3064 East Van Buren, Eureka Springs, AR 72632, United States
#33 of 35 hotels in Eureka Springs
Guests' ChoiceBased on 85 hotel reviews
6.9Cleanliness
7.7
Comfort
7.7
Location
8.2
Facilities
6.9
Staff
8.1
Value for money
7.7
Free WiFi
8.8
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End of dialog contentReviewed: 25 April 2024
Charles
United StatesCould use some updated faucets and add a keurug instead of a little coffee pot.
Location, good rate, covered parking for my motorcycle.
Stayed in April 2024
Reviewed: 9 October 2023
Rickie
United StatesWas a little dated but was great location staff was nice and very affordable
Got a room that we requested was quite and very acceptable
Stayed in October 2023
Reviewed: 5 September 2023
Casey
United StatesWe had a great stay! The room was very clean and everyone was very friendly.
Stayed in September 2023
Reviewed: 28 August 2023
Jo
United StatesThe only thing that wasn’t ideal was the a/c fan didn’t blow hard enough to cool the whole room and we had to have fans brought in which got the job done
The location was great. The locally owned family that runs it were very nice and accommodating
Stayed in August 2023
Reviewed: 9 July 2023
Ralph
United StatesOlder. Many cracks in walkways. Air conditioner very loud.
Easy to find. Central location.
Stayed in June 2023
Reviewed: 16 May 2023
Susan
United Statesvery personal. interaction with owners, very attentive
Stayed in May 2023
Reviewed: 5 October 2022
Alvarez
United StatesThe toilet seat could have been replaced. It was stained all the way around it.
We loved how friendly and helpful the owner was.They also offered a shuttle service which was nice.
Stayed in October 2022
Reviewed: 6 September 2022
Mark
United StatesOur stay matched our expectations. We left without any negative experience.
We skipped breakfast but had fresh coffee at the office.
Stayed in September 2022
Reviewed: 20 October 2021
Linda
United StatesPeople where friendly
They price was high for what we had
Stayed in October 2021
Reviewed: 10 October 2021
Lisa
United StatesThe water pressure wasn’t good and the tv channel would not change
The rooms were really big.
Stayed in October 2021
Reviewed: 6 September 2021
Dillan
United StatesI was double charged when I already paid online. He was able to void the transaction so it was fine in the end.
Room was clean and accommodating.
Stayed in September 2021
Reviewed: 30 June 2021
Ivar
United StatesThe place had kind of a cheap paint job.
Stayed in June 2021
Reviewed: 24 June 2021
Jack
United StatesA/c
N/a
Stayed in June 2021
Reviewed: 21 May 2024
Daniel
United StatesThe pool was not working
It was nice and clean
Stayed in May 2024
Reviewed: 13 May 2024
Haskew
United StatesEverything!
Stayed in April 2024
Reviewed: 12 April 2024
Marilynn
United StatesThe mattress was too firm for us.
No breakfast that I know of.
Stayed in March 2024
Reviewed: 25 December 2023
Patricia
United StatesRoom was older it still had paneling on walls staff was not friendly or helpful office smelled no breakfast what they called breakfast was not. They couldn’t open up for breakfast on time which that wasn’t breakfast coffee was alful had to throw away milk was spoiled not pleased will not stay again.
It was close to trolley pickup
Stayed in October 2023
Reviewed: 23 October 2023
Crystal
United StatesNothing I didn’t like. Loved everything about this place.
Staff was friendly, rooms very clean, no bedbugs or any bugs . Very quiet and family oriented. They even have charcoal grill for use.
Stayed in October 2023
Reviewed: 10 October 2023
Heckel
United StatesThe walls were paper thin and you could hear everything . I mean everything.
The staff fixed the toilet and TV when asked.
Stayed in October 2023
Reviewed: 17 September 2023
Randy
United StatesVery clean, very comfortable bed. 👌
Stayed in September 2023
Reviewed: 7 September 2023
Mimi
CanadaIt was quiet, clean, and comfortable. I have no complaints.
Stayed in September 2023
Reviewed: 10 August 2023
Reva
United StatesThat there was no pool available it was trashed. No breakfast as they only serve it on Friday and Saturday. The room was musty. The toilet sounded like a rocket ship ready for lift off. The sink water pressure was super low. The door has a huge gap in it. The beds were super old and hard. I guess I get what I paid for. Most of all they lied about amenities to get me to book.Left us dirty used cups and ice was dirty as well.
Location only.
Stayed in August 2023
Reviewed: 4 August 2023
Angela
United StatesMotel was booked several months in advance for a group of people (booked during the late winter/early spring time when it was still very cold outside). I called facility to make sure that the pool was going to be open during our arrival time and we were assured that it would be. Upon arrival the pool was not open and in fact looked to have been closed for a significant amount of time. However, the owner told us that they had filled the pool up earlier in the season and it had a leak so they had to close it down for repairs. I asked for a refund due to the pool not being open and was refused one since we had booked through a website instead of directly with the facility. I had explained that the only reason we booked there was for the pool and that I had also called months ago to confirm that the pool was going to be open. The owner then called a motel down the road and got permission for our group to swim there instead which was very thoughtful of him, but most definitely inconvenient. Upon reading past reviews, I saw that the pool had actually been closed for years! I had also spoke with a family member who said that they had stayed in the same motel 6 years prior and the pool was broken then as well! This family member told me that the owner had given them the SAME EXACT EXCUSE 6 years prior… On the listing they have a picture of their pool and even lists the pool as an amenity at the facility (when you filter the listings it shows this facility as well). I felt deceived and lied to for sure. I don’t feel as if owner has ANY INTENTION of ever actually fixing their pool. Our room was very hot the day we arrived and barely cooled off throughout our stay. When we questioned the ability of the air conditioner to keep up with the excessive heat outside we were told that it was because we were in an end room and were then offered a fan. The room was hot to the point that we couldn’t sleep with even a sheet on at night.
We did not participate in breakfast at location. Location was close proximity to many attractions. Our bed was comfortable. The patio area was convenient for our small group gathering at the end of a hot day.
Stayed in July 2023
Reviewed: 4 June 2023
Ricky
United StatesNothing
Clean room. Very comfortable beds. The room was very large. Location was excellent.
Stayed in June 2023
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