499 W Main St, Charlottesville, 22902, United States
#22 of 49 hotels in Charlottesville
Guests' ChoiceBased on 315 hotel reviews
8.2Cleanliness
9.0
Comfort
9.0
Location
9.3
Facilities
8.8
Staff
8.6
Value for money
7.9
Free WiFi
9.0
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End of dialog contentReviewed: 10 November 2024
Dalong
United StatesThe staff is really subpar. The front receptionist assigned us rooms at 12 but we couldn’t get in as the codes didn’t work. When eventually got in using a master key, the rooms were not cleaned. Then at 3:40 pm, we still couldn’t get in as they still were not cleaned. Frequently, there were no one at the front desk
Nice clean lobby, large rooms, comfortable bathrooms and bedrooms
Stayed in November 2024
Reviewed: 31 October 2024
Connie
United StatesChecking in on line......I didn't know if anyone was going to be at the desk when we arrived......very confusing to all the people checking in. No on site parking and paying to park overnight at the train station.....or valet parking for $24 a night. The pink lighting in the elevator was a little much!
Beautiful place. Room was enormous. Nice bathroom. Helpful staff. Loved our gigantic balcony and soaking tub!
Stayed in October 2024
Reviewed: 29 October 2024
Dana
United StatesI requested linens and pillows for the pullout sofa and staff could only find one top sheet.
Decor, comfort, cleanliness
Stayed in October 2024
Reviewed: 23 October 2024
Dianne
United StatesCould have been cleaner. No coffee creamers.
Great location!
Stayed in October 2024
Reviewed: 18 October 2024
Cooke
United StatesWorking at the bar on my laptop while having cocktails
Stayed in October 2024
Reviewed: 15 October 2024
Keri
United StatesPaid parking.
Location, art work and rooftop bar.
Stayed in September 2024
Reviewed: 11 October 2024
Markus
FinlandPrivate event hence rooftop was closed
Clean, modern and spacious rooms.
Stayed in October 2024
Reviewed: 8 October 2024
Monet
United StatesNo immediate contacts.
The lux feel and space and quietness!
Stayed in September 2024
Reviewed: 30 September 2024
Francesca
ItalyThe rooftop bar was right above us and was a little noisy, but closed at midnight anyway.
The room was huge! We were at the 4th floor and had a great view. I really liked the contactless check-in and check-out, worked very smoothly. the room was perfectly clean. Both the room and the bathroom looked new, as well as the rest of the hotel. Very nice speakeasy just next door. The area has plenty of restaurants. Street parking was easy to find at night. We traveled with two dogs and they loved their stay too!
Stayed in September 2024
Reviewed: 22 September 2024
Carlos
United StatesThe parking! Valet parking was over an hour late with my car. Could not reach anyone for the valet . Called hotel number and response was not affiliated with the parking company. They operate out of the hotel reception.
Stayed in September 2024
Reviewed: 10 September 2024
Mario
ItalyIf you end up in the rooms facing east, you will hear the vents of the gigantic air conditioning system of the neighboring building. If you are sensible to noise, you might have some issues sleeping at night. Perhaps the policy of the hotel is not to clean your room during your stay: we stayed there for 3 nights and the room was never cleaned. If this is the policy, it should be made clear to the customers. However, we got towels at request.
Super stylish design all over the hotel, in the lobby and in the rooms. Very spacious room, recently renovated. Perfect location in the city center, close to many restaurants and at walking distance from the train station.
Stayed in September 2024
Reviewed: 6 September 2024
Nancy
United StatesThe staffing was an issue for me. The lobby bar said happy hour was 3-6 but whenever we went there was nobody there. The restaurant was closed on Monday which posed a problem as most of the restaurants were closed on Monday. We wound up eating at the rooftop bar.
The decor of the hotel was very nice and the rooftop bar was beautiful with amazing views.
Stayed in September 2024
Reviewed: 23 August 2024
Marta
United StatesNo body wash.
