excellent location - walking distance to town. We loved the staff - friendly, helpful, professional from start to finish. We appreciated morning coffee in the library. Our room was large, comfortable and quiet.

Stayed in November 2024

The toilet has a drainage problem

Stayed in October 2024

Parents and 2 adult children with SO in for family funeral. Accommodated early check-ins. On sure weddings every night, yet still able to find parking and noise acceptable.

Stayed in October 2024

No hot water in a.m. throughout hotel. Perhaps, small compensation for guests.

Food, comfortable bed

Stayed in October 2024

Rooms were slightly basic for the amount I felt. The shower was absolutely amazing though. The rooms were very simple. Although the remainder of the hotel and outside scenery surely made up for this. I was not at all disappointed with our purchase !!!!!

The hotel was amazing, from the front desk to elevators to the restaurant! We did a walk through when we arrived. Elevators will not let you go to your floor or any other without using your room key. This to us was nice as it insured security. The front desk and even the women cleaning were super friendly. We went to the restaurant inside the hotel after walking around and the bartender ericka was absolutely wonderful!!!! She had a wonderful attitude and made the end of our night very enjoyable!

Stayed in August 2024

Glasses from other events were left in the elevator and firepit.

The staff was wonderful! Made our honeymoon magnificent. The staff knew we got married in a sunflower field and put a congratulations card with sunflowers in our room. The personal touches just made us feel important.

Stayed in August 2024

Friendly staff throughout the facility, very accommodating, very nice room.

Stayed in May 2024

It is overpriced for the location. We felt a little like dealing with the airlines. They charge $20 to park on top of very high room rates. This is not NYC. This is Rochester Michigan. We arrived a bit early. I called and asked if early check in was allowed. They said yes, the room was ready. We showed up and we're told it was an extra fee. After I complained the waived it. We were wondering if we would get charged by the flush. Breakfast is not included. .

This is a quality hotel. Room was lovely. Very quiet. Staff very nice. Classy. It is a cut above.

Stayed in March 2024

Furniture in the suite was dated, but was informed that renovations will soon be taking place

Location was perfect, walking distance to downtown Rochester I usually stay at The Townsend Hotel in Birmingham, but decided to give The Royal Park a try The Townsend has lost a customer

Stayed in March 2024

Stayed for a near by wedding. Lyft was easy pick up and drop off. Checking in & out was super easy.

Stayed in February 2024

The phones were down, so we couldn’t call room service or the front desk.

Stayed in December 2023

Some other guests were very loud, which seems to happen far more often now. No consideration of others.

Location, style, staff, room was large, beautiful lobby area.

Stayed in December 2023

The breakfast/brunch prices were priced way to high for the area we were in. While the food was quite tasty, If it weren't for a family wedding, we would have not eaten at the hotel.

Stayed in October 2023

Old stained carpets and rundown looking facilities in areas. Needs some remodeling and updating

Nice location

Stayed in September 2023

Too laud A/c in the room

Good location, breakfast was not anything special

Stayed in September 2023

For how amazing the hotel, grounds, and staff were, the room I booked was slightly underwhelming. A beautiful and clean room, just not what I was expecting given the aesthetic of the rest of the location.

The customer service was amazing. At the restaurant downstairs, our server surprised us with a 24K gold garnish on our desserts. It was very apparent that the staff is invested making the experience a good one.

Stayed in July 2023

Nothing

Fancy Decoré , excellent customer service

Stayed in July 2023

Music everywhere.

The bedroom

Stayed in July 2023

Nothing

Clean, spacious

Stayed in July 2023

Check in was a complete mess for my party of 6. I booked 3 rooms for an event held on property. I was told that we should not book rooms through 3rd parties because of its difficulty to find reservations. Took several individuals to research until the reservations were found. The staff was not friendly and kept repeating that they were sold out. It was very frustrating as I knew my reservation was confirmed.

the property is gorgeous as well as the grounds. The restaurant and especially the bar staff were exceptional.

Stayed in June 2023

Nothing

This hotel is a very relaxing atmosphere and has lots of history

Stayed in May 2023

Beautiful and Quaint

Stayed in April 2023

the food

Stayed in April 2023

My stay was too short. I look forward to another visit

The lobby and holiday decorations were beautiful. I was there for my granddaughters wedding. Everything was spectacular. The food was delicious and staff delightful at every venue. The sanctuary was perfect for the wedding ceremony.

Stayed in December 2022