814 East American Boulevard, Bloomington, MN 55420, United States
#45 of 46 hotels in Bloomington
Guests' ChoiceBased on 598 hotel reviews
5.7Cleanliness
6.4
Comfort
6.4
Location
7.3
Facilities
6.1
Staff
7.5
Value for money
6.5
Free WiFi
7.0
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End of dialog contentReviewed: 27 September 2024
Mona
United StatesElevator definitely needs a good cleaning
Clean quiet
Stayed in September 2024
Reviewed: 25 September 2024
Billie
United Statesit smelled like cigarettes' when I walked in the building to go to my room. Paying for parking, seems weird since we are staying there.
the room was clean and had what I needed for the night
Stayed in September 2024
Reviewed: 16 September 2024
Ashley
United StatesThere is no hot tub, and it says there is one on the website.
The room size
Stayed in September 2024
Reviewed: 14 September 2024
Schwier
United StatesWe were not informed in advance that this hotel charges for parking. The listing indicates free parking and an airport shuttle.
It was convenient to car rental return/airport. The room was clean and bed was comfortable.
Stayed in September 2024
Reviewed: 13 September 2024
Dejoachim
United StatesThe room is something like motel 6
Area
Stayed in September 2024
Reviewed: 9 September 2024
Jodi
United StatesYelling from rooms. People screaming and running up hallways. Heavy smell of urine on 2nd floor near elevator. No washcloths. Police were called for potential child abuse in hotel by occupants. Smell of dope permeated the vent systems. Didn't feel safe and that's not okay at any property you pay for. Hire security please!
The room was large and clean. The floors were laminate and not carpet which we loved. No bedbugs. Good, fresh breakfast.
Stayed in September 2024
Reviewed: 8 September 2024
Felicity
New ZealandGot charged another $50 deposit after already paying for the room then only getting $40 of it back with no explanation why as we had done no damage to the room. We basically just showered, watched a bit of tv, slept and left by 8am after breakfast.
Location, bed was comfortable, room was clean
Stayed in August 2024
Reviewed: 3 September 2024
Nicholas
United StatesSeeing a prostitute with her rear end hanging out during breakfast with my family. She was super nice though. Surprise parking fees. Surprise sales tax fees. Noticing cameras everywhere, makes me think that something happened on this property at one time. Ceiling tiles clinging for life, dirty hallways and stairwells. During the entire stay another guest down the hallway had their TV on loud enough for direct neighbors to go crazy, thanked god we were a few more doors away.
Friendly helpful staff and location.
Stayed in September 2024
Reviewed: 2 September 2024
Lovell
CanadaRoom was damp Very short of food in am
Location
Stayed in September 2024
Reviewed: 28 August 2024
Precy
CanadaThe receptionist who assisted us when checked in on Aug. 25th around 7 PM, she was unprofessional and incompetent. She charged me right away with the card I used to secured my booking online then she charged me for another 50.00$ for deposits without letting me know upon checked in. I asked her also about the closest park and lake in the hotel but she knows nothing. Overall stay was fine but not the greatest. Facilities are old and dated. Thank you for the nice stay.
Location was perfect. Close to all the attractions.
Stayed in August 2024
Reviewed: 15 August 2024
Kristina
United StatesThere was a foul smell in all of the carpeted areas in the corridors. You had to take the one elevator, and it was frequently busy. The stairs were haphazard as they were very dark and very difficult to find. Normally stairs are an option to take and they are easy to find. The breakfast did not really have any healthy options; it was primarily very processed foods. I do appreciate the idea of having breakfast.
The receptionist was very friendly and helpful. Beds were comfortable. Great location walking just twenty minutes to IKEA and just a few minutes to Walmart.
Stayed in July 2024
Reviewed: 10 August 2024
Ruthie
United StatesStair hallways hardly have light at night
Low key
Stayed in August 2024
Reviewed: 29 July 2024
Shirley
United StatesBathroom needs towel racks& hooks to put clothing. Also, bathtubs are a bit slippery, it would be nice to have a bath mat, or handle in the tub for stability. Otherwise, nice room!
Staff was very nice, quiet room, good service.
Stayed in July 2024
Reviewed: 28 July 2024
Olaniyi
CanadaThe chair in my room was bad that I fell while trying to sit on it. Also the toilet in my room needs plunging and it was making noise
Breakfast, the front desk staff and the location
Stayed in July 2024
Reviewed: 22 July 2024
Angel
United StatesHallway floors were dirty, no ink in the printer. Side entries were dirty. O
The manager- Amber, she was awesome
Stayed in July 2024
Reviewed: 22 July 2024
Jessica
United Statesthe pool was dirty had a clump of hair at the bottom of it
parking was easy, bed was super comfy, the room was spacious, breakfast was good.
Stayed in July 2024
Reviewed: 17 July 2024
Megan
United StatesThe cost of the room was a little high for double beds.
The front desk staff was friendly. The breakfast was really good. The room was spacious.
Stayed in July 2024
Reviewed: 4 July 2024
George
United StatesFor the price parking should be free.
Stayed in July 2024
Reviewed: 4 July 2024
Coleman
United StatesNone
None
Stayed in July 2024
Reviewed: 29 June 2024
Gloria
United StatesI could not find anyone at the desk in the morning to ask a question about the pool. A person was standing there and he said he had been there awhile. Curtains in rooms were ripped. I rented 2 rooms and in both rooms it was the same. The pooll closed at 10 pm. Breakfast said it was open from 6 am to 10 am. It wasn't ready until 630am. I had to bring my daughter to the airport, so she had to rush to get a bite in. I came back to get the rest of my group and wanted some juice at 920a.m., and the dispensers were shut down. My room keys were deactivated at 9 a.m., even though check out was not until 11 am.
It was clean. When checking in the front desk Lady was friendly and helpful.
Stayed in June 2024
Reviewed: 27 June 2024
Lopez
United StatesA cost of 10 dollars per parking lot, I had never seen this and apart from 50 dollars more of refundable damage deposit, I had never seen this
The bed and room are good, breakfast is good
Stayed in June 2024
Reviewed: 12 June 2024
Ms
United StatesWas a little dirty. I had to park my car far away from my room, behind the building. (Parking fee is not included in hotel fee.)
Great for Handicap access! My elderly mother felt very safe using the toilet and taking a shower!
Stayed in April 2024
Reviewed: 29 May 2024
Grabow
United StatesBroken door handle on bathroom. Thin walls/doors could smell people smoking Pot the whole time. Continental breakfast could have used some kind of meat protein like sausage or bacon etc.
Shopping was close by
Stayed in May 2024
Reviewed: 24 May 2024
Janeisa
United StatesBreakfast was horrible. Only served meats on weekends. Didn't have any fruit . No Jacuzzi. The beds were not comfortable. The bathtub didn't have a stopper for my kid to take a bath. None of the vending machines worked .
Close to Mall of America
Stayed in May 2024
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