621 South Capitol Way, Olympia, WA 98501, United States
#9 of 10 hotels in Olympia
Guests' ChoiceBased on 1094 hotel reviews
6.3Cleanliness
7.1
Comfort
7.0
Location
7.7
Facilities
6.3
Staff
8.2
Value for money
7.0
Free WiFi
7.6
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End of dialog contentReviewed: 27 September 2024
Sarah
United KingdomNo air conditioning or if they did have it it was not good enough. We were there for 9 days and we had one house keeping visit and we had to ask for that 3 times before we finally received new towels, bedding and the bins emptied. We didn’t eat the breakfast although it was good enough if you just wanted bread, yogurt, and cereal.
Nice location. Staff friendly.
Stayed in September 2024
Reviewed: 27 September 2024
Marisa
Puerto RicoThe breakfast, the bathroom, especially the toilet did not flush well.
The location was excellent.
Stayed in September 2024
Reviewed: 26 September 2024
Emily
United StatesLimited processed breakfast options, in our first room a piece of the door handle mechanism fell off and then we were locked out?? Staff were very helpful and eventually got us back in and switched us to another room, but unfortunately that one mildly smelled like stale cigarettes
Free parking, convenient location, front desk worker was helpful
Stayed in September 2024
Reviewed: 23 September 2024
Gareth
United KingdomRoom and public areas looking a little tired.
Good location and helpful staff.
Stayed in September 2024
Reviewed: 22 September 2024
Jinrui
United StatesConvenience
Dirty
Stayed in September 2024
Reviewed: 22 September 2024
Diane
United StatesAlways love this hotel, location and staff are outstanding.
Stayed in September 2024
Reviewed: 21 September 2024
Dennis
United StatesIt's a tired old hotel. Room ac didn't work.
Great location
Stayed in September 2024
Reviewed: 19 September 2024
Darwin
United StatesOld need update alot of things broken
The bed was good .
Stayed in September 2024
Reviewed: 13 September 2024
David
CanadaThe bath/shower needed to be updated. The single operating elevator was slow so we used the stairs. Since we were only on the second floor and we are quite mobile, the didn't present a problem... but might for someone else. A fresh coat of paint and some maintenance would help make the hotel more attractive.
Breakfast was good. The room was spacious. We were close to restaurants and parking was safe. The staff were very welcoming and helpful.
Stayed in September 2024
Reviewed: 10 September 2024
Jeannie
United Statesbreakfast dirty rags on the floor in the hallway
location
Stayed in September 2024
Reviewed: 7 September 2024
Suzanne
United StatesThe shower didn't just leak it ran all night. The tub was peeling and the towels were very thin.
Not much
Stayed in August 2024
Reviewed: 28 August 2024
Saleh
United StatesNo room cleaning for one week after requesting multiple times.
Location
Stayed in August 2024
Reviewed: 22 August 2024
Gabriel
CanadaThis place was beat up. Shower and tub were painted and peeling. Sliding window didn’t open. Bathroom floors and walls were gross.
Good location, decent breakfast, helpful staff. Nice view of the lake.
Stayed in August 2024
Reviewed: 19 August 2024
Nadine
United StatesOur second night we Had issue with guest above taking shower and it was leaking through our ceiling into the tub. Ceiling had just been repaired we were told for same thing. We had to move to another room. No hand towels, or bath mat. Ice machines on every floor were out of order and each day had to go down to front desk to get ice. Room was nice but bathrooms are a little shabby with peeling paint.
Nice location, helpful staff.
Stayed in August 2024
Reviewed: 18 August 2024
Marguerite
CanadaAt night the area was a bit sketchy. Okay if walking with a group. The hotel is quite dated and the rooms show their age, but again, good value for the dollar.
Basic room was as expected and good value for the dollar. The room was clean. Beds were comfortable, and the hotel was an easy walk to a nice park, as well as to the capitol buildings.
Stayed in August 2024
Reviewed: 14 August 2024
Suzanne
CanadaBed’s uncomfortable, cheap towels, 1st room smelled smoky
Location
Stayed in August 2024
Reviewed: 11 August 2024
Chris
United StatesBathtub had several chips and stains. It didn’t seem “clean”. The carpet in the hallways was dirty. Toilet was chipped. Walls were cracked. It needed a good renovation.
Location. Close to park. Staff were friendly and helpful
Stayed in August 2024
Reviewed: 8 August 2024
David
United States3rd floor arcadia door to the outside was taped shut, could not open for fresh air. There was a noisy portable air exchanger connected thru the closed arcadia door for air circulation in the room. Ice maker was on the blitz. One of the only two elevators had failed.
Breakfast had good choices. All my favorites, coffee, cereals, bagels/toast, yogurt, fruit. Good breakfast to start the day.
Stayed in August 2024
Reviewed: 5 August 2024
Sharon
United StatesWeather was in the high 80’s and the only ice machine they have was broken
Location was perfect for what we needed.
Stayed in August 2024
Reviewed: 1 August 2024
Adilene
United StatesEverything is broken there , roof in the hallway is missing pieces
Staff were nice
Stayed in July 2024
Reviewed: 30 July 2024
Cheryl
United StatesToilet was filthy !!! Moldy rings inside. The rest of the room, superficially, looked clean, but it made me wonder...bedding sheets appeared clean & fresh. There is no "room refresh" to get more coffee pods, you will have to go to the front desk. When I politely informed the manager regarding the condition of the toilet, the response was that they recently joined the "WA State green initative." I responded that I understood; however, it was very apparent the bathroom toilet had not been cleaned for some time. Disappointed ! 🤨
Bed was super comfortable ! In room frig & coffee maker were a plus. Breakfast was basic...yogurt, dry cereal, oat meal, muffins, bread, bagels & cream cheese & fruit. Orange & apple juice. Coffee & tea.
Stayed in July 2024
Reviewed: 29 July 2024
Alan
United StatesIt is in need of updating which they have plans to do.
It was clean & comfortable. The location was good. The price was reasonable.
Stayed in July 2024
Reviewed: 27 July 2024
Kenneth
FinlandBreakfast is typical American breakfast with nothing healthy or fresh in it, but for those who love processed food and sweets it’s perfect.
Location and staff were excellent. Rooms okay and AC working fine, even on hot days. We were on the sunny side and with the curtains closed the room was cool as soon as sun set. Old, but still very comfortable hotel. Good parking on top deck right outside hotel.
Stayed in July 2024
Reviewed: 25 July 2024
Jennifer
United StatesVery hot in rooms. AC was marginal.
Stayed in July 2024
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