499 W Main St, Charlottesville, 22902, United States
#19 of 48 hotels in Charlottesville
Guests' ChoiceBased on 297 hotel reviews
8.4Cleanliness
9.0
Comfort
9.0
Location
9.3
Facilities
8.9
Staff
8.8
Value for money
8.0
Free WiFi
9.1
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End of dialog contentReviewed: 22 September 2024
Carlos
United StatesThe parking! Valet parking was over an hour late with my car. Could not reach anyone for the valet . Called hotel number and response was not affiliated with the parking company. They operate out of the hotel reception.
Stayed in September 2024
Reviewed: 10 September 2024
Mario
ItalyIf you end up in the rooms facing east, you will hear the vents of the gigantic air conditioning system of the neighboring building. If you are sensible to noise, you might have some issues sleeping at night. Perhaps the policy of the hotel is not to clean your room during your stay: we stayed there for 3 nights and the room was never cleaned. If this is the policy, it should be made clear to the customers. However, we got towels at request.
Super stylish design all over the hotel, in the lobby and in the rooms. Very spacious room, recently renovated. Perfect location in the city center, close to many restaurants and at walking distance from the train station.
Stayed in September 2024
Reviewed: 6 September 2024
Nancy
United StatesThe staffing was an issue for me. The lobby bar said happy hour was 3-6 but whenever we went there was nobody there. The restaurant was closed on Monday which posed a problem as most of the restaurants were closed on Monday. We wound up eating at the rooftop bar.
The decor of the hotel was very nice and the rooftop bar was beautiful with amazing views.
Stayed in September 2024
Reviewed: 23 August 2024
Marta
United StatesNo body wash.
The architecture is clean and contemporary. Feels spacious. Staff friendly. Excellent location very near great food outlets.
Stayed in August 2024
Reviewed: 19 August 2024
Peter
United StatesRoom was very bright at night due to nearby streetlights. Window shade should cover floor to ceiling.
Stayed in August 2024
Reviewed: 16 August 2024
Barry
United StatesThe only complaint I have is that we initially passed by the hotel twice as the sign was not big enough to see well. You need a larger sign out front.
Great location.
Stayed in August 2024
Reviewed: 7 August 2024
Sandie
United StatesDidnt care for check in. Had problem with room door.
The room was nice.
Stayed in July 2024
Reviewed: 1 August 2024
Bell
United StatesWe were placed in a property next to the hotel, not in the hotel which was not communicated to us until we stepped onsite. The property faced Main Street which was very loud at night. The keypad malfunctioned during our stay, but online staff resolved it.
The hotel and rooms are modern and very pretty. The staff was helpful and the online response was quick. The rooftop bar/restaurant had a beautiful view and great food and drink!
Stayed in July 2024
Reviewed: 30 July 2024
Lauren
United Statesone of the codes for door stopped working
size of rooms
Stayed in July 2024
Reviewed: 25 July 2024
Silvia
United StatesThe electronic check-in was a bit strange - but the chatting option is good.
great location, beautiful hall, beautiful rooms. Loved the rooftop view and vibes. The art collection on the walls makes you feel like you’re in a hip museum. Airy and spacious rooms. Also super close to the train station, it was easy to walk back there after checkout.
Stayed in July 2024
Reviewed: 24 July 2024
Crystal
United StatesThe main thing I didn’t like is I could tell my room wasn’t cleaned that well. We found stuff that the previous guests had left in the room as soon as we walked in. Also. The parking lot is a little far from the hotel. They do have a valet option for a little more.
The hotel was newer so that was a bonus. It’s bright and very welcoming. Also, if you don’t want to go anywhere they have a bar, restaurant and coffee place at the hotel. Plus the staff was amazing. Everyone was friendly and outgoing.
