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Reviews of Wagner Inn 2 stars

3064 East Van Buren, Eureka Springs, AR 72632, United States

#33 of 35 hotels in Eureka Springs

Guests' Choice

Review score

Based on 85 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.7

  • Location

    8.2

  • Facilities

    6.9

  • Staff

    8.1

  • Value for money

    7.7

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 25 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    Could use some updated faucets and add a keurug instead of a little coffee pot.

    Location, good rate, covered parking for my motorcycle.

    Stayed in April 2024

  • Reviewed: 9 October 2023

    8.0
    Was as expected
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Was a little dated but was great location staff was nice and very affordable

    Got a room that we requested was quite and very acceptable

    Stayed in October 2023

  • Reviewed: 5 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    We had a great stay! The room was very clean and everyone was very friendly.

    Stayed in September 2023

  • Reviewed: 28 August 2023

    8.0
    Nice, comfortable place to get a good nights sleep.
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The only thing that wasn’t ideal was the a/c fan didn’t blow hard enough to cool the whole room and we had to have fans brought in which got the job done

    The location was great. The locally owned family that runs it were very nice and accommodating

    Stayed in August 2023

  • Reviewed: 9 July 2023

    8.0
    Clean and economical
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Older. Many cracks in walkways. Air conditioner very loud.

    Easy to find. Central location.

    Stayed in June 2023

  • Reviewed: 16 May 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    very personal. interaction with owners, very attentive

    Stayed in May 2023

  • Reviewed: 5 October 2022

    8.0
    Valdez Family
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The toilet seat could have been replaced. It was stained all the way around it.

    We loved how friendly and helpful the owner was.They also offered a shuttle service which was nice.

    Stayed in October 2022

  • Reviewed: 6 September 2022

    7.0
    Affordable, clean, relatively comfortable, and in a good location.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Our stay matched our expectations. We left without any negative experience.

    We skipped breakfast but had fresh coffee at the office.

    Stayed in September 2022

  • Reviewed: 20 October 2021

    8.0
    Comfortable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    People where friendly

    They price was high for what we had

    Stayed in October 2021

  • Reviewed: 10 October 2021

    7.0
    Good Location
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The water pressure wasn’t good and the tv channel would not change

    The rooms were really big.

    Stayed in October 2021

  • Reviewed: 6 September 2021

    7.0
    Easy and okay
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    I was double charged when I already paid online. He was able to void the transaction so it was fine in the end.

    Room was clean and accommodating.

    Stayed in September 2021

  • Reviewed: 30 June 2021

    8.0
    Good value.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights

    The place had kind of a cheap paint job.

    Stayed in June 2021

  • Reviewed: 24 June 2021

    7.0
    Everything good but rooms were hot
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    A/c

    N/a

    Stayed in June 2021

  • Reviewed: 21 May 2024

    10
    I was literally the only person in the whole hotel..
    • Leisure trip
    • Solo traveller
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    The pool was not working

    It was nice and clean

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Everything!

    Stayed in April 2024

  • Reviewed: 12 April 2024

    9.0
    Nice quiet place.
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    The mattress was too firm for us.

    No breakfast that I know of.

    Stayed in March 2024

  • Reviewed: 25 December 2023

    5.0
    Will not stay again would not recommend either
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Room was older it still had paneling on walls staff was not friendly or helpful office smelled no breakfast what they called breakfast was not. They couldn’t open up for breakfast on time which that wasn’t breakfast coffee was alful had to throw away milk was spoiled not pleased will not stay again.

    It was close to trolley pickup

    Stayed in October 2023

  • Reviewed: 23 October 2023

    10
    Excellent place to stay . Highly recommended
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Nothing I didn’t like. Loved everything about this place.

    Staff was friendly, rooms very clean, no bedbugs or any bugs . Very quiet and family oriented. They even have charcoal grill for use.

    Stayed in October 2023

  • Reviewed: 10 October 2023

    3.0
    Wear earplugs
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The walls were paper thin and you could hear everything . I mean everything.

    The staff fixed the toilet and TV when asked.

    Stayed in October 2023

  • Reviewed: 17 September 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Very clean, very comfortable bed. 👌

    Stayed in September 2023

  • Reviewed: 7 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    It was quiet, clean, and comfortable. I have no complaints.

    Stayed in September 2023

  • Reviewed: 10 August 2023

    1.0
    Terrible don't let dog stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    That there was no pool available it was trashed. No breakfast as they only serve it on Friday and Saturday. The room was musty. The toilet sounded like a rocket ship ready for lift off. The sink water pressure was super low. The door has a huge gap in it. The beds were super old and hard. I guess I get what I paid for. Most of all they lied about amenities to get me to book.Left us dirty used cups and ice was dirty as well.

    Location only.

    Stayed in August 2023

  • Reviewed: 4 August 2023

    5.0
    Will never stay at this location again.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Motel was booked several months in advance for a group of people (booked during the late winter/early spring time when it was still very cold outside). I called facility to make sure that the pool was going to be open during our arrival time and we were assured that it would be. Upon arrival the pool was not open and in fact looked to have been closed for a significant amount of time. However, the owner told us that they had filled the pool up earlier in the season and it had a leak so they had to close it down for repairs. I asked for a refund due to the pool not being open and was refused one since we had booked through a website instead of directly with the facility. I had explained that the only reason we booked there was for the pool and that I had also called months ago to confirm that the pool was going to be open. The owner then called a motel down the road and got permission for our group to swim there instead which was very thoughtful of him, but most definitely inconvenient. Upon reading past reviews, I saw that the pool had actually been closed for years! I had also spoke with a family member who said that they had stayed in the same motel 6 years prior and the pool was broken then as well! This family member told me that the owner had given them the SAME EXACT EXCUSE 6 years prior… On the listing they have a picture of their pool and even lists the pool as an amenity at the facility (when you filter the listings it shows this facility as well). I felt deceived and lied to for sure. I don’t feel as if owner has ANY INTENTION of ever actually fixing their pool. Our room was very hot the day we arrived and barely cooled off throughout our stay. When we questioned the ability of the air conditioner to keep up with the excessive heat outside we were told that it was because we were in an end room and were then offered a fan. The room was hot to the point that we couldn’t sleep with even a sheet on at night.

    We did not participate in breakfast at location. Location was close proximity to many attractions. Our bed was comfortable. The patio area was convenient for our small group gathering at the end of a hot day.

    Stayed in July 2023

  • Reviewed: 4 June 2023

    10
    Nice stay at wagoner inn
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Clean room. Very comfortable beds. The room was very large. Location was excellent.

    Stayed in June 2023

Showing 1 – 25

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