The facility in the hotel is incredibly old, the bed is not comfortable at all, neither the blanket and even the towels are very hard.

Location is good.

Stayed in October 2024

It felt dirty in there

The mirrors in the lobby were disgusting covered in fingerprints and smudges. Also the front entrance was dirty. The room had used shampoo and conditioner in there. The refrigerator had water in it. The tub had hair in it.

Stayed in October 2024

common areas... not so well

it is a old building... I supposed thta was very good years ago... now every thing g looks old.. but clean.

Stayed in September 2024

When you pay $90+ per night in a remote area, you have some minimal expectation. This hotel doesn’t meet any. It’s loud because people with children live here and need more space than a room, so they play in hallways. So, if you look for a hotel or even a motel, look somewhere else.

“Hotel” and the government help homeless to have a roof over their head, so they don’t sleep in a car or on streets. I wish those families good luck.

Stayed in September 2024

when we arrived at 7 pm the bed was not ready. the towels are not white clean. the pool was not working. I was asking for the discount for the inconvenience and the answer was NO

location, parking, room layout

Stayed in August 2024

Very run down.

Bed was comfortable.

Stayed in August 2024

The place is older and needs updating. There are stains on the walls and ceilings. Stains is tub area, faucets felt like they would come off in your hand. Expected more from a Ramada by Wyndham property.

The air conditioner was excellent. Front desk clerk was very nice.

Stayed in August 2024

The bathroom tub water did not go down and almost overflowed.

Stayed in August 2024

did not like so much security, sketchy people, immigrant overflow, no pool, no breakfast, cannot understand front desk, no resturant, detiorating quality, stained rugs, loud people outside, ugly parking lot, no refund

we liked the room, it was okay size

Stayed in November 2023

I just wish I didn't have to smell cigarette smoke from the nearby rooms on the 1st floor. I didn't eat breakfast at the restaurant at the hotel.

The room was very spacious, and the streaming service was good. The room was clean as well. The location was great to be near I-87 & I-84 so easy access to the highway was great. A Dennys restaurant was nearby.

Stayed in October 2023

When we arrived, the first thing we noticed was bunch of older bicycles outside of the entrance, laying against the door. We thought that was kind of weird, after all, what group would arrive at their hotel on a beat up bicycle. But then we went inside and the first thing we couldn't help but notice that is was extremely loud in the lobby and it was full of people- all were non-english speaking and definitely from a whole other continent. In front of them was a security guard- something else we thought was out of place. We asked the security guard what was going on, he was very vague, saying only that he had been here for 4 months, he didn't know why he was here (yeah, right) and that these people were here "taking in information". We went to check in, and the guy at the desk was behind very thick security glass with a little hole in it that I was suppose to talk to him through. I could hardly hear him because it was so stinking loud in the lobby. We ended up checking in because it was kind of late and we were tired. As we went to our room, there were more of this group of people going in and out of their rooms and then we seen another security guard stationed at the end of the hallway. Again very weird. We went into our room and locked the doors. The night went by uneventful, thank god. In the morning there was a new set of security guards. It had dawned on us when we got into our room, that this, being the state of New York, and being just above the city, that this hotel was a sanctuary hotel housing illegal immigrants. Obviously they were living there and the bicycles were their mode of transportation. I'm just going to leave it at that and let people know what your walking into, if you want to stay at this hotel.

The room was clean- I could smell the bleach.

Stayed in September 2023

1st it is a homeless shelter. Pool closed, restaurant gone, social workers at card tables great you as you enter. Staff behind bullet proof glass. A prison atmosphere.

Very little. A nightmare of and experience.

Stayed in October 2023

No comment

Fair

Stayed in October 2023

This property is on a hill. We had 16 steps on the first floor to get to our room. No handicap access.

Stayed in October 2023

Room smelled like it had been smoked in, that lingered for my entire stay. The carpet needed a deep cleaning. There are no elevators to go up to other floors. The pool was closed. There is no food or restaurants within the hotel for purchase other than vending machines that don't work.

Staff was polite and attentive. The bed sheets were clean as well as the pillows. There was security at all times.

Stayed in September 2023

Nothing to indicate the pool and restaurant were closed. The hotel is currently housing migrants. Security is posted at all exits

Is was close to the highway

Stayed in September 2023

When we arrived, there was a caseworker in the front lobby. There were security guards all around didn’t feel comfortable with the bullet proof windows around the registration desk, and then didn’t feel comfortable knowing that there were so many immigrants in the building without prior knowledge. Our room smelled like stale cigarette smoke, and it wasn’t very pleasant It was even present in the pillows when we were trying to sleep. When we arrived back at the hotel, Saturday night, we couldn’t get into the hotel. We couldn’t get into our room and had to get our keys redone at the front desk. It’s just a very disappointing stay

No comment

Stayed in August 2023

the common areas are old and dirty and there is a strong smell of food.

The room was clean

Stayed in August 2023

Beds, washroom, lighting,cleanness too many things

Location

Stayed in August 2023

The shower did not work initially and the tub was rusty. I killed one roach in the room, but located no more for the remainder of the stay. It seemed to be where a great deal of migrant workers stayed that had arrived in NYC.

I liked the location of the room, towards the rear of the hotel. It was very quiet.

Stayed in July 2023

There was no breakfast available. We didn't know that the hotel was housing immigrants. The presence of so many security guards was somewhat disconcerting

Stayed in July 2023

Everything

Nothing

Stayed in July 2023

The pool isn't open.There was no breakfast. There's cockroaches. Night club wasn't open. The bed had areas that were sinking.

Stayed in June 2023

it wasn’t clean no room service but it said on the paper it was room service false adrrstment

they had good channels in tv

Stayed in May 2023