2000 Northwest 19th Street, Boca Raton, FL 33431, United States
#16 of 30 hotels in Boca Raton
Guests' ChoiceBased on 138 hotel reviews
7.6Cleanliness
8.1
Comfort
8.2
Location
8.8
Facilities
7.5
Staff
8.5
Value for money
7.5
Free WiFi
7.8
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End of dialog contentReviewed: 5 June 2024
Robert
United StatesCommon area furniture was terrible. Very Uncomfortable !! Need new bar stools, beach and lounge chairs . Furniture was either to narrow or to low. Had difficulty even getting up from a sitting position.
Facility, location good. Original cost was average but I felt we were nickel and died to death for everything else.
Stayed in June 2024
Reviewed: 27 February 2024
Michael
United Statessee above
Breakfast was just okay. eggs didn't taste hot or fresh, sausage a little greasy. I think it would be nice to have some REAL oatmeal. But, it was ok.
Stayed in February 2024
Reviewed: 1 February 2024
Doris
United StatesNot enough offerings for breakfast
Stayed in January 2024
Reviewed: 7 November 2023
Nicole
United StatesGreat staff! Nice and clean accommodations...gorgeous pool and fun pool bar! Great value!
Stayed in November 2023
Reviewed: 29 October 2023
Marva
NetherlandsI had issues with my first room because the toilet water would not stop running. I was moved to another room the following morning and that room had a bad smell (confirmed by the chief engineer who came to the room), so I was moved the following morning to another room which was very comfortable.
The front desk supervisor/manager was exceptional. She went above and beyond to help with what little hiccups I came across. Everyone was very professional and nice. I will stay here when I return.
Stayed in September 2023
Reviewed: 23 October 2023
Lonnie
United StatesInconvenience with continental breakfast
Location and hospitality
Stayed in October 2023
Reviewed: 30 July 2023
Chantel
United StatesHad to request a different room. First room smelled like burnt rubber and sheets weren't clean.
Switched me to a better room.
Stayed in July 2023
Reviewed: 12 June 2023
Porfirio
Puerto RicoBreakfast poor.
Stayed in May 2023
Reviewed: 5 June 2023
Gizelle
CanadaThe water was off when we arrived and our room wasn't ready, although I asked for an earlier check-in time. The music at the pool is extremely loud.
The pool was amazing, as well as the breakfast. Extremely comfortable chairs at the pool. Lisa at the front desk was very friendly and helpful.
Stayed in June 2023
Reviewed: 11 May 2023
Ronald
United StatesNo restaurant services
Stayed in May 2023
Reviewed: 14 April 2023
David
United StatesPillows a bit lumpy and hard for my taste. Gym suffiecient but as it is small I can see how it might get crowded at times. No microwave in room. I did not like the coffee in the room.
Pool area excellet. renovation coming along very well. Nice, friendly staff.
Stayed in April 2023
Reviewed: 20 March 2023
Williams
United StatesThere was no hot tub available
The amenities
Stayed in March 2023
Reviewed: 16 March 2023
Joseph
United Statesno bar , no security cameras in parking lot , and air conditioning was not working properly
property was remodeled very nicely
Stayed in March 2023
Reviewed: 10 March 2023
Lauren
United Stateslots of construction
staff and location
Stayed in February 2023
Reviewed: 27 July 2022
Newton
Brazilparking lot
clean
Stayed in July 2022
Reviewed: 27 June 2022
Katherine
United Statesin middle of renovations
location
Stayed in June 2022
Reviewed: 26 May 2022
James
United StatesThe fact that the first room I went to smelt like marijuana and I had to change the wrong there was no discount and I was charged more than what I was quoted
The way the hotel looked and was designed
Stayed in May 2022
Reviewed: 2 May 2022
Betzaida
United StatesHi, the hotel is under construction due to that pool was closed .
Hi, the service from the employees
Stayed in April 2022
Reviewed: 15 March 2022
Abel
United StatesLocation and friendly staff.
Stayed in March 2022
Reviewed: 3 February 2022
Stephen
United StatesOutdoor areas not cleaned. Same trash items near side entrances for my 12 day stay. Room ceaning every 3-4 days. Rooms get messy, trash receptacle, filled in 2-3 days. Must request new towels and wash cloth's each day. Not enough soaps to last until next cleaning. Expensive for breakfast. $18.00 per person seems high. Large size modern TV, however, many of the premium channels and none premium channels can not be viewed, even if you were willing to pay extra, I was told this by the front desk staff. The channels were transposed to what ever the cable provider wanted to feature. Front desk said the had been having a technical issues. 12 days ?? Not acceptable and not appreciated if you spend your evenings hoping to see a premium features.
Location & Room. Staff... Pool, gym, lobby Free coffee in the morning. A good brand that is very aromatic. Policy of 2 unrelated persons in the elevator at one time was a good idea.
Stayed in January 2022
Reviewed: 25 January 2022
Jeff
United StatesThe hotel needs alittle upgrade. Maybe painting, new bathroom fixtures. Our toilet handle stuck and bathroom fan didn't work. For a lower end Marriott no issue and location perfect. Staff was great. I'd stay again. Just wish the weather was better.
Stayed in January 2022
Reviewed: 19 November 2021
Grant
United StatesOn the day of our departure, we needed a quick breakfast to get to the airport on time. Jodie was off and the service was sooo slow or practically non exsistant, we left and went to Starbucks so as not to miss our flight
Jodie,who works in the hotel restaurant was outstanding!!! she was the only server at breakfast and did a fabulous job. we went back every morning because of her.
Stayed in October 2021
Reviewed: 3 August 2021
Yairheni
Puerto RicoClean the rooms every three days.
Stayed in August 2021
Reviewed: 1 July 2021
Dawn
United StatesDisappointed as my room would only be cleaned every 3 days. Had to ask daily for clean towels. While they left 3 days worth of wet, dirty towels in bathroom. Had to even ask to toilet paper. The outside grounds/pool area needed to cleaned. Leaves and garage around the pool and parking lot. Dirty plates around pool area. I stayed at this location many times, and everything used to be spotless. I wouldn’t say that now.
Location was convenient
Stayed in June 2021
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