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  5. Reviews of Regency Hotel & Conference Center

Reviews of Regency Hotel & Conference Center 3 stars

400 Greymont Avenue, Jackson, MS 39202, United States

Review score

Based on 43 hotel reviews

3.3

Score breakdown

  • Cleanliness

    4.4

  • Comfort

    4.5

  • Location

    5.9

  • Facilities

    4.0

  • Staff

    6.3

  • Value for money

    4.8

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 26 September 2022

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    To why it was empty.

    It was empty.

    Stayed in September 2022

  • Reviewed: 15 April 2022

    2.0
    property pictures are a from years past. this place is run down and crawling with undesirables
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    everything meth head central! pictures were from 20 years ago and definitely mislead you while booking

    nothing

    Stayed in April 2022

  • Reviewed: 4 March 2022

    2.0
    Very poor
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything could have been better.

    Better than sleeping in the car.

    Stayed in February 2022

  • Reviewed: 8 February 2022

    3.0
    never again
    • Family with young children
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    there were dirty wash cloths hanging on the shower curtain rod. there was soap left in the soap dish in the shower dried with a hair in it. the comforter was stained. the vent cover in the bathroom was hanging from the ceiling. the mirror I. the bathroom was not clean.

    Stayed in February 2022

  • Reviewed: 22 November 2021

    2.0
    poor
    • Leisure trip
    • People with friends
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The sheets were dirty, that had stains on it. if I could upload pictures of it I would. the bed had crumbs in it. spider webs in the corners, etc.. I notified a staff and suggested another room. not only the room I had had problems but the other room was worse. also took pics of the issues. the only thing the staff could do was offer me brand new sheets/comfort because the manager was out. at check out I confronted the manager with the issues, sad to say nothing was done. worse thing I ever heard an hotel manager say is “maybe some customer snuck in the room and used the beds.” I was livid. No credit no refund no nothing. toning but an argument back and forth. did not even want to see the pictures. I would never recommend this hotel. all the hotels was booked, but at least I got to lay my head down THANKFULLY

    Stayed in November 2021

  • Reviewed: 22 November 2021

    4.0
    not worth it
    • Leisure trip
    • Group
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    dirty old smelly

    location perfect

    Stayed in November 2021

  • Reviewed: 18 October 2021

    3.0
    I will never stay there again
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The smell, ac, towel, bed

    The pictures online look nothing like the actual rooms. The ac didn't work. There was no cloth on the ironing board and when I asked for one they gave me a towel. The wash rags were dirty and the rooms smelled.

    Stayed in October 2021

  • Reviewed: 18 October 2021

    3.0
    broke ac/heater
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    run down / ghetto

    nothing all the good things weren’t available

    Stayed in October 2021

  • Reviewed: 27 September 2021

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Horrible condition smell urine in the stairwell was a drug dealer or suspicious person sitting in his car in the parking lot trying to get people to come to his car was a rundown trashy City

    The fact that they provided me with a place for my family to take shelter from a hurricane and I also liked that they let me smoke weed in the room

    Stayed in August 2021

  • Reviewed: 19 August 2022

    1.0
    I wouldn’t stay there again
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    it was not clean bed spread had holes in it dead bugs in the bathroom residue on the toilet seat

    the price

    Stayed in August 2022

  • Reviewed: 8 August 2022

    6.0
    The hotel was next to my designation for the weekend.
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 1 night

    The outlet in the bathroom did not work.

    Staff was friendly. The room was clean and organized. The furniture was comfortable.

    Stayed in August 2022

  • Reviewed: 29 June 2022

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    The hotel looked very run down the hole building was hot 🔥🥵 including the roomthe elevator didn't work and I was on the third floor and me and my children had to walk up the stairs the pool was out of order and it look like it has been out of order for at least 2 years or more but it's a perfect hotel for the Street Runners I said what I said 🤷🏽‍♀️

    Nothing!

    Stayed in June 2022

  • Reviewed: 28 June 2022

    1.0
    Please do not let people book this place anymore!
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything! Unsafe, smelled, no breakfast.

