11999 East Freeway, Houston, TX 77029, United States
#353 of 432 hotels in Houston
Guests' ChoiceBased on 263 hotel reviews
6.4Cleanliness
7.0
Comfort
6.9
Location
7.3
Facilities
6.8
Staff
7.7
Value for money
7.3
Free WiFi
7.2
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End of dialog contentReviewed: 28 February 2024
Charles
United StatesNeeds lots of repair. The floor was ruined in our room. I was given the key to a room that was already occupied, but he corrected it after I told him that there were belongings in the room.
Price. Friendly guy at desk.
Stayed in February 2024
Reviewed: 1 January 2024
Thomas
United StatesHad roaches. I reported my TV not working and clerk didn’t fix it he gave me instructions on how to do. I was unable to fix it.
Had roaches and my TV did not work
Stayed in December 2023
Reviewed: 29 August 2023
Juanita
United StatesIt was dated, needed some repairs and some things replaced
It was in a convenient location; near a lot of restaurants and stores.
Stayed in August 2023
Reviewed: 20 June 2023
Melissa
United StatesThe whole room. It was dirty. Bathroom door was broken. A/C was leaking water through the inside. Lamps weren’t working properly and bedcovers were stained and worn out. Worst room I’ve ever stayed in. The staff was slow and not very friendly.
Nothing
Stayed in June 2023
Reviewed: 1 July 2022
Victor
United Stateslocation
location
Stayed in June 2022
Reviewed: 28 April 2022
Anastachia
United StatesThe room
The staff
Stayed in February 2022
Reviewed: 19 February 2022
Robert
United Statessketchy characters lurking around
convenient
Stayed in November 2021
Reviewed: 12 February 2022
Arturo
United StatesThe restroom didn’t properly fully flush. The shower didn’t flush the water drain.
The location. The price.
Stayed in February 2022
Reviewed: 20 December 2021
Bianca
United Statesthe bed was very stiff and temp in room was humid.
great and wonderful, friendly staff and snacks available. was able to get an iron and iron board.
Stayed in December 2021
Reviewed: 13 December 2021
Stephanie
United Statesnot clean enough
close to where I work
Stayed in December 2021
Reviewed: 12 December 2021
Catherine
United Statesother guestbare very loud early in the morning every day right outside my door
price
Stayed in December 2021
Reviewed: 10 November 2021
Conner
United Statessmall TV
good Wi-Fi, clean, presentable
Stayed in November 2021
Reviewed: 7 September 2021
Evacueee
United StatesDidnt feel safe with my kids with the stragglers hanging around smoking weed.
The staff was amazing. They were friendly, accomodating, & made checking in/out very easy.
Stayed in September 2021
Reviewed: 1 August 2021
City
United StatesWifi does not work. Staff does not know the correct password. Manager was kind of rude to me and other guest.
Rooms are cleaner than other locations. Pets are welcome without deposit.
Stayed in July 2021
Reviewed: 25 July 2021
Jose
United StatesHaving in the room a coffee maker and an Iron and changing the broken curtain. Outside needs some paint.
It was quite and clean, in the rooms.
Stayed in July 2021
Reviewed: 27 June 2021
Rachel
United StatesCouldn't sleep and the people who stayed behind us played music all night long. And it didn't have the shower head on I had to put it on myself to shower.
It was clean but there was not enough towels .
Stayed in June 2021
Reviewed: 28 May 2024
Grimm
United StatesRoom was dirty couldn't swimming in pool was filled with trash hot water didn't last long
Coffee was good actually worked great
Stayed in May 2024
Reviewed: 26 May 2024
Norman
United StatesEVERYTHING
Stayed in April 2024
Reviewed: 21 April 2024
Jaye
United StatesThe foul smell & dead roaches all over the floor when we arrived. I had to go purchase scented Candles & expensive Air Fresheners to be able to stay comfortably the entire stay. In addition we went and purchased cleaning supplies to scrub the unit and mopped the floors ourselves.
The space, & 2 connected, yet separate bathrooms.
Stayed in February 2024
Reviewed: 27 February 2024
Charles
United StatesThis place is a roach motel. Roaches everywhere! I felt like I was river dancing stomping all those roaches! There was no TV remote nor phones to call the front desk. I walked to the front desk to get a remote only to find out she gave me the wrong one . Drawers were missing out of the bedside furniture. Couldn't do any work on the desk because roaches were crawling everywhere. I unfortunately checked in late and couldn't get another room.
Nothing.
Stayed in February 2024
Reviewed: 19 February 2024
Hebert
United StatesThe area is getting sketchy keep hearing about a lot of cars being stole.
I like how convenient and close it is to my place of business.
Stayed in February 2024
Reviewed: 8 January 2024
Tess
United StatesThe staff was very comforting respectful and made me feel at home I would recommend to anybody that needed a place to stay
Stayed in January 2024
Reviewed: 3 November 2023
Marsha
United StatesThe room.was nice and cozy Bed was very relaxing.
Stayed in October 2023
Reviewed: 23 October 2023
Davonna
United StatesI had 529 , AC didn't blow past 68 , the shower was uncomfortable , to small and the water didnt get hot at all , there was roaches inside the room plugs in the room didnt work ! Some of the light didnt work was not satisfied at all!!!
Nothing
Stayed in October 2023
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