The architecture is clean and contemporary. Feels spacious. Staff friendly. Excellent location very near great food outlets.
Stayed in August 2024
Reviewed: 19 August 2024
Peter
United StatesRoom was very bright at night due to nearby streetlights. Window shade should cover floor to ceiling.
Stayed in August 2024
Reviewed: 16 August 2024
Barry
United StatesThe only complaint I have is that we initially passed by the hotel twice as the sign was not big enough to see well. You need a larger sign out front.
Great location.
Stayed in August 2024
Reviewed: 7 August 2024
Sandie
United StatesDidnt care for check in. Had problem with room door.
The room was nice.
Stayed in July 2024
Reviewed: 1 August 2024
Bell
United StatesWe were placed in a property next to the hotel, not in the hotel which was not communicated to us until we stepped onsite. The property faced Main Street which was very loud at night. The keypad malfunctioned during our stay, but online staff resolved it.
The hotel and rooms are modern and very pretty. The staff was helpful and the online response was quick. The rooftop bar/restaurant had a beautiful view and great food and drink!
Stayed in July 2024
Reviewed: 30 July 2024
Lauren
United Statesone of the codes for door stopped working
size of rooms
Stayed in July 2024
Reviewed: 25 July 2024
Silvia
United StatesThe electronic check-in was a bit strange - but the chatting option is good.
great location, beautiful hall, beautiful rooms. Loved the rooftop view and vibes. The art collection on the walls makes you feel like you’re in a hip museum. Airy and spacious rooms. Also super close to the train station, it was easy to walk back there after checkout.
Stayed in July 2024
Reviewed: 24 July 2024
Crystal
United StatesThe main thing I didn’t like is I could tell my room wasn’t cleaned that well. We found stuff that the previous guests had left in the room as soon as we walked in. Also. The parking lot is a little far from the hotel. They do have a valet option for a little more.
The hotel was newer so that was a bonus. It’s bright and very welcoming. Also, if you don’t want to go anywhere they have a bar, restaurant and coffee place at the hotel. Plus the staff was amazing. Everyone was friendly and outgoing.
Stayed in July 2024
Reviewed: 24 July 2024
Margaret
United StatesGood
Stayed in July 2024
Reviewed: 13 July 2024
Bernadette
South AfricaThe hotel is going through a change of ownership and management. Online check in link did not work. The staff were very vocal about their uncertainty. The staff tried their best. Rooms only serviced on request. Room was cleaned once over a three night stay. Management needs to change their wording on what is currently being offered on this site. I dislike walking into an uncleaned room after a full day of sight seeing. Dirty cups and full bins 😔
Beautiful modern hotel and great location. Great roof top bar. Spacious rooms and absolutely comfortable beds. Ample lush white and well stocked bars. Art gallery and lovely spaces throughout the hotel.
Stayed in July 2024
Reviewed: 13 July 2024
Robin
United StatesThe hotel has been sold with little management. There is often no staff in the lobby, INCONSISTENT info on parking and I entered my room to find my balcony door not only unlocked but ajar. This created an uneasy feeling. This week there was no steamer/iron in the room. Could only find one gentleman downstairs to locate either. He was extremely diligent apologizing as it was hard to locate and he was the only worker there.
Like the Quirk’s location and current pricing. The rooftop bar is great and the staff is good. Hotel rooms with balconies give you a different view and a place to sit and relax. Rooms are contemporary with nice bedding. Maid was gracious but knocked on door prior to departure time. She apologized profusely.
Stayed in July 2024
Reviewed: 13 July 2024
Robert
United StatesOnline reservation system — confirmed room was not ready for next guest and hotel staff did not know which rooms were ready. Delay in assigning me to another room. Valet team did not monitor online vehicle request system. Self parking was 2 blocks away; Restaurant next door.
Location, interior decor/furnishing, walk-in shower
Stayed in July 2024
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