    There are so many things to say. This hotel was probably the worst place that I have ever experienced. We didn't even end up staying there. It was unsafe; none of the doors were locked to the outside and there were random people hanging around in the hotel. It took about 15 minutes before we were even greeted in the lobby. The smell was horrific there was no breakfast like advertised and it was just terrible. I wouldn't even advertise this place anymore. It is the worst!

    Stayed in June 2022

  • Reviewed: 20 June 2022

    1.0
    It was bad never stay there again
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Non smoking room smelled with a strong smoke smell. I reported it and then went to get some spray. I looked forward to swimming in pool but it was not running. There was hair not ours in bathroom it was just not a clean room. Lost money in coke machine.

    Stayed in June 2022

  • Reviewed: 12 June 2022

    1.0
    Very poor
    • Business trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very dirty, shower has grease a d somerhing else smeared on the wall, blood or something dried on bathroom door and the plug ins would not hold my charger....over all smell was bad, but I will say the bed was usable.

    Stayed in June 2022

  • Reviewed: 3 June 2022

    1.0
    I will nvr stay here again
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Staff could have spoken better English. The place could have been cleaner. The appliances could have worked. I was over charged I paid 112 dollars online then had to pay 147 dollars once I got there. The 112 dollars was eventually refunded to card but still had to pay more than I was quoted.

    The motel was nothing like described or in pictures . The ac did not work the tv did not work. A d there was a local drug dealer who did not hesitate to aak if we needed anything, meaning drugs. Also he would knock on our window to ask for cigarettes. The place had a real dirty feel to it even though the Hilton and Hampton Inn were just up the road. Overall the place sucked.

    Stayed in May 2022

  • Reviewed: 1 June 2022

    1.0
    Never again
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 1 night

    I didn’t like the brown bugs on my sheets when I pulled them back nor did I like that there was not even a grab and go breakfast offered, not even a muffin. I understand COVID but a sack breakfast would have beat nothing

    Stayed in March 2022

  • Reviewed: 24 May 2022

    8.0
    Very good
    • With a pet
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I didn’t dislike anything. The bed comforter was a little worn, but it was very clean as was the whole room. The hotel was old, but charming.

    I loved the magical feel of the hotel. There was a special inviting warmth that l felt. The architecture in the lobby was castle like. There was nothing cookie cutter like about the place. It was quite unique. And the owner, Shirley was lovely to talk to. They made my dogs and l feel quite welcome and at home. I will definitely stay there again.

    Stayed in April 2022

  • Reviewed: 11 April 2022

    1.0
    Stale smell, no bar/lounge as advertised. Found a syringe in the drawer by Bible day of checkout.
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 3 nights

    What did I like? I don't complain about rooms much. Old towels that look like they had since they opened. Old bedspreads. Vent coming down in the bathroom. College kids partying in the parking lot and cops had hotel blocked off, we couldn't get into our room for about an hour.

    Breakfast??? Lol...You have a small coffee pot in your room. In the bathroom.

    Stayed in April 2022

  • Reviewed: 20 March 2022

    1.0
    The room was not clean at all
    • Business trip
    • Family with young children
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    It could have been cleaner

    It was no price of but the room was discussed in the tub was dirty with a dirty Tower in the tub

    Stayed in March 2022

  • Reviewed: 17 March 2022

    1.0
    Avoid this place at all costs.
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    Roaches, black mold, no towels, dirty room and facility, ceiling leaking in the bathroom, no external door locks, unfriendly and unhelpful staff, people yelling and carrying on all night, doing drugs in the stairwell.

    Stayed in March 2022

  • Reviewed: 14 March 2022

    10
    it’s was clean and staff was very nice
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    there was nothing

    it was close to where we had tickets to

    Stayed in March 2022

  • Reviewed: 14 March 2022

    5.0
    Good for overnight trip
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Our room wall sockets didn't want to hold in our charger cords

    How close it was to the event we attended

    Stayed in March 2022

  • Reviewed: 14 March 2022

    1.0
    Terrible experience, could not check out soon enough.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Hotel was rundown and in need of repair. The hotel did not smell fresh and was in need of cleaning. The bathroom towels were old and stained, and the bed spread was old, dingy, and stained.

    Did not like anything. Hotel location was OK.

    Stayed in March 2022

  • Reviewed: 21 February 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Heat did not work, coffee pot did not work

    It was clean

    Stayed in February 2022

Showing 1 – 25

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