4350 Commerce Road, Richmond, VA 23234, United States
#55 of 72 hotels in Richmond
Guests' ChoiceBased on 772 hotel reviews
5.8Cleanliness
6.6
Comfort
6.5
Location
6.9
Facilities
6.2
Staff
6.4
Value for money
6.6
Free WiFi
7.4
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End of dialog contentReviewed: 20 May 2024
Keezie
United StatesTowels were a little thin and those metal bins that they roll around during checkout are loud and should be replaced. Pet bins did not have any bags to clean up after pets, coffee was not 24 hrs like the site says, and a little iron would've been nice. My key card stopped working after checkout on night one even thought I stayed 2 nights
Room was clean, police was sitting in the parking lot late at night, and my little dog was allowed to stay without any extras. There are smoking areas
Stayed in May 2024
Reviewed: 5 May 2024
Laura
United StatesThe customer service was very bad the girl at the front desk had altitude I really hesitant to stay she didn't tell me what room I was in.
First the customer service wasn't friendly overall the location was good my room was clean the lights wasn't work properly, the girl at the front desk she was not friendly altitude was bad .overall it was ok .
Stayed in May 2024
Reviewed: 18 April 2024
James
United StatesNo coffee/creamer no breakfast
Stayed in April 2024
Reviewed: 16 April 2024
Demetrius
United StatesWall outlets didn't have enough power to charge our phones. we had to use portable batteries.
they had comfortable beds. they had clean sheets.
Stayed in March 2024
Reviewed: 11 April 2024
David
United StatesDisconnect the fan from the bathroom light or get a more expensive silent fan!
The King bed best feature.
Stayed in April 2024
Reviewed: 27 March 2024
Lyle
United Statesthe holes in the sheet for one the the tv remote didn't work, inside phone to would not work
To many people wondering the parking lot dealing drugs every where couldn't go outside to the car without someone asking for money or cigarettes the room next to us were loud.
Stayed in March 2024
Reviewed: 27 March 2024
Corey
United StatesStaff
Location
Stayed in March 2024
Reviewed: 17 March 2024
Damos
United StatesThe wenchs and crackheads.
The friendly pit bull.
Stayed in March 2024
Reviewed: 2 March 2024
Clarence
United StatesThe no wifi signal inside room in back of building.
Location was good
Stayed in March 2024
Reviewed: 19 February 2024
Amanda
United StatesThe front desk person was very rude when i checked in. Also the bedding gave me hives on my body.
Stayed in February 2024
Reviewed: 29 January 2024
Courtney
United StatesStaff hospitality when checking in was horrible
Good price
Stayed in December 2023
Reviewed: 12 January 2024
Tina
United StatesRundown
Convenient
Stayed in October 2023
Reviewed: 30 December 2023
Gabriele
United StatesSmell of smoke around the room and smell pee in the bedroom
Nice
Stayed in December 2023
Reviewed: 14 December 2023
Judit
United StatesNot clean
Big and comfortable mattress
Stayed in November 2023
Reviewed: 6 December 2023
Tina425
United StatesThe woman at the check in was rude and unfriendly
The rooms are clean and comfortable. Reasonably priced. Manager (Ken) was awesome to work with.
Stayed in October 2023
Reviewed: 17 November 2023
Josie
United StatesBreakfast was adequate and the room was pleasantly comfortable. Actually there was nothing to complain about..I was comfortable. I would consider your establishment again...thank you
Stayed in November 2023
Reviewed: 11 November 2023
Brandon
United StatesRoom smells like weed and air freshener. Made all my luggage stink and even carried over to my vehicle.
Was cleaner than expected.
Stayed in November 2023
Reviewed: 8 November 2023
Tawansa
United StatesNothing
Convenient
Stayed in November 2023
Reviewed: 24 October 2023
Hernande
United StatesThe person at the front desk was not upset and gave me a hard time for a simple check in. There after was Sunday and a lot of room available and made me wait ended up by giving me a room that was still dirty and I had to go again and spent more time
Apart from the front desk guy everything else was fine
Stayed in October 2023
Reviewed: 20 October 2023
Dunkley
United StatesClean
Everything
Stayed in October 2023
Reviewed: 15 October 2023
Audre
United StatesNot enough food locations only twoj
Location
Stayed in October 2023
Reviewed: 9 October 2023
Ray
United StatesHeat ac control broken in room.
Stayed in October 2023
Reviewed: 6 October 2023
Liteskin
United StatesRude guests people knocking on my door middle of night it will be nice to have security present
The bed was comfortable
Stayed in October 2023
Reviewed: 25 September 2023
Carmela
United StatesNoise. People coming and going all night. Tiny bathroom without ventilation.
Bed was comfortable.
Stayed in September 2023
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