3730 Kamehameha Road, Princeville, HI 96722, United States
#5 of 82 hotels in Princeville
Guests' ChoiceBased on 24 hotel reviews
8.8Cleanliness
9.2
Comfort
9.4
Location
9.2
Facilities
8.9
Staff
8.8
Value for money
8.6
Free WiFi
7.5
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Showing 1 – 24
Reviewed: 8 July 2024
Ashley
United StatesThis property does not have air conditioning, just box fans and ceiling fans. It did get warm in the rooms. One of the bedroom televisions was broken and unable to be repaired during our stay, but the living room television and master bedroom television worked after being reset by the facilities person. I also don't like that they try to talk you into attending a timeshare sales event. There is also no beach or shore access from this property.
Excellent location with very large rooms, a full kitchen, and laundry facilities. The balcony included lounge chairs and a dining area overlooking the ocean with beautiful views. There was a small pool and jacuzzi also overlooking the ocean. Amazing sunrise views!
Stayed in June 2024
Reviewed: 18 May 2024
Primo
United StatesNothing
Everything
Stayed in May 2024
Reviewed: 18 November 2023
Elaine
CanadaWifi was a bit annoying to connect - definitely not seamless- had to call a number to talk to the wifi expert and at the front desk I heard many people having issues figuring out how to connect. Checking in at a different location could be a problem- luckily I read reviews so I knew what to do but the checkin info they send with your reservation should tell you in BOLD PRINT at the beginning that checkin is down the road.
The ocean views, very spacious and well equipped.
Stayed in November 2023
Reviewed: 14 August 2023
Gail
United StatesThe ocean view!
Stayed in August 2023
Reviewed: 9 June 2023
John
United Stateswifi was horrible and I called the technician three times and couldn’t fix it
location, nice rooms
Stayed in June 2023
Reviewed: 28 April 2023
Susan
United StatesThe property could use a thorough cleaning. It was not bad, but after a few days we started noticing areas that could use attention.
Beautiful and spacious. On the golf course and ocean, with a lovely deck that looked over both. Great beds and pillows.
Stayed in April 2023
Reviewed: 12 March 2023
Francois
Canadawifi connection is not smooth check in is not on the property but on the new one : the exact location for check in should be communicated upfront
Very large apartment, wonderful views on the ocean, super confortable and well equipped, very quiet location, front office staff very friendly (he called us during our stay to ensure everything was fine)
Stayed in March 2023
Reviewed: 25 November 2022
Andreas
CanadaWe could hear upstairs neighbors a tiny bit but not bad compared to some places. Also checking in after hours required us to go to another location. Although the ocean is close it's not accessible.
We had a 2 bedroom suite and it was spacious with a large deck facing the ocean. Evenings were spent on the deck watching the moonrise and soaking up the incredible sounds of the big surf. It felt like quintessential Hawaii.
Stayed in November 2022
Reviewed: 15 September 2022
Jia
ChinaNothing
Apt room is big. Great ocean view and big deck. Quiet.
Stayed in September 2022
Reviewed: 19 July 2022
Abraham
United StatesA couple of minor issues that I knew it advance. 1. There is no elevator nor is there anyone to help you up or down with your luggage especially if you are on the 3rd floor (not sure how the older people manage). 2. I knew in advance that there is no AC but by the 4th night the warmth and humidity were getting to me. They should at least install a unit in the bedroom. 3. The check in is complicated because they own 2 separate properties, one near the westin and one down the road, and regardless of which you book, they'll put you where they have space so if you book shearwood, you will find yourself not knowing where to check in until you read a sign on the door sending you a mile back (which is fine bec we had a car, but if we took a cab there we'd be stuck).
The property was absolutely beautiful. The location is quiet and very relaxed with magnificent views. The apartments are very spacious and partly redone. All in all, I would definitely go back again.
Stayed in July 2022
Reviewed: 29 April 2022
Stacey
United StatesQuiet
Great location and view
Stayed in April 2022
Reviewed: 4 November 2021
Philip
United Statesnothing!! everything was awesome!! Mahalo Nui!!
beautiful views, nice staff, comfortable and spacious unit
Stayed in November 2021
Reviewed: 29 November 2023
Joy
United StatesUpon checking in, they very quickly tell you there’s a $250 “hold" they put on your credit card in addition to your reservation costs. The front desk tells you the $250 will be released upon check out; however, 2 days later, it's still being charged. I don’t know what the $250 is for since they text you the night before you check out to tell you to empty the trash from the unit & run the dishwasher w/all your dishes. After returning home (2 days after checking out), I called & spoke w/Heather who first told me that I needed to call my bank if the $250 doesn’t return after 3 days. I asked her to check if the “hold” was removed & she said it wasn’t & I needed to speak w/a manager/Dale or Kate who would contact me about the $250 still showing as a “hold. I texted #201-676-9704 to reiterate my conversation w/Heather & Heather responded! Over 5 hours later, Heather called me back &said Dale wasn’t coming in & the $250 would automatically be removed from the “hold” & suggested I call my bank if the $250 wasn’t returned on the 3rd day after check out—it’s the fault of my bank.The manager/Kate never called back, but finally texted after Heather called back. Kate texted that there is no option for them to manually release the $250, but that it’d would automatically release after 72 hours. Michaela then called about the $250, but I said Heather already called back & Kate texted. There may be fraudulent practice & a need to call BBB.???When checking out, the cleaning persons were on the ground floor. We had not even checked out (via text), when they were looking up at our unit on the top floor. We had not even exited (checked out of) the room, when the cleaning person was entering the unit. We had an hour left to check out. We have NEVER had this happen to us. It's very rude. Also, there was a huge piece of trash (e.g., like a recyclable grocery bag) outside of our balcony on the grass area.
The front desk staff was friendly.
Stayed in November 2023
Reviewed: 5 July 2024
Michael
United StatesThere are no comments available for this review
Stayed in June 2024
Reviewed: 10 June 2024
Goeric
United StatesThere are no comments available for this review
Stayed in June 2024
Reviewed: 14 March 2024
Daniel
Czech RepublicThere are no comments available for this review
Stayed in March 2024
Reviewed: 17 April 2023
Peter
United StatesThere are no comments available for this review
Stayed in April 2023
Reviewed: 16 March 2023
Sina
GermanyThere are no comments available for this review
Stayed in March 2023
Reviewed: 20 October 2022
Macck
United StatesThere are no comments available for this review
Stayed in October 2022
Reviewed: 8 January 2022
Ramesh
United StatesThere are no comments available for this review
Stayed in January 2022
Reviewed: 29 December 2021
Ben
United StatesThere are no comments available for this review
Stayed in December 2021
Reviewed: 27 October 2021
Ralph
United StatesThere are no comments available for this review
Stayed in October 2021
Reviewed: 11 October 2021
Giò
United StatesThere are no comments available for this review
Stayed in October 2021
Showing 1 – 24
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