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Reviews of Red Lion Hotel Kelso 3 stars

510 Kelso Drive, Kelso, WA 98626, United States

#9 of 9 hotels in Kelso

Guests' Choice

Review score

Based on 664 hotel reviews

5.7

Score breakdown

  • Cleanliness

    6.4

  • Comfort

    6.6

  • Location

    7.5

  • Facilities

    6.0

  • Staff

    7.2

  • Value for money

    6.3

  • Free WiFi

    6.8

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Showing 1 – 25

  • Reviewed: 20 June 2024

    6.0
    I slept there, but will not return.
    • Business trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom was dirty. In particular the toilet. The sheets looked like it had mold on it and they were changed or made with a cleaning service.

    The property was in a good location to my events.

    Stayed in June 2024

  • Reviewed: 17 June 2024

    7.0
    I needed this room for just one night and slept very well
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    I really want my own coffeemaker in my room

    Pretty close to where I was competing with my dog. Gave me room with quick access to outside for my pup. Very quiet hotel. Park was across the street.

    Stayed in June 2024

  • Reviewed: 16 June 2024

    6.0
    Good value but update and better staffing would elevate this property significantly
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 2 nights

    Breakfast was so disappointing. Yes it's hot. But it's understaffed so there is rarely enough food for the people there at breakfast. There is a "Ring Bell" if food needs to be replenished but I'm not sure it's connected to anything because multiple people pushed it hoping for food but it was unanswered. Overall, that diminished the stay. Beds were ok but the sheets are not real soft. Location is great and close to Longview. The price was the highlight

    Overall it was clean and I felt safe. Room size was nice

    Stayed in June 2024

  • Reviewed: 1 June 2024

    6.0
    It was OK. It was a bit OLD and run-down and there wasn't enough staff to provide timely breakfast.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 1 night

    The staff at desk did not know if the town had a visitor center. We found it located only about 1/2 mile from the hotel at the corner of Allen st. I would think the hotel could direct people to the Town's Visitor center. Also no information about visiting Mt St helens although when I researched Mt St Helens, they recommended the Red Lion as being a good location to have access to the site. The breakfast was totally gone when we arrived and we (along with others) had to wait for more eggs, sausage, milk to come out from the kitchen.

    Location close to Mt St. Helens

    Stayed in May 2024

  • Reviewed: 26 May 2024

    5.0
    Okay
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The room heater did not work. It was cold all night.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    5.0
    Good bed
    • Leisure trip
    • Couple
    • Queen Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was sketchy Not enough food

    Stayed in May 2024

  • Reviewed: 19 May 2024

    5.0
    bed comfortable
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    b-fast not ready on time, no eggs at all! valve for water between shower and bath did no work, tub chipped, Friday night and bar not open. Overall in need of remodel.

    good location, bathroom lights were super, bright and easy to see for grooming

    Stayed in May 2024

  • Reviewed: 6 April 2024

    6.0
    Save your money go somewhere else.
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Changed rooms because my toilet didn't flush. Solo traveler pretty much at the far end of the building.i got my steps in going to an from my room to the breakfast. Which I went to the first morning at 7 am they opened at 6 and there basically wasn't anything left. I waited a good fifteen minutes before just grabbing a bagel and coffee and going back to my room cause they don't have pots in the room. All in all not happy. Ants in my bathroom. No way to use the tub only the shower.

    The bed was comfy.. nice staff .

    Stayed in April 2024

  • Reviewed: 18 March 2024

    6.0
    It worked out great. They enjoyed there stay.
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Room for daughter in law and granddaughter. Had refrigerator and microwave.

    Stayed in December 2023

  • Reviewed: 16 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Old, very cold feeling

    Price—front desk personnel were very friendly

    Stayed in February 2024

  • Reviewed: 15 January 2024

    6.0
    We were thankful they had a room at a good price when we got stranded in a snow storm.
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Very dirty, had to change rooms 2 times for different reasons, old property.

    Staff were very friendly and tried to help as much as they could.

    Stayed in January 2024

  • Reviewed: 2 January 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room - Disability Access
    • Stayed 4 nights
    • Submitted via mobile

    Room was outdated and dirty. Overall id say it wasn't too bad, being outdated makes it look dirtier, the grounds were clean.

    Stayed in December 2023

  • Reviewed: 24 December 2023

    7.0
    Cheap and cheerful!
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Room 118 is in need of some TLC cleaning, refinishing of surfaces, upholstery, carpet and caulking around the tub.

    The coffee was quite good, and we were pleasantly surprised. The offerings at breakfast are basic tummy fillers, and we're cool with that. I used the fitness room and the equipment was decent. Our bed was comfortable and it was lovely and quiet. We slept well. I liked the toiletries and the shower was hit with good pressure.

    Stayed in December 2023

  • Reviewed: 13 December 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The smell of smoke in the hallway of non smoking rooms, the shower head was mounted for a 10 year old, the light in the non working bathroom fan was holding on by one wire and breakfast was fair at best.

    Location is great being right off the freeway and the bed was comfortable.

    Stayed in December 2023

  • Reviewed: 12 December 2023

    5.0
    Passable
    • Business trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Out dated, sketchy people in parking lot, chair in room was discusting, carpet was very dirty and worn out.Toilet had issues flushing.

    Bed was very comfortable

    Stayed in December 2023

  • Reviewed: 8 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The trash by the outside entry was overflowing. My key failed to work so I had to walk around this huge building to get that fixed.

    Convenient to the freeway.

    Stayed in November 2023

  • Reviewed: 24 November 2023

    5.0
    Not the best
    • Leisure trip
    • Group
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Shower, nothing in the vending machines

    The bar was not open and the restaurant was not open. They say that the room comes with a sofa, bed and a regular bed and it did not the shower kept turning on while I was in the bath.

    Stayed in November 2023

  • Reviewed: 2 November 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    Property was a bit dated and worn. Guest room hallways needed to be vacuumed. Drapes in our room were torn.

    Lobby area was great. Ample free parking. Adjacent to freeway but our interior room (pool side) was quiet. Mattress was comfortable. Room was clean.

    Stayed in October 2023

  • Reviewed: 24 October 2023

    6.0
    I liked picking my room, the night staff was awesome, the lady after non was unpleasant and rude.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    The afternoon staff at the front desk had a poor attitude and was not friendly.

    I got the room I wanted.

    Stayed in August 2023

  • Reviewed: 20 October 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Shabby , carpets stained

    Stayed in October 2023

  • Reviewed: 16 October 2023

    6.0
    Once premium place has fallen on hard times.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Drapes torn. Floor had stains.

    Good breakfast

    Stayed in October 2023

  • Reviewed: 16 October 2023

    7.0
    Ok for a last minute stay. Office Staff not very friendly but did accommodate our wishes for room close to entrance
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The smell!

    It appeared clean, however the old stale smell made you question that. Nice included breakfast, convenient location lots of eateries nearby

    Stayed in October 2023

  • Reviewed: 14 October 2023

    5.0
    Average
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The restaurant and lounge were closed

    Stayed in October 2023

  • Reviewed: 10 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Queen Room - Disability Access
    • Stayed 1 night

    wet used towel still in bathroom and hair in sink. Question if it was cleaned at all. No TV remote

    Bed- room- check in staff

    Stayed in October 2023

Showing 1 – 25

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