411 San Bruno Avenue East, San Bruno, CA 94066, United States
#6 of 15 hotels in San Bruno
Guests' ChoiceBased on 554 hotel reviews
8.3Cleanliness
8.9
Comfort
8.7
Location
8.5
Facilities
8.4
Staff
9.3
Value for money
8.5
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 June 2024
Bry
Costa RicaNoisy because of the airport
Location to the airport, service
Stayed in June 2024
Reviewed: 22 June 2024
Michael
United KingdomA bit of noise from airport but not as bad as I was expecting, only heard a few bigger planes
Good location - Caltrain 5 mins walk, BART & shopping centre 15 mins, several resturants 5-10 mins walk. area felt safe. Clean and spacious room
Stayed in June 2024
Reviewed: 18 June 2024
Kwang
SingaporeRoom clean and comfortable and staff were friendly
Stayed in June 2024
Reviewed: 6 June 2024
Claudio
Switzerlandnon
close to the airport friendly stuff room was clean and ok
Stayed in May 2024
Reviewed: 4 June 2024
Alexandre
BrazilOld hotel, so many stars to go up.
Location, very near to the airport. Beds were comfortable.
Stayed in May 2024
Reviewed: 4 June 2024
Jennifer
AustraliaHard to carry luggage up the stairs.
Clean, spacious rooms and close to airport.
Stayed in May 2024
Reviewed: 3 June 2024
Petr
Czech RepublicIt's close to the airport, so quite noisy. You have to take that into account.
Close to the airport.
Stayed in May 2024
Reviewed: 30 May 2024
Paul
New ZealandThe staff we helpful and friendly
Stayed in May 2024
Reviewed: 24 May 2024
Frederick
United Statesvery close to airport, many restaurants very close by
Stayed in May 2024
Reviewed: 24 May 2024
Michelle
AustraliaThe starting s( but I know they can’t fix that easily.) If it was too hard for us I am sure they would have changed our room. Maybe contacting to offer or upper or lower room could be a solution.
From the moment you check in it’s professional. Dineel knows his stuff, nothing’s too much trouble. Close to the airport but also close to the train. We drove there parked our car and trained/bused everywhere. Microwave/fridge in room was great. Safe,secure feeling area for a very reasonable price. Great breakfast also.
Stayed in May 2024
Reviewed: 22 May 2024
Colleen
United StatesBlinds do not block out light. Floors very uneven.
Close to the airport. Clean. Comfortable bed.
Stayed in May 2024
Reviewed: 22 May 2024
Sybrand
NetherlandsBreakfasts is ok, but like the rest of the USA basic according European standards
Close to the airport (2 km/1 mile). Owner is very friendly and helpful
Stayed in May 2024
Reviewed: 22 May 2024
Milan
PolandWe got a room even before official check-in time. Therefore, we could leave our luggages in the room and go for a walk in San Francisco. Accomodation staff moreover provided us cards for BART that we also appreciated.
Stayed in May 2024
Reviewed: 21 May 2024
Mike
New ZealandA little noisy
Location
Stayed in May 2024
Reviewed: 19 May 2024
Allison
United StatesLoud being by the airport. No breakfast offered.
Very clean room. Comfortable bed. Nice staff.
Stayed in May 2024
Reviewed: 17 May 2024
Alexandra
GermanyThe breakfast could offer just a little more variety such as some cheese or coldcuts and maybe some cereals.
The room was clean, the location a little noisy due to the traffic along the road. Breakfast was very rudimentary. The staff was extremley nice and helpful.
Stayed in May 2024
Reviewed: 10 May 2024
Rod
AustraliaCleaning needs to improve
Location close to the airport
Stayed in May 2024
Reviewed: 9 May 2024
Stephen
United StatesAll good.
Great mattress, close to airport for taxi, welcoming and helpful staff
Stayed in April 2024
Reviewed: 8 May 2024
Zhi
AustraliaAs I forget the big time delay, I booked the hotel one day later. However the boss Dinesh was so kind to allow me change the date. The room is big enough for two double beds. There are a few restaurants near the train station. The hotel is only 6 minutes walk to the train station. The hotel provides simple breakfast as well.
Stayed in May 2024
Reviewed: 7 May 2024
Patricia
New ZealandThe gentleman who checked me in was not really friendly, as if he was bored with an elderly, non-business, single reservation. He was in a hurry to give me directions and there was no one else waiting to check in. Also no glasses in the bathroom and difficult time reaching the front desk from my room - the line was always busy.
Stayed in May 2024
Reviewed: 6 May 2024
Bohdan
United StatesMay become noisy sometimes due to the sounds of airplanes and cars on the street.
Clean and comfortable room, convenient location near the airport, welcoming staff.
Stayed in May 2024
Reviewed: 3 May 2024
Vineela
United StatesAccessible, close to airport Parking on site Clean Friendly staff
Stayed in May 2024
Reviewed: 1 May 2024
Yevgeny
IsraelNot clean enough
Good location 10 min from airport Stayed there after the arrival Good Value for money
Stayed in April 2024
Reviewed: 29 April 2024
Marta
United KingdomLocation, breakfast, room.
Stayed in April 2024
London, UK
Bø, Norway
Flims, Switzerland
Patong Beach, Thailand
Dresden, Germany
Bovec, Slovenia
Sempach Station, Switzerland
Utjeha, Montenegro
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content