June 2024

  • Reviewed: 14 July 2024

    8.0
    Very good
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    I didn’t like how on the reservation it was one price but when I went and paid for it it was a totally different price

    Stayed in July 2024

  • Reviewed: 11 July 2024

    7.0
    Decent price and location, beds uncomfortable no complimentary breakfast and outrageous restaurant.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Restaurant in hotel was outrageous had to leave to go find food. Guest that was there traveling up and down halls was drunk and sketchy. Lot of drunk people.

    Stayed in July 2024

  • Reviewed: 29 June 2024

    7.0
    Overall great but the loud room air scrubbers working in next rooms was a experience downer…
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Our room was next to 4 rooms being Air Scrubbed for 3 days. It was a loud constant machine fan noise that went on and on. I get that they have to do it, and we we so tired from baseball we got used to it but it wasn’t the best experience.

    Nice hotel, clean, nice pool, bar, dinner area.

    Stayed in June 2024

  • Reviewed: 25 June 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    There was a fingernail on the dresser and hair in my shower.

    I was on a floor with construction. They had machines running all night. Clicking on and off made me feel like someone was trying to get in my room.

    Stayed in June 2024

  • Reviewed: 10 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Adapted Tub - Mobility Accessible
    • Stayed 1 night

    The restaurant could have better prices and be more welcoming.

    The overall asthetic was great. The beds were comfortable.

    Stayed in June 2024

  • Reviewed: 3 June 2024

    7.0
    I would not stay at the hotel again. The price was a little too high for my liking.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights

    The comforter was so stained. I didn't notice it the first night. I had a hard time sleeping the second night after noticing how stained it was. Just gross. Did not sleep well in general because of so many doors opening and closing until about 2am. The room to room noises were minimal though. The restaurant should have hand sanitizers available for people using the buffet. In general, the hotel is showing its age. It just seems like it could use a deep cleaning. I gave a poor rating for the view from the room since I was on the front side of the hotel and you see an expansive roof below you.

    The bed was comfortable. TV worked well. I liked the in-room coffee maker with the pods. The room was laid out well. The person who brought dinner to me was very nice. Front desk and restaurant employees were very nice as well.

    Stayed in June 2024

  • Reviewed: 29 May 2024

    7.0
    stay was good but could have offered free wifi and free parking and breakfast
    • Business trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 3 nights

    had to pay for parking and pay for breakfast elevator stopped working no free wifi

    Stayed in May 2024

  • Reviewed: 27 May 2024

    7.0
    It was ok
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    No straight entrance to hotels elevator from rear of building and wish there was a jacuzzi

    Breakfast should be served for free, or cocktails

    Stayed in May 2024

  • Reviewed: 26 May 2024

    9.0
    My stay was nice I enjoy it and I would be back again
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing I like everything about it

    I think the property was nice 🙂

    Stayed in May 2024

Showing 1 – 25

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