Stayed in July 2024
Reviewed: 24 July 2024
Margaret
United StatesGood
Stayed in July 2024
Reviewed: 13 July 2024
Bernadette
South AfricaThe hotel is going through a change of ownership and management. Online check in link did not work. The staff were very vocal about their uncertainty. The staff tried their best. Rooms only serviced on request. Room was cleaned once over a three night stay. Management needs to change their wording on what is currently being offered on this site. I dislike walking into an uncleaned room after a full day of sight seeing. Dirty cups and full bins 😔
Beautiful modern hotel and great location. Great roof top bar. Spacious rooms and absolutely comfortable beds. Ample lush white and well stocked bars. Art gallery and lovely spaces throughout the hotel.
Stayed in July 2024
Reviewed: 13 July 2024
Robin
United StatesThe hotel has been sold with little management. There is often no staff in the lobby, INCONSISTENT info on parking and I entered my room to find my balcony door not only unlocked but ajar. This created an uneasy feeling. This week there was no steamer/iron in the room. Could only find one gentleman downstairs to locate either. He was extremely diligent apologizing as it was hard to locate and he was the only worker there.
Like the Quirk’s location and current pricing. The rooftop bar is great and the staff is good. Hotel rooms with balconies give you a different view and a place to sit and relax. Rooms are contemporary with nice bedding. Maid was gracious but knocked on door prior to departure time. She apologized profusely.
Stayed in July 2024
Reviewed: 13 July 2024
Robert
United StatesOnline reservation system — confirmed room was not ready for next guest and hotel staff did not know which rooms were ready. Delay in assigning me to another room. Valet team did not monitor online vehicle request system. Self parking was 2 blocks away; Restaurant next door.
Location, interior decor/furnishing, walk-in shower
Stayed in July 2024
Reviewed: 13 July 2024
Hilah
United StatesThe parking lot was a ways away from the hotel and I didn’t know that until we got there. Also, the room smelled perfumey and the smell bothered my allergies and asthma. This hotel prefers people upload their ID through an online means instead of just checking ID at the front desk. They did agree to just check my ID, but I had to press for it and they had to get approval.
It was clean
Stayed in July 2024
Reviewed: 3 July 2024
Robin
United StatesEmail check in. Valet could NOT be found. If I was alone I would not have stayed as the parking lot is a walk down a dark street with homeless people.
Loved the balcony, furniture and art. Room was spacious but the bathroom floor was dirty and the coffee maker was dusty.
Stayed in July 2024
Reviewed: 9 May 2024
Keira
United StatesWe wanted to sit outside on the rooftop and were told we could not because the seats were reserved, but there were several open spaces and I think if you're staying on property and paying the high prices you should get priority seating. Also, we were told at check in that we did not have to reserve it, as I specifically asked about the rooftop.
Beautiful Hotel. conveninet location. Lovely haapy hour cocktails, comfortable room.
Stayed in April 2024
Reviewed: 22 March 2024
Dan
United StatesThe art gallery theme was a disappointment. I expected more
The location is terrific. Several excellent restaurants within a couple blocks
Stayed in March 2024
Reviewed: 25 February 2024
Chris
United StatesA pull up bar in the gym would be nice
Clean and chic
Stayed in February 2024
Reviewed: 23 February 2024
Ardeth
CanadaLocation
Stayed in February 2024
Reviewed: 5 February 2024
Robert
United StatesPhone in room didn't work to call for help with room issues, sink stopper stuck in closed position. Valet no there to get car at 7 am. Front desk left unmanned at 7
Great location and lobby bar.
Stayed in February 2024
Reviewed: 4 January 2024
Justin
GermanyCargo train line, electric transformer next door make it loud; complicated shades on floor-to-ceiling windows often fail to work; café in atmospheric old house had no heat (!); percolating coffee maker system not convincing
Contemporary art, modern design, hip
Stayed in January 2024
Reviewed: 17 December 2023
Ann
United StatesHeating system fan was so annoying that I left the room as set at 68.
Breakfast was at the best bakery in Charlottesville, conveniently right across the street. The valet man was very kind and helpful.
Stayed in December 2